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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Commercial Property Damage Risks | SERVPRO® of Gillette, Sheridan

6/20/2022 (Permalink)

a large commercial building with extensive damage to roof and siding SERVPRO of Gillette, Sheridan is your local commercial disaster team. Contact us to learn more about our commercial damage restoration services

Businesses make up the backbone of our country, our town and our livelihood. Whether you work for one, own one or have a favorite Gillette, Sheridan business, their existence is important to our daily lives.

 If you are a business owner, you know that operating the day-to-day and solving problems comes with the territory of being your own boss. However, that also means you have to be the one that handles things when disaster strikes from either water or storm damage.

 When talking about the sheer cost of damages, it has become much more expensive to recover from damages over the last five years. On average in that time period, disasters cost the United States $158 billion annually, which is a significant increase in cost compared to previous years.

 In Gillette, Sheridan, we witness severe storms, tornadoes and floods on a regular basis. This past fall, we suffered through a large storm system that brought hail damage to a local campground. While the recovery process happened eventually for them, it was still taxing on their business.

 The most likely cause of damages for commercial properties include water damage and storm damage. The better prepared you are for these possibilities, the better equipped you will be to handle them.

 Water Damage

Unwanted water and moisture is a major problem for businesses across the United States. These problems come from excessive rains and even simple internal issues like a plumbing leak. While these problems range in intensity, both types can wreak havoc on your property.

 Flooding that comes from an outside source can often seep down through doors and into the ground where it can degrade the foundation of your facility. Landscape your property to route water away from your facility and keep it dry.

 Water damage can also be a slow, silent problem, stemming from a slow plumbing leak or an appliance failure. Take care to check your pipes on a regular basis to catch any unnoticed problems.

 Storm Damage

Commercial destruction from storms is also a common issue and can be detrimental to your entire building and business. Even something simple like a minor power outage can cause massive problems for you if you rely on power or refrigeration for your product.

 Powerful storms are also capable of taking off roofing and siding, breaking windows and doing irreversible damage to your building.

 Most storms have minimal wind speeds between 10 and 45 mph, but a strong wind over 100 mph can tear through walls, throw debris into windows and sling trees into your business.

 If you are able to invest, install storm-protective window coverings or reinforce your roof to help prevent extensive damage. Thankfully, utilizing even some basic preventive measures can help you avoid costly repairs and potential business closures.

 Call Us at SERVPRO of Gillette, Sheridan Commercial damage comes in many forms, but water and storm damage can be the most extensive and costly. If your business is forced to close while you deal with the damages, it can disrupt your livelihood.

 Thankfully, we maintain 24⁄7 availability and are proud to answer your call for help, day or night. We jump into action to make sure your business is back to operational as soon as possible.

 If you have experienced damage to your business or want to learn more about our commercial damage restoration services, contact us today. We’re here to act fast, 24⁄7.

Preventing Home Fires Starts With You | SERVPRO® of Gillette, Sheridan

6/7/2022 (Permalink)

interior view of a room with items completely destroyed by fire If your home is damaged in a house fire, SERVPRO of Gillette, Sheridan is here to help. Contact us for any fire restoration need.

With the first few months of 2022 under our belts, the American Red Cross has already responded to more than 20,000 house fires. That number only represents a portion of the house fires that have actually occurred in the United States so far this year.

You can reduce the risk of death and total fire destruction most reliably by having fully functioning smoke detectors in your home. Once you have your smoke detector installed, you can also do a few other things around your home to help minimize the risk of a home fire.

Clear Out the Clutter

Minimizing the clutter in your home is beneficial not only to the function of your home, but it can also reduce the amount of fuel a home fire can consume. Keeping common areas clear of unnecessary things and excess belongings can help deter a potential home fire from growing more quickly and intensely.

Keep your water heater clear of any piles of clothing or bulky items. Having flammable things in too close of a proximity to your water heater is actually a fire hazard.

Overloaded extension cords also contribute to a large amount of home fires. Rather than keeping all of your appliances and electronics constantly plugged in, plug them in only when they are in use and remove them when you are finished.

Watch for Outdoor Fire Hazards

Fire hazards can occur outside your home as well. Did you leave any yard debris left over from the fall season?

Spruce needles and other conifer tree needles are highly flammable, so don’t let them pile up in your yard or near any outdoor units like your air conditioner unit. Clear them out seasonally so they don’t pose a fire hazard.

Use Defensible Spaces In Landscaping

The way in which you plant your trees and landscape around your yard can actually help slow fire growth around your home. Planted strategically, they can create barriers between the fire and your home, giving your local fire department valuable time to get to you before the fire breaches your walls.

States in the West like California have actually imposed defensible zone requirements when landscaping or planting new vegetation because of their proven effectiveness. Even though we don’t live on the coast, we can still adopt some of these practices here in Gillette, Sheridan.

Cleaning Can Save

One of the easiest ways to help in the fight against home fires is to stay on top of your house cleaning. Even a simple, consistent dusting of the commonly forgotten spaces in your home (laundry room, on top of furnaces and water heaters) can be very helpful in reducing the fire risks in your home.

Give your stove and chimney some cleaning attention every season, too! Spaces like these that come into contact with consistent and high heat can be the catalyst for a home fire, so don’t leave it to chance.

The more you do in preventive care, the greater chance you give yourself to ward off a potential fire disaster.

If you have experienced fire damage or want to learn more about our fire damage restoration services, contact us today. We’re here to act fast, 247.

Do You Have a Storm Safety Plan? | SERVPRO of Gillette, Sheridan

5/19/2022 (Permalink)

a dark cloudy sky with lighting strikes off in the distance If you discover storm damage to your home or business, reach out to SERVPRO of Gillette, Sheridan right away.

Severe weather can be very frightening. When weather brings lightning, heavy rain, damaging winds and hail, it can be dangerous to your home and to your personal well-being. Plus, considering that there are around 100,000 thunderstorms throughout the United States every year, storms are common.

The unique topography of the Black Hills can spin off tornadoes and help kickstart severe weather when the cool air is disrupted. In fact, the Gillette, Sheridan area is known for some unusual weather patterns. When the weather can change quickly like this, it is more important than ever to be sky-aware.

While we know that we cannot control the weather, we can be prepared for it! Having an emergency kit, a communications strategy and a plan for dealing with the aftermath of the storm are all types of things you can do to be prepared for the impact on your home and your life.

Your Severe Weather Communication Strategy

Having a way to communicate with your family is incredibly important during severe weather, and you should always have a way to receive communications from the news or city authorities. It is also important to know the difference between watches and warnings so you can know whether to simply be aware of your surroundings or take shelter immediately.

Secondly, you should have have multiple ways to receive alerts from officials, like your cellphone and an NOAA weather radio.

Lastly, make sure you have a communication strategy for your household. Locate a specific location in your home that will be your safe area (like a basement or a fully enclosed room) that everyone knows is the place to go to when the weather becomes severe. Additionally, make sure you have a plan in place to communicate with family members who are away from your home during and after the storm so you can reconnect quickly when it is over.

What Should Be in Your Emergency Kit?

Plan to pack the essentials that your family will need to sustain them for at least 72 hours of sheltering, and it should be packed and ready to use in your designated safe shelter area of your home. You should have nonperishable food, water, first-aid supplies and a flashlight with extra batteries.

You should also have anything else your family needs to be safe and comfortable, like daily medication or something that is necessary but would not always be easily accessible.

Your Severe Weather Aftermath Checklist

After the severe weather has passed, it is a good idea to review your safety plan and make any necessary changes, as well as assess any damage done to your home. Once it is safe to do so, check your property for damage.

Take a look around at your roof and the seals around your windows and doors, as these areas are the most likely to suffer water damage.

If you do discover damage, calling us at SERVPRO of Gillette, Sheridan is the necessary first step. We are the trusted team of professionals who will be sure to provide you with a quick response and a reliable timeline to begin the restoration process in your home.

When your household is all together again after the storm has passed, do an audit of your safety plan. Discuss what worked and what needs to be adjusted, repack your emergency kit and edit anything that wasn’t beneficial to your process. Those adjustments will make sure you are better prepared for the next time you encounter severe weather.

If you discover storm damage to your home or business, you can count on SERVPRO to handle the restoration. We’re here 247 to spring into action—get in touch with us today.

The Quick Destruction of Water Damage | SERVPRO Of Gillette, Sheridan

5/9/2022 (Permalink)

a bathroom sink showing signs of a water leak SERVPRO of Gillette, Sheridan is your 24/7 water restoration expert. Call us right away if you need immediate service.

Do you have a faucet in your home that sometimes drips? What about a small spot of residual water damage from a troublesome dishwasher? Small instances of water damage can often be overlooked, but they can actually cause long-term and costly damage in your home.

An average household leak can waste up to 10,000 gallons of water in a year.

Water damage can progress quickly through walls, floors and softer surfaces in your home. It is crucial to recognize the damage and act accordingly to give your home the best chance of drying out in a timely manner.

Here’s a quick rundown of the timeline to water damage in your home:

In the First 24 Hours

If you live in a house, there is a one in four chance of a flood causing water damage in your home within a 30-year period in a high-risk area. Considering the change in seasons, the snow melt and the increased risk of tornadoes this time of year in Wyoming, it is more important than ever to have a plan to handle any unexpected water in your residence.

Your reaction in the first 24 to 48 hours after flooding or water damage will make the difference in the degree of long-term damage. Unfortunately, even the quickest of responses may not be able to salvage the more fragile and water-sensitive materials in your home.

Books, photographs, magazines and other fragile possessions are especially vulnerable to immediate and irreparable damage. They can warp, swell or simply be ruined by the water.

Our mentality at SERVPRO Gillette, Sheridan is to restore your materials, not replace them. We understand how precious keepsakes in your home can be, and we try our best to preserve these items for you.

If we find that we cannot save a certain item or keepsake, it will be communicated to you. That said, these types of things are usually removed from your home first to expedite their drying process.

Within the First Week

After the first 24 hours, water damage will spread quickly if not addressed. Mold grows in this timeframe, and it can begin to affect the internal structures of your home.

Additionally, soft surfaces such as wood structures, furniture and walls will become increasingly compromised. Even metal will start corroding.

After One Week

After a week of untreated damage, excess moisture will increase your risk of irreversible structural damage, and it can get more expensive to repair with each passing day.

How SERVPRO Will Help

SERVPRO’s restoration process begins with the first call, optimally by the 24-hour mark. We start with a thorough extraction of water and then move on to cleaning, sanitizing and deodorizing your floors and furniture.

After the bulk of the water has been removed, our specialists will use industry-leading drying equipment to remove the water you can’t see to prevent lingering, unnoticed moisture.

After the initial dryout process, additional work may need to be done, ranging from minor damage repairs to entire structural rebuilds in various rooms of your home.

Thankfully, SERVPRO of Gillette, Sheridan is able to handle the restoration process as well as the rebuilding process to help you get back on your feet and back into your home as soon as possible.

Regardless of the type of water damage sustained, SERVPRO has the tools and teams to help your home or business recover. Contact us 247 when you need a dependable team to help you recover.

SERVPRO has the restoration experts you can trust | SERVPRO® of Gillette, Sheridan

5/2/2022 (Permalink)

two SERVPRO employees unloading cleaning equipment out of a green van No matter the damage sustained, SERVPRO of Gillette, Sheridan has the tools and team to help your home return to a normal state quickly.

Here at SERVPRO, we offer more than cleanup, restoration and construction services. We are proud to offer the community of Gillette, Sheridan disaster relief cleanup and resistance when you need it most.

Water Damage

Whether it be due to a change in season or a burst pipe in your home, flooding can occur at any time without warning. Untreated water issues can cause serious damage in your home or business.

In fact, floods cause more than $10 billion in damages nationwide every year.

Thankfully, SERVPRO has the knowledge, staff and proper equipment to quickly diagnose any sort of water issue and start treating the cause right away. We will help you dry out your space, investigate how it happened and take the appropriate steps to ensure the damage is reversed and your home is brought back to its preloss condition.

As the temperatures rise in Gillette, Sheridan and we start to thaw out from the long winter, the warmer weather can quickly cause unexpected water issues in and around your home.

Be sure to check for water and moisture often, and address any issues you notice right away. If you do encounter flooding issues, SERVPRO has the tools to help. We will help you understand the severity of the flooding and subsequent damage so that you can make informed decisions for cleanup and restoration.

We’ll also assist you in developing a water damage restoration plan to ensure your home is clean, dry and restored to our standard of its preloss condition. Our goal is always ensure the flooding issue is resolved and provide you with the resources needed so it does not happen again.

Fire Damage

A fire department in the United States responds to a fire every 23 seconds, and there was roughly $8.1 billion in direct property damage and losses nationwide in 2020. If your home or business has sustained fire damage, we’ll jump right into action with our seven-step restoration process.

This starts with an inspection and damage assessment, and we make sure that you understand each step of the process as we work on the repair process.

Storm Damage

Living in the Midwest, we understand that midwest weather can bring floods, wildfires, tornadoes and blizzards (sometimes it seems like that could all happen in one day). Whatever the weather and whatever the time of day, we are here to help.

Tornado and flood damage can affect the very structure of your home, but this kind of damage can affect your personal belongings as well. SERVPRO offers content restoration cleaning with the intention of restoring your precious possessions instead of replacing them.

We offer dry cleaning, wet cleaning, foam cleansing and abrasive cleaning, as well as move-out services in case more intensive cleaning is needed to finalize a restoration.

What Sets SERVPRO Apart?

We are available 24⁄7 and we want you to call us day or night when you need our services.

Disasters and accidents don’t wait until the morning or a weekday, so we don’t either. When you call, a SERVPRO expert will answer our 24⁄7 Emergency Line and you will receive high-quality assistance right away.

When you see our expert technicians in the big green trucks around Gillette, Sheridan, we want you to know that the No. 1 cleanup and restoration team in the nation is here to help. We have over 50 years experience, and our location is locally owned and operated.

We also have 1,900 other locations across the United States that we can tap into in an emergency, so we have national resources and local passion. Sleep easy at night knowing that our team here in Rapid City is ready to help you after a disaster or an accident. We pride ourselves in getting you back to “Like it never even happened.”

Regardless of the type of damage sustained, SERVPRO has the tools and teams to help your home or business recover from its disastrous effects. Contact us anytime when you need a dependable team to help you rebuild your life.

No matter the damage sustained, SERVPRO of Gillette, Sheridan has the tools and team to help your home return to a normal state quickly.

Unexpected dangers of a leaky roof

5/2/2022 (Permalink)

a leaky roof with damage If your roof is leaking call our techs at SERVPRO today!

Roof leaks are detrimental to your home or business. Left untreated, leaking roofs can cause major issues and costly repairs. When it rains, water can seep into the roof, dripping water to the floor as well as eventually resulting in other complications. Thankfully, by being proactive, you can prevent these issues or address them before they become major problems. Here are some unexpected dangers of a leaky roof and how you can stay one step ahead.

LEAKY ROOFS CAN CAUSE MOLD

Mold is one of the most common unexpected dangers of a leaky roof. You may think that some water on the floor isn’t a big deal, but once mold sets in, it can quickly move to other areas of your home, even if the water hasn’t reached that far. Mold spores can be carried through your HVAC system and may result in serious health complications for you and your family. To make matters worse, you may not even be able to see the mold if it’s hidden deep inside your vents or walls. If you have a leaky roof or you spot mold in your home, reach out to a mold remediation company immediately to assess the severity and possible risk to you and your family.

YOUR FRAMES MAY START ROTTING

As water leaks into your home, it sets into your framing. Over time this will cause it to deteriorate and rot. Since most wood inside your home isn’t treated the way outdoor wood is, it can’t handle repeat exposure to moisture. Unfortunately, if you see signs of water in your home, such as ceiling spots or water dripping, then it’s probably already an issue in your home’s framing. You can fix your framing by hiring a professional contractor to drain the water, dry out the framing, and assess the structural integrity of your home. 

DAMAGED INSULATION

Since most water leaks come from the roof, it stands to reason that your attic will be one of the first areas impacted. As water enters your attic, it will cause your insulation to clump up and stop working the way it’s supposed to. Not only will this make your home cold in the winter and hot in the summer, but it will cause your energy bill to skyrocket as your HVAC system won’t be able to keep up anymore. 

SAGGING DRYWALL

Drywall is a great building material, and it’s often used to separate your home’s rooms with walls. However, it’s not supposed to get wet, and leaking roofs can cause unnecessary damage to your drywall. Once water enters your home through a leaky roof, it will steadily drip down and soak into your drywall. This will cause it to become soggy, and it may buckle or fall apart in extreme cases.

Leaky roofs are serious complications, but normal repairs are necessary as your roof deteriorates over time. While repairing your roof may not be a cost you were expecting, it’s far more affordable to address your roof issue than to wait for other related issues to escalate. Don’t let the rain get the best of your home. Hire a professional disaster management recovery group to take a look at your roof and help get your house back into working order.

WHAT IS OUR MISSION?

SERVPRO of Gillette, Sheridan is here to assess your storm damage and determine the next step. If you need a roofing evaluation or have suffered exterior damage due to storms or other natural disasters, contact us today @ 307-228-1559 and schedule a storm damage evaluation and start on the road to recovery.

Is your restoration contractor EPA certified?

5/2/2022 (Permalink)

a lead danger sign Call our techs at SERVPRO today!

Is your restoration contractor EPA certified and familiar with RRP activity’s, rules and regulations? Lead is very toxic and if your property was built prior to 1980 it would be a good idea to have it tested by a qualified environmentalist. When dealing with properties across Los Angeles that have suffered mold damage, water damage, fire and smoke damage we make sure all steps are taken to insure everyone’s safety is made priority, and when hazards like lead are introduced to the work areas it’s our job to execute protocols to bring the property back to its preloss condition minus the hazardous materials.

SCHEDULE A RESTORATION CONSULTATION

 SERVPRO of Gillette, Sheridan is a top rated restoration company proudly serving the Rapid City and surrounding areas. Our 1st priority is getting you back on track and restoring your property in a timely matter. This includes having our entire team of professionals help you throughout the process. Call us (307) 228-1559 to schedule a consultation.

Property owners: how to avoid a lot of issues that cost a lot of money

BEING A PROPERTY OWNER COMES WITH HUGE RESPONSIBILITIES AND MANY OF THEM INVOLVE MONEY.

Yes, being a property owner can be expensive, especially if you are spending your money is costly repairs instead of investing it in maintaining your property. While you may be wondering, what is the difference: spending money in repairs vs. maintenance? Ultimately, the difference is the amount of money you will spend and the surprises you will encountered. While not all issues can be avoided, following the tips below will help prevent damages and save you a lot of money in the long-run.

A Few Examples to Prevent a Fire

Regularly clean out the lint trap in your dryer

Keep a fire extinguisher (Class K: Cooking Oils) in kitchen

Clean the air ducts of your dryer, annually

Inspect the oil in your furnace, annually

A Few Examples to Prevent Mold

Check your plumbing regularly to detect early signs of leaks

Regularly clean your roof gutters

Inspect your roof to ensure water has not seeped

Regularly clean or replace your HVAC filters

OVERALL, REGULARLY CHECKING UP ON THINGS IS KEY.

It can lower the chances of exposing your property to dangers such as, leaks, mold, and or fire. While investing in the maintenance of your property may cost you a few hundred dollars a year (or less if done by you), neglecting your property altogether will cost you thousands of dollars, headaches, and unexpected ongoing expenses. Therefore, become familiar with the “Hidden Dangers in Your House” and consider following these tips. In the end, you may save money and your property altogether.

SCHEDULE A RESTORATION CONSULTATION

SERVPRO of Gillette, Sheridan provides24 hour emergency restoration services for residential and commercial properties. We are a top rated water removal and mold remediation company proudly serving the Gillette, Sheridan and surrounding areas.

Do you have coverage for a water disaster?

4/13/2022 (Permalink)

a man pointing at water damage on a ceiling When water damages your home call SERVPRO of Gillette, Sheridan at (307)-228-1559.

Water damage is insurance money that is paid out when your house is affected by water damage. It helps deal with the pairs. While companies like Water Damage America come in and help restore your home, insurance companies ensure there are enough funds for the home restoration.

Situations Where Water Damage Insurance Works

There are situations where insurance companies will pay for the damages caused to your home. Here are the situations when your insurance will pay for your water damage:

Accidental leaks- Insurance will take care of leaks from pipes and broken washers that cause water damage.

Burst pipes- Water damage from burst pipes due to frozen pipes and any other incident will be covered

Damage from fires- If the water was used to put out a fire and caused damage to your property, the damage will be insured.

Roof leaks- If there was water damage to the interior of your house because of a roof leak, that would be catered to by insurance. The only thing you need to ensure is the leak was not caused by a fallen tree or a caved-in roof that was not fixed.

Water damage from storms like heavy and sudden rain,

Ice dam- Insurance will cover ice dams built in your gutter in cold months. If these ice dams result from neglect, you will not get them fixed.

Situations When Water Damage Will Not be Covered by Insurance

There are also times when your insurance will not work for water damage. Knowing about these will help you be careful with the care you give your home and figure out when you can rely on insurance and when to deal with it independently. Here are the situations where insurance will not cover water damage:

Flood damage. Any damage caused by extreme flooding will not be covered

Water damage is caused by negligence or lack of maintenance. If your home gets water damaged because you did not fix leaks when they occurred or did not carry out regular checks, then this will not be covered

Damage for intentional acts. If you set your ho on fire or turn off the heat in winter, then you will not be compensated for whatever damage

Water damage from backup sewer lines. You need to get a proper cover for that

Cost of repairing source. No compensation will be given for a broken heater or washer

Knowing what is covered in water damage will ensure you stay vigilant for your home. Ensure you look after everything, and that way, in case of an issue, you will be compensated. If you have water damage in your home, contact the experts at SERVPRO.

SERVPRO Is The Only Way To Go After A Disaster

4/11/2022 (Permalink)

a team of Servpro technicians In times of disaster SERVPRO of Gillette, Sheridan is here to help. Call us today (307) 228-1559.

When a disaster hits, whether it's a hurricane, a fire, or anything else, the damage to your house may be terrible. And it isn't easy to know where to start and how to put the parts back together. The notion of cleaning up after a disaster can be debilitating if your house has sustained considerable damage. And this is why SERVPRO restoration is your best bet at restoring your property to its original state. We are available 24/7 to handle every restoration process. So, trust us to get the work done perfectly.

Here are the reasons to hire SERVPRO restoration and clean up company for a complete restoration

We handle smoke and fire damage.

Smoke damage doesn't appear to be that terrible at first glance. A common assumption is that you can use an ordinary home cleaner to remove any stains or markings. It's not only about what you can see that's at risk from smoke damage; it might also be about what you can't see. Even your house's most minor cracks and crevices may become breeding grounds for smoke particles. And aside from irritating your respiratory system, smoke particles can also create health issues if not removed correctly. However, trust us to handle any fire and smoke damages.

We handle Flood damage.

Damage to your house can be substantial in the event of flooding occurs. They also pose a risk of secondary damage, such as mold, to your property. Your home may be restored to its preloss condition with the help of a SERVPRO restoration and clean-up company.

We guarantee your safety.

Regardless of the type of damage you've suffered due to a natural disaster, the most important thing to remember is to stay safe. Damage to your home could be a ticking time bomb just waiting to explode if you don't have a professional inspect it. And so, our team of restoration experts do all it takes to ensure your safety.

6 Helpful Tips to Prevent Mold from Forming in Your Home

4/8/2022 (Permalink)

a hand peeling back mold on a wall SERVPRO of Gillette, Sheridan provides top-quality mold remediation services. Call us for a quote today!

Your home is your refuge & mold can throw a monkey wrench into the peace and relaxation your home brings.

Mold can grow and thrive in places where you least expect it. Some signs of mold are visible, but others are not. Not only is it an eyesore, but also a health hazard.  As a result, it's crucial to prevent mold from your home at all costs.

In this article, we list down easy ways to prevent the formation of mold in your home. Read on below to get started.

#1 - Identify Mold Hotspots

It's difficult to prevent mold from your home if you don't know where it's coming from. Before you start taking proactive measures to prevent mold, you need to know where it hides out.

Here are some areas in your home where mold can thrive:

Behind your walls

Behind your dishwasher

Under the sink

The corners of your bathroom

Pots and pans in low cabinets

Ceilings

Basements

If you want to prevent mold from your home, you should regularly check these spots.

#2 - Dry Any Wet Area in Your Home

Even if you're not seeing any signs of mold in your home, you should always keep it dry. Moisture is a breeding ground for mold. For this reason, you should regularly dry up wet areas in your home.

The best way to dry up wet areas is by using a dehumidifier. A dehumidifier will absorb excess moisture in the air. In addition, this device also cleans the air in your home and purifies it.

#3 - Ensure Your Home Has Proper Ventilation

Proper ventilation ensures that the air in your home is well-circulated. It helps to promote the flow of fresh air. This is important because mold thrives in stagnant areas.

Make sure you don't put anything blocking the airflow of your vents. If you want to prevent mold from your home, you should also ensure that your doors and windows are open at least once a week. Additionally, you should also replace your furnace filters regularly. This will help your furnace and air conditioner to circulate air in your home.

#4 - Install Mold-Resistant Products

Your home has a lot of products that are prone to mold. To prevent mold from your home, you should buy products made of mold-resistant material. For example, you can replace your shower curtain after a month of use. Additionally, you should replace these products regularly to ensure that they‘re in good condition.

#5 - Clean or Repair Your Roof Gutters

If your roof gutters are leaking, water will collect in them. Water accumulation in your gutters can then become a breeding ground for mold.

The best way to prevent mold from your gutters is by using a gutter guard. This tool will prevent water from building up in your gutter. It also ensures a proper flow of water in your gutter.

#6 - Keep Your Carpets Clean

Carpets are one of the most common sources of mold in the home. To prevent mold from your carpets, you should regularly clean and vacuum them at least once a week. After vacuuming, you should use a carpet shampooer to clean your carpets.

Conclusion

Mold is a natural phenomenon. However, it can cause so many health problems. Many people don't realize that it's essential to prevent mold from your home until they experience it. With the tips above, you can prevent mold growth in your home.

SERVPRO Can Clean Your Commercial Property

4/8/2022 (Permalink)

a crew in ppe cleaning an office You can rely on our team to make your workspace look its very best.

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Gillette for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on our team to make your workspace look its very best.

Specialty Cleaning Services

SERVPRO of Gillette, Sheridan offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

Air Ducts and HVAC

Biohazard and Sewage

Trauma and Crime Scene

Carpet and Upholstery

Drapes and Blinds

Ceilings, Walls, and Hard Floors

Odor Removal and Deodorization

Vandalism

If your commercial property needs assistance with cleaning services, SERVPRO is the company to call.

Providing The Best Care For Your Contents

4/7/2022 (Permalink)

a person wiping down a wall after a fire SERVPRO provides contents restoration after fire damage has taken place on your property.

When it comes to dealing with your home, SERVPRO of Gillette, Sheridan takes the utmost care of your personal belongings and keepsakes, especially when a devastating event such as a fire has taken place. Our SERVPRO technicians are equipped with the tools and equipment to safely clean the smoke and soot from your affected belongings as well as drying out the moisture from the water used to extinguish any flames or hot spots.

Contents Restoration

SERVPRO aims to help you save money by restoring your belongings rather than replacing them, which can get rather costly. Through our processes, we determine which items we can restore to its previous conditions. We make sure to take the best care of your items as we know your prized possessions and keepsakes hold sentimental value to you and yours.

The 4 Main Causes of 3 Types of Flooding | SERVPRO® Gillette, Sheridan.

4/5/2022 (Permalink)

a street completely submerged in water with a flood warning sign sitting in roadway Regardless of the cause of the flooding, SERVPRO of Gillette, Sheridan has the team to help you recover from any disastrous event.

As the most common and the most deadly type of natural disaster, flooding is an extremely important thing to be aware of. In the United States, it causes more deaths than any other disaster, including hurricanes and tornadoes, and leaves a large amount of damage behind where it occurs.

Flooding can occur nearly anywhere throughout the world, but the majority of floods have similar causes and fall into similar categories. Today we will look at the three main categories of floods, as well as their four typical causes.

Natural Flooding Has 3 Main Types

Flash floods are rather common and rather dangerous. As the name implies, they come about suddenly, which leads to the ground’s drainage capabilities becoming overwhelmed. Floodwaters in flash floods are rather dangerous, and are strong enough to carry away cars and people.

River floods happen around rivers, as you may have guessed. When a river’s banks are no longer able to contain the water of the river, flooding can occur in nearby areas.

Coastal floods occur when storms or cyclonic activities leads to a rise in the water levels of an ocean or gulf, which results in flooding in the nearby area.

Natural Flooding Has 4 Main Causes

Heavy rainfall. When a large storm system moves through an area and brings heavy rainfall along with it, it can cause flash flooding or river flooding to occur. This is more prevalent in developed areas with a lot of asphalt down, as this impedes the ground’s ability to absorb a large volume of water, especially in a short time.

Oceanic activity. Rising tides, storms and hurricanes have all been known to cause an increase of the water level, resulting in an ocean flood that damages nearby coastal communities.

Dams and levees failing. The most notable example of this in recent history would be the disastrous levee breaks during 2005’s Hurricane Katrina. Levees and dams fail when cracks occur or excess pressure overtakes the dam’s ability to contain the surge of water behind it.

Snowmelts and ice dams. When winter brings about consistent amounts of snow and ice, spring can be a wet season as things begin to melt—but if this happens rapidly, flooding is a concern. Additionally, river flooding can occur due to ice dams or ice jams preventing proper drainage and causing river banks to overflow.

Regardless of the cause of the flooding, SERVPRO has the tools and teams to help your home or business recover from its disastrous effects. Contact us anytime when flooding or water damage makes a mess in your life.

Protect Your Home From Spring Storms With These Safety Tips

3/17/2022 (Permalink)

Are you ready for another frigid, snowy Wyoming winter to end? If so, you aren’t alone. Between cold temperatures, snow and the continuing pandemic, a case of spring fever is definitely warranted in Gillette, Sheridan. It’s already March, so spring is definitely in sight. If you’re like most of us, you’re already planning what projects you’ll complete this year to improve your home and make use of warmer temperatures.

Regardless of how you’re planning to spend spring, it’s a good idea to make time for home maintenance now, so you’re protected for one of spring’s weather threats—strong thunderstorms. We can’t stop storms from hitting our community. But we can prepare for them. Want to know how? We’ve put together a list of projects that can help secure your home against weather threats.

Add These Seasonal Projects to Your To-Do List.  How many of these projects are already on your list? Check for problems with your roof. Don’t let the first time you realize your shingles are loose or your roof is leaking be when it starts storming. Check for missing shingles and signs of leaks first. Repair them to keep your home safer.  Look for unsecured items around your home. Patio furniture, gazebos, basketball goals and grills need to be secured and stable. Check for tree limbs that need to be taken down. If limbs and branches are hanging over your home, they need to be removed. Why? Because they can cause damage if the wind pulls them down. You can fix them before they become a problem, though. Cut them down. Check your sump pump for problems (if you have one).

Every homeowner doesn’t need one of these. But if you do need one to regulate water levels in your basement, be sure it’s in good shape before it starts raining. Remove any debris that’s settled in your gutters over the winter. Clean gutters allow water around your home to flow the right way, instead of overflowing and causing water damage.

If a fire, flood or any other cause damage to your home, you can always count on us for restoration assistance. We are available 24⁄7 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help you.

A Business Partnership You Didn’t Know You Had | SERVPRO of Gillette, Sheridan

3/17/2022 (Permalink)

a workspace and cubicle showing signs of water damage SERVPRO of Gillette, Sheridan are your local commercial restoration experts. Contact us today should you experience any damage.

As a business owner, you can control your own destiny, but you also have the responsibility of dealing with the many challenges that come with owning your own business. Things such as disruptions or losses can cause mass chaos for commercial properties.

What you probably didn’t realize is that with SERVPRO of Gillette, Sheridan right here in the neighborhood, you have a built-in partner for all cleanup or recovery needs that may arise. We aim to help you carry any burden caused by a disaster or emergency.

Large loss recovery. You might not be aware, but fire, storms and flooding are among the top causes of financial loss for businesses here in the United States. These types of incidents can cause major amounts of damage, especially if they aren’t dealt with in a timely manner. Because we deal with these things on a regular basis, we understand that you need help, and you need it now, which is why we are available 247.

Emergency Ready Plan. Being proactive not only saves you time but also money. And our goal is to help you be so prepared that when an emergency of any kind arises, you will know exactly how to respond. We will help you create an Emergency Ready Plan to identify an emergency chain of command, temporary vendors to use during a crisis and so much more! 

Cleaning of All Kinds. We can handle specialty needs like safe biohazard removal as well as general needs like carpet cleaning. We have a cleaning solution for every situation, no matter the commercial business you are in.

Restoration Services. Accidents or disasters happen—storms cause damage, busted pipes occur, machines catch fire. No matter what happens, it’s likely going to need restoration. No one can do this better, faster or as efficiently as SERVPRO of Gillette, Sheridan. You can count on us to get the job done and have your business back to preloss status in no time.

Industry Specialization. We train our technicians on every in and out of the commercial world. Whatever specific or unique need your business might have, we can tackle the cleanup or restoration. In most cases, we also try and enclose the work area to keep from disrupting your business.

Whatever your recovery need may be, and whatever your commercial property may require, trust SERVPRO to get the job done. Contact us today to get started on an Emergency Ready Plan or find out how we can serve your business

Weather Hazards That Happen During Spring | SERVPRO® of Gillette, Sheridan.

3/4/2022 (Permalink)

=”weathan image with a cloudy, rainy, sunny and snowy sky Extreme temperature changes can lead to the possibility of severe weather. SERVPRO of Gillette, Sheridan is a click away if you experience any damage.

While Russia and Canada are the biggest nations in the world, the United States follows close behind in second.

When a territory is large, it can mean that seasonal weather is different for each region! And different weather patterns are known to create different weather threats.

As the spring season is drawing near, it’s important to understand what distinct weather events can happen in certain regions of the United States. Read on to get a good look.

The Pacific Northwest is likely to experience heavy rain during the spring months, which can cause flooding and water damage. Higher elevation areas might still be dealing with snow or ice melting, which can cause problems of its own.

The Upper Midwest and Northeast, including us here in Gillette, Sheridan, deal with the cold winter weather longer than most everyone else! Residents from Maine to the Dakotas will experience extreme cold and even still deal with snowstorms or blizzards up until early summer. We’re quite familiar with the lingering cold and threat of winter precipitation even when it’s officially spring.

The West Coast, on the other hand, has to be aware of excessive heat waves. These can endanger lives and safety, and the intense heat combined with dry conditions can be a fire hazard, too.

The Midwest has its own set of weather hazards in spring. States from Iowa to Texas will have to watch for windstorms, derechos and the risk of wildfires. The wildfires can be easily spread because of the wind and dry season that the middle part of the United States experiences. This area is also home to “Tornado Alley,” where a large proportion of tornadoes occur.

Last, but certainly not least, you have the Southeast. They experience a wide range of severe weather of all kinds, including thunderstorms and tornadoes. States bordering the coast also have to watch for rip currents and early-season hurricanes.

As you can see, it doesn’t matter where you live here in the United States, the threat of extreme weather is real. The weather in Rapid City is clearly going to be much different than those who live on the West Coast. That’s why you must always stay prepared, no matter the season.

If extreme weather leaves you with damage from water, fire or other elements, help is a click away. Contact SERVPRO for fast, expert recovery.

Is Your Dryer Safe?

2/21/2022 (Permalink)

A dryer seems like a convenient, safe appliance that lets you forget it and go. If you don’t maintain it properly, a lint fire can happen, which can cause sever fire damage to your home.

A Surprising Amount of Lint

Depending on your family size and how often you go through clothes, it is likely that you do a lot more laundry than you realize. An average family does approximately eight to 10 loads a week. Every load means small fabric, dust and dirt particles are collecting in your dryer’s lint trap, vent and duct work. Lint is highly flammable, making it vital to maintain cleanliness.

Cleaning Out the Lint

Instead of dealing with a potential dryer fire and needing expert help in repairing the damage, good habits can go a long way. Lint traps should be cleaned after very load. Most dryers make this easy. The trap usually slides out and the lint can be lifted off. Any lint that is leftover should be removed with a brush. Every few weeks, the screen should be rinsed with water. While the screen is out, vacuum in and around its entry point. Approximately once a year, unplug the dryer and inspect the vent and hose or pipe connected to the dryer. Wipe lint off the opening and clean any leftover in the hose or pipe. A brush can bused to clean the interior of the vent. Don’t forget the exterior vent. Ensure the vent flap is still attached and working properly. Vacuum or wipe out the opening. This should be done a few times a year.

Extra Safety Tips

To further avoid a lint fire, ensure your dryer is properly installed. Additionally, avoid drying clothes stained with chemicals, gas, oil or cleaning products, and only operate the dryer while at home. In most cases, a lint fire happens because of improper cleaning and maintenance. Taking a little extra to be safe is worth it.

Preparing an Emergency Ready Plan for Your Business | SERVPRO of Gillette, Sheridan.

2/17/2022 (Permalink)

SERVPRO employee standing in office next to a person reviewing plans If the day comes where your business is hit with disaster or emergency, you can rest assured SERVPRO of Gillette, Sheridan will be there to help.

When you own and operate a business, you have so many things on your to-do list. But even as you take care of day-to-day responsibilities, don’t forget about emergency preparations.

As scary as it may sound, there are many times it only takes one disruption to take a business down for good! In fact, according to FEMA, 40% of small businesses don’t reopen after a natural disaster, and sadly, a quarter of those that do reopen are forced to close their doors with a year.

While business owners have to concern themselves with weather events or emergencies, they now also have to consider pandemic shutdowns. Because of these things, it’s important to have a plan in place, so that if something were to strike your business, you would know where to go from there. Three-quarters of all small businesses don’t have a plan in place, and it’s time that we make a change!

SERVPRO is proud to help our local communities like, Gillette, Sheridan along with so many others, prepare an Emergency Ready Plan. SERVPRO believes in loving and helping your neighbors, and that’s what will do!

Whether you need document or data recovery or help from a natural disaster, we have got you covered! We work to ensure that you, your employees and your business are emergency ready! If the time comes that you have to “go,” you will know that your company can handle it with grace, rather than chaos.

Disaster planning can be easy, especially with the help of your local SERVPRO experts. We can help you make the difference for your business and your employees! So no matter the type of disaster or accident that strikes your business, you can rest assured knowing that you will be in good hands. The hardest part for you, is to make the call to us!

When your business is ready to prioritize planning and safety to prevent extended downtime, contact SERVPRO to get the Emergency Ready Plan underway from the folks who know all there is to know about disaster and recovery.

SERVPRO can handle any job!

2/16/2022 (Permalink)

SERVPRO of Gillette, Sheridan is trained and equipped to respond to any type of biohazard situation. We can clean up crime scenes, hoarding, animal and human waste, and unattended death. This is not the most pleasant part of our job, but it is critical that it is handled properly. Here are a few types of biohazards, with an explanation of what they entail.

Unintended Death:

When a loved one passes away, and discovered after the fact, some cleanup is often necessary. We are aware that this situation can be very stressful for friends and family of the deceased.  The technicians at SERVPRO of Rapid City respond to these jobs with compassion and perform the necessary services quickly and safely. It is our goal to provide our cleanup services in a caring manner, and to try to alleviate some of the stress, allowing you and your family to move forward.

Hoarding:

Hoarding can often develop into a biohazard situation. Excessive household garbage and spoiled food are common in a hoarder house. This can attract insects and rodents, and dangerous bacteria can be present throughout the home.

Other Types of Biohazards:

Sewage backups, certain medical emergencies, and crime scenes are examples of other biohazards that require special attention. Bacteria, viruses, and other pathogens may be present. Special cleanup procedures and products are critical to ensure safety. 

If you have a biohazard problem that requires immediate attention, call SERVPRO of  Gillette, Sheridan anytime. We can respond rapidly, while handling the situation with dignity and respect.

Let’s Talk About “Full Service” in Restoration Services | SERVPRO® of Gillette, Sheridan.

2/10/2022 (Permalink)

< img sra green SERVPRO van parked in a warehouse full of equipment When you need cleanup and recovery of any kind, you can trust SERVPRO of Gillette, Sheridan to get the job done.

If you see a big green SERVPRO truck coming through your neighborhood, you can gather that something has happened to a neighbor’s home or business.

While most people recognize us for the cleaning that we do, we are also proud to say that we offer full-service restoration and reconstruction for homes and business of all kinds.

Let’s take a deeper look at what SERVPRO has to offer:

Water damage recovery. Whether your home has sprung a leak or been overtaken by flood waters, you can rest assured that we will be by your side quickly.

Fire damage recovery. It’s a fact that fires happen every 23 seconds in the United States. Amazingly enough, that is part of a 40-year downward trend. While fires do cause big damage, you can count on us to bring in big help.

Mold removal. If you have had water damage in your home or business, you know that mold can creep up quickly and threaten the structure of your home. And it can spread easily when you try to get rid of it. That’s why it’s of the upmost importance to let the pros handle it.

Storm recovery. Natural disasters of all kinds can bring a large amount of damage, but you can rest assured that our SERVPRO technicians will walk with you every step of the way through restoration.

Commercial needs. If you’re a business owner, you should know that we not only offer you the same services we offer homeowners, but we even provide more. We can provide specialized cleaning and care so that you business shines and proves to employees and customers that you care about them.

General cleaning. Sometimes life is hectic, and you need help with mundane task! We can tackle residential or commercial cleaning of carpets, upholstery and more. Essentially, it’s safe to say you can leave the dirty work to us.

Specialty cleaning. Some types of cleanup require specialized training. When you need document restoration, air duct cleaning or even biohazard cleanup, we’ve got you covered.

Construction. When disaster strikes, it can wreak havoc on your home or business—and sometimes the building can’t be restored, but rather needs to be reconstructed. You can count on us here at SERVPRO to rebuild your structure to be just like it was before. 

Add 24-hour service and an easy insurance process to all this, and the picture becomes clear—when you need cleanup and recovery of any kind, you can trust SERVPRO to get the job done.

The 4 Major Components of Fire & Why It Matters | SERVPRO® of Gillette, Sheridan.

2/2/2022 (Permalink)

a small paper house burning If your home or business has any damage, SERVPRO of Gillette, Sheridan is ready around the clock to help you recover.

Pop quiz: What is a tetrahedron? Don’t worry, you can use Google! It’s a three-dimensional, triangular shape with four equal sides.

You may be wondering what we are getting at. Surprisingly, it has to do with fire safety.

A fire needs four components, which are known as the fire tetrahedron.. Without these elements working together, a fire can’t start.

<h34-things-a-fire-needs-to-live">The 4 Things a Fire Needs to Live

Fuel. This has to be something that can be burned. Things like woods, plastics or fibers are all perfect fuel sources for fire.

Heat. The amount of heat needed will vary for each item, but every object has a threshold at which point it will either ignite or melt.

Oxygen. Fires need oxygen to produce an expanding series of chemical reactions. For easier understanding, oxygen feeds a fire so it can grow, generating products of combustion (like smoke and carbon monoxide) in the process.

Chemical Chain Reaction. Like we mentioned above, oxygen produces a chemical reaction, and that cycle is what feeds a fire and produces a chain reaction. This will keep the fire burning as long as this chain reaction isn’t disturbed.

<h34-ways-to-stop-a-fire">The 4 Ways to Stop a Fire

Cool it. When trying to put a fire out, you have to find a way to exhaust the heat. You can do this by dousing it with water until combustion is no longer possible. Because of high heat, water can sometimes evaporate or boil, so a good bit may be needed to put the fire out.

Smother it. Just like anything in life, in order to live, fire has to have oxygen. If you smother a fire, you are starving it from the oxygen it needs to keep going.

Starve it. Fires will continue to burn as long as they have adequate fuel. The best thing you can do is to remove any source of fuel from a fire’s paths in order to help starve it to death.

Interrupt the chain reaction. There are chemical agents that can effectively disrupt the chain and put a stop to a fire, like halon. Halon is very effective for this purpose, but it has an elevated potential for ozone depletion, which makes it an environmental threat.

If the fire tetrahedron makes a wreck of your home or business, we’re ready around the clock to help you recover. Contact SERVPRO anytime for fast, thorough cleanup and recovery after a fire.

Water Damage & the Cleanup Process | SERVPRO® of Gillette, Sheridan

1/6/2022 (Permalink)

”house.jpg” alt = “a house floating in a large body of water" > When water damage strikes, make the call to SERVPRO of Gillette, Sheridan for A-to-Z cleanup and restoration.

Daily, there are 14,000 Americans who have the unfortunate surprise of experiencing water damage. If this happens to you, let SERVPRO help you restore your home.

As a leader in the restoration industry, we know that disasters happen at the most inconvenient times, which is why we are always on call. Once you call in SERVPRO, we’ll rely on our patented process for handling water damage cleanup. Here’s what to expect:

Emergency Contact. When you call us, we’ll ask questions to determine the nature of your emergency and set up an appointment to come and survey the damage in person.

Inspection and Water Damage Assessment. Once we arrive on site, we spring into action immediately, verifying first that the main water source has been shut off. Then we will walk through your home and property, evaluating the water damage and noting any hazards along the way. Lastly, we will outline a plan for you so that we can get started.

Water Removal. We will begin with the most obvious step, which is to get rid of the standing water. We will use powerful pumps and extraction units to help get rid of hundreds or thousands of gallons of water. Complete removal of the water can help reduce the overall drying time and help prevent mold growth.

Damaged Material Removal. We’ll take stock of the items in your home, including the structure itself, looking for what is irretrievably damaged. We will convey to you any items or materials that need to be replaced, as well as what can be repaired. Our goal is to always restore as much as possible, rather than replace.

Cleaning, Sanitizing and Deodorization. Water that sits can become stagnant and stinky quickly. We will work to rid your home of the smell and germs by using industry-leading equipment and time-tested techniques.

Drying. Once the bulk of the water has been removed, it’s important to remember that there is still moisture in the home. It’s important to remove excess moisture and restore the normal moisture balance so that we can reduce the risk of mold growth.

Monitoring. As your home goes through the drying phase, we will remain in constant contact with you and even stop by daily to ensure that the drying process is working efficiently. As needed, we’ll change techniques.

Repairs and Construction. Once all of this has been completed, we can begin the repair or restoration process. From minor things like resurfacing to large scale rebuilds, we can do it all. Consider us your one-stop-shop.

When water damage strikes, make the call to SERVPRO for A-to-Z cleanup and restoration. We’ll make your damaged property look “Like It Never Even Happened.”

When It Comes to Restoration Services, You Simply Can’t Wait | SERVPRO® of Gillette, Sheridan

12/20/2021 (Permalink)

fire.jpg” alt = “a small interior room showing extensive damage from a recent fire If a fire issue pops up during the holidays, remember the trusted leader in the recovery industry, SERVPRO of Gillette, Sheridan.

When it comes to family or friends, we all try to make plans or fit them in our schedule. However, sometimes life doesn’t work out that easily and things or events don’t always fit our schedule. Things like disasters or accidents affecting your home or business.

These will never fit into anyone’s calendar because it’s a headache that no one wants to deal with! At SERVPRO, we know that disasters don’t fit into anyone’s plans, and that is why we are here for you all day, every day.

When it comes to restoration, acting quickly and efficiently is essential—and that’s exactly what we will do!

After a fire. Once the flames have been put out, the real work is only beginning. Between the sticky, powdery substance known as soot and the smell of charred wood, the cleanup process is only getting started.

These things not only embed themselves into the fabrics of your home, but they also get absorbed by the walls or wood beams that are still standing. That makes these fire effects an extremely difficult thing to get rid of.

One other fire damage byproduct you might not have thought of? Water damage! Yes, you read that right. When a fire is extinguished, large amounts of water are usually involved.

After water damage. Water damage also requires quick action. Any amount to standing water or even moisture can make matters worse.

In only 48 hours or less, water can cause mold growth and can also seep into boards, causing damage to the structure of your home or business.

The quicker you respond to a disaster situation, the better! You can have more damages occur the longer you take, and we understand that to the fullest.

That’s why we are here to back and help you restore your home or business. No matter the type or the size of the disaster, we can be there quickly.

When you need help after a home or business disaster, fast service is a priority, and there’s nobody faster or more prepared than SERVPRO. Call us anytime to take advantage of our 24-hour emergency service.

If water damage catches you off-guard and leaves you all wet, you’ve got help on your side. Contact SERVPRO of Gillette, Sheridan

12/10/2021 (Permalink)

the underside of a sink showing water damage from leaking pipes The Water Damage Numbers Say it All | SERVPRO® of Gillette, Sheridan

As adults, we have learned that working hard never stops. We work hard for a paycheck, and we work hard for our family!

So if you are a homeowner, you can understand that things don’t always work out the way we wish them to! When it comes to water damage in your home, it’s sad to say but the odds are not in your favor. At some point or another, you’re likely going to be dealing with some type of water damage.

You can’t prepare for everything, but you can certainly try. One way to do so is to ensure that your pipes and appliances are well-equipped and maintained. This can at least give you a fighting chance against water damage.

24. This number represents the percentage of all home insurance claims that are related to water damage. That’s one out of every 50 homeowners who file water claim each year.

48. Water damage can become a very costly incident! Especially if you haven’t cleaned it up promptly. You only have 48 hours before your water damage becomes a mold problem in your home.

98. It might come as a shock to some, but 98% of homes with basements experience some type of water damage at some point.

10,234. This is how much money the average insurance claim for water damage costs. Because water can cause more issues than simply getting things wet, it can be a costly fix! Water damage is not only destructive to the possessions in your home, but it can cause major damage to the structure of your home as well.

14,000. Every day, there are 14,000 water damage emergencies reported here in the United States. That’s a lot of people; every six seconds, someone is dealing with some type of water damage.

13,000,000,000. A number with nine zeroes behind it usually is only seen during a lottery drawing! In this case, though, this $13 billion represents the annual cost of water damage here in the United States.

These numbers can be quite a “sticker shock,” but the good news is most water damage is preventable. Keep up with the maintenance of your home and repair leaks as soon as you see them. And while this won’t prevent some accidents or disasters, you can rest assured that you are doing everything you can to help defy the odds.

If water damage catches you off-guard and leaves you all wet, you’ve got help on your side. Contact SERVPRO to see how we can quickly and fully restore water damage to your home or business.

The Commercial Cleaning Services Businesses Need

10/19/2021 (Permalink)

a SERVPRO employee in PPE prepping an area for cleaning Are you ready to have the cleanest business in town? Contact SERVPRO

Most people know SERVPRO for offering custom solutions for homeowners needing restoration after an accident or disaster of any kind. But what some people don’t realize is that we take care of business owners, too.

We provide commercial restoration for a storm, water, fire and mold damage, but we also provide specialized offerings. For example, we know that a company prides itself on the image it sends out, so we have made it our mission to ensure that your facility is clean and sanitized.

Commercial Services for Businesses of Any Kind or Size

We want to help you focus on the important things, like your employees and customers, and we can focus on the mundane things like keeping your business shiny and clean. We are professionals who use high-grade cleaning products and sanitation for all types of commercial businesses:

Retail facilities like convenience stores, department stores or grocery stores. Whether your company has two employees or 200, our goal is the same, which is to provide you with exceptional service.

Educational facilities like daycares, preschools or universities. Anyone who works in the field where children are involved knows that it’s essential to regularly clean commonly used items. But even when cleaning regularly, studies show that only half the bacteria from desks are cleared off. Just imagine the items that are not cleaned regularly and the numbers those would present.

Health facilities like hospitals, nutrition centers or hospice facilities. Health is the main priority in these types of business, and that makes cleanliness even more important. We not only make sure the facility is clean, but we go above and beyond the CDC standards.

Foodservice facilities like fast food restaurants, buffets or catering services. Anything to do with food requires cleanliness, otherwise, your business could go under quickly. Let us help you by taking a little work off of your plate!

Property management facilities like model homes, apartment complexes or high-rises. When you are trying to display the beauty of your facility we know what to do to help you achieve it.

The workforce can lose up to $260 billion per year in lost productivity due to illnesses, which is why we do what we do. We can help you get rid of germs and assure everyone that it’s a clean and safe work environment.

When you’re ready to have the cleanest business in town, we’re ready to help. Contact your local SERVPRO to get the pros working on the cleaning so you can work on the work.

What Makes SERVPRO Different

9/20/2021 (Permalink)

Life is always nice when things are going according to plan.

But as we all know too well, life is not always full of rainbows and butterflies. Accidents happen or disasters strike, and when they do, your stress level rapidly increases.

This is where SERVPRO can come in quite handy. We work hard to stay up to date on training and equipment so that we can get you back to your normal routine.

SERVPRO offers many great advantages, but each one brings you peace of mind.

Here on Any Day or at Any Time

We make sure that you can access someone in our business 24 hours a day, seven days a week!

Disasters strike during the most inopportune times, and because we understand that all too well, we make sure we stay available for you.

Quick Service

If you have standing water in your home, time is not your friend!

The longer your home festers after a disaster, the more chance there is for further mold growth, more smoke smell or more water damage. Responding quickly is essential, and with a team right here in Rapid City, we can get to you in no time.

Business, Residential—We Do It All

Disaster or accidents can strike at your home or at your business. We offer custom solutions for any and all situations.

Our focus is to help you get back to doing what you do best—running your home or business.

Just Like New

Seeing a project all the way through is what we enjoy the most. We take pride in our work, and it shows in every project that comes our way.

We don’t stop until we are certain that you are satisfied with the work that we provided.

A Whole New World

Because of the COVID-19 pandemic, disease prevention is highly valued now more than ever. We know that, and because of that, we are offering cleaning services that go far beyond the traditional janitorial services.

We know that as a business you strive to provide a customized clean that you and your customers can feel confident in.

That’s what we’re here for.

As much as proactive planning can help, disasters happen. Regardless of why you need cleanup or disaster recovery, SERVPRO has the tools, technicians and training to get your situation under control. When you need help Talk to SERVPRO Gillette, Sheridan for the best service possible.

Facebook RSS Check Out These Common Places for Water Leaks in Your Home

9/9/2021 (Permalink)

bright blue rain splashing into a pool of water A water leak can turn into a big problem. Contact the SERVPRO of Gillette, Sheridan team if you are dealing with any water damage.

No one wants to come home from work and be confronted with water where it shouldn’t be! But water damage is a real possibility when water escapes from places that were made to contain it.

If we were all-knowing, we wouldn’t have to worry about water leaks. But we’re not—and because of that, it pays to know how water might enter your home. Here are a few common sources of water damage:

Commode flapper. A commode flapper is a small circular piece of rubber that seals the water in the tank until the level is pressed. This is commonly referred to as flushing. The flapper is in use every time the toilet is flushed, and over time, the gasket can decay and leak. Many times, you can hear an audible leak coming from the toilet if the flapper is leaking.

Washing machine. Washing machines have a supply line, internal tub and drain line. Of course, there are many other components in between those system, and they are all designed to keep water in the tub or down the drain. Over time, water may escape and leak some of these components.

Clogged gutters. Gutters can be one of the main culprits in water damage. Properly designed and installed gutters are critical to moving the water from the roof to the ground where it can drain away. Keeping them clear of obstructions is critically important as water that overflows the gutter will find the wrong place to go. Obstructed gutters can have water backing up into fascia and soffits, down walls, and possibly leaking through the foundation.

Storm damage to roof. Many times when thunderstorms pass through they can leave roof damage. Wind can also break tree branches that land on your roof, possibly causing a break in the material that protects your roof.

Sewer line penetration. Pipes with age can be vulnerable to root infestation. Especially the old clay pipes that aren’t in use any longer. Once a tree root finds a source of moisture, it thrives and may invade that spot with more roots.

Disposal seal leaks. The seals in a garbage disposal stay fairly secure. However, excessive plunging to remove a clog can damage these seals if too much pressure is applied during the plunging process.

It’s important to stay current on your home maintenance. When you observe a defect, get it fixed immediately instead of waiting. It’s better to be proactive with a repair than to be faced with a restoration project from a major water leak.

If a water leak erupts into a big problem at home, you’ve got the best team in the business on your side. Contact SERVPRO today so we can get started.

Be Weather-Aware During the Summer | SERVPRO® of Gillette, Sheridan

8/5/2021 (Permalink)

a large bright lighting strike in a dark stormy sky If storms cause damage to your home or business, SERVPRO of Gillette, Sheridan is ready to make things right again.

Awww, sweet summertime! Vacations, long days of swimming, outdoor fun—these are the things that people love about summer. What no one really dreams about during summer are the stormy and gloomy days.

But like it or not, summer months are wetter than most.

In South Dakota, we can see a significant increase in precipitation during our summer months. While the humidity isn’t too bad, the wet days almost triple during the warmer months.

Stay Aware

With stormy weather happening more often, it can be easy to become accustomed to it. But it’s important to remember that stormy weather can become severe and dangerous without much warning.

During storms, you have to be cautious and stay aware. You can do this by installing emergency and weather apps on your phone, watching the news and/or investing in a NOAA Weather radio.

Flooding is possible, and often times unpredictable, but if you think it’s a likely event, stay where you are and wait until the weather backs off. Storms can also cause high winds, which can rip through your outdoor items and cause damage to your home.

Dozens die every year from weather-related incidents, so staying ahead and being cautious will help.

When Lightning Roars, Stay Indoors

If lightning is present, it’s important to stay indoors at all times. And even if the lightning isn’t present, remember that if you hear thunder, lightning can strike up to 10 miles away from the thunder.

As much as we hate to admit it, our mothers were right—stay away from windows and avoid bathing or showering during a storm.

Stormy weather is inevitable, so keep an emergency kit prepared and readily available to save you time and possibly lives when a storm strikes.

Stay on high ground and never try to drive through flooded areas. It doesn’t take much water to carry your car away or knock you over if you try to wade through.

There are any number of dangers that can come into play in a thunderstorm, and it’s always best to be cautious and put things on hold until storms safely pass. If storms cause damage to your home or business, SERVPRO is on the line, ready to make things right again.

When storms do damage, we go to work to make things right. Contact SERVPRO of Gillette, Sheridan to start the restoration process.

7/9/2021 (Permalink)

a large yellow warning sign stating that there is stormy weather ahead Severe Storms Have a Costly Impact | SERVPRO® of Gillette, Sheridan

What can we say about the year 2020? So much happened, but what we want to focus on is the weather—it was a record-setting year for weather and climate disasters. Of all the years in history for which we have data, 2020 was the most financially destructive.

In the year 2020, we saw 22 official weather disasters, which are defined as events that cause at least a billion dollars in damages, plus other damaging storms that are not counted in this particular statistic. There were so many tropical storms and hurricanes in 2020 that the NWS ran out of letter from the alphabet and had to dip into the Greek alphabet to finish naming all of the storms.

Not Only Hurricanes

Yes, hurricanes bring about immense destruction and causes large amounts of monetary damage, but other types of severe weather are starting to play a major role as well. In fact, the most expensive disasters of 2020 in the contiguous United States were thunderstorms and tornadoes.

In 2020, there were 14 official weather disasters that were severe thunderstorms, and some that brought tornadoes as well. Thunderstorms are common, and they don’t discriminate on where or when they will hit. And as of lately, it’s becoming quite normal to see them with the fierceness that we are seeing now.

In August 2020, what seemed like a typical line of thunderstorms in eastern Nebraska exploded into a derecho, which is something like a tornado but with straight winds instead of swirling ones, and it impacted more than 10 million acres of corn fields. This is almost half the state’s corn crops—that’s over 11% of the entire country’s corn fields.

Our summers here in Rapid City prove to be quite active, severe weather-wise! In 2020, we had nine major events happen in a three-month time span. All of which began with severe thunderstorms and progressed to hail storms or tornadoes.

Is This Our New Normal?

In 2020, it was the 10th consecutive year with at least eight billion-dollar disasters. 2018 and 2019 combined saw a total of $136 billion in damages, and 2017 caused a total cost of over $300 billion, which was the highest total on record!

Thunderstorms are normal and common, but the intensity and frequency of these are starting to become regular. So as a home or business owner, it’s imperative to take whatever precautions are possible. in order to minimize the damage to your property.

You can’t control Mother Nature no matter how many precautions you take, but you can guarantee that you have got friends in the restoration industry whose goal is to recover your valued items and restore your property "Like it never even happened."

When storms do damage, we go to work to make things right. Contact SERVPRO today to see how we can help.

A Certified Clean With SERVPRO | SERVPRO® of Gillette,Sheridan

6/18/2021 (Permalink)

a SERVPRO employee placing a CSC sticker on building glass If you’re business has sanitation and cleaning needs, reach out to the SERVPRO of Gillette,Sheridan team.

Cities across the country are beginning to experience major turnarounds.. Hopes are high that “real life” or “normalcy” is here, and with that return to normal come some new expectations for businesses.

As more customers return to in-person shopping and other activities, they’re doing so with a new appreciation for how fragile our health can be. That means they’re looking for businesses that take their wellness and safety into consideration.

How can you meet those new customer expectations? Start with a certified clean.

The 3’s of Certified: SERVPRO Cleaned

The Certified: SERVPRO Cleaned program gives you and your customers peace of mind by taking worries over sanitation out of the equation.

Close your eyes and think about the time your business was the cleanest it’s ever been. It’s such a nice and serene feeling. Now take that up a notch—with Certified: SERVPRO Cleaned, we use advanced biohazard techniques and technologies that go beyond your traditional cleaning and janitorial services.

What makes Certified: SERVPRO Cleaned a better program than the others?

Take a look at the three C’s of a Certified: SERVPRO Cleaned:

1. Consult. Your business is unique, which means your cleaning will be made to fit your particular needs. We will meet with you to discuss the work you do, your workspace and the people who use your space regularly. Since SERVPRO of Rapid City is locally owned and operated, we know the ins and outs of our area and its businesses.

2. Clean. Now it’s time to get down to business. Our technicians show up on site with proprietary, hospital-grade cleaning solutions you won’t find anywhere else. This gives your building the clean of a lifetime while adhering (or exceeding) the CDC standards. A certified clean not only protects your space against COVID-19; it also provides protection against other common viruses and bacteria.

3. Certify. Once our trained technicians have completed the job, you get to proudly display the Certified: SERVPRO Cleaned shield in your business window. This shield provides consumers the security in knowing that you have gone to the greatest lengths to ensure the safety of everyone. You’ll also receive digital emblems to place on your website and on social media.

If you’re ready to get serious about sanitation and have your business Certified: SERVPRO Cleaned, get in touch today to get the best team in cleanup and restoration on your side.

Fire Safety During the Warmer Weather

6/7/2021 (Permalink)

flames and smoke from a bonfire Restoring fire and smoke damage is one of our specialties

Rainy, cold and dreary weather is finally gone, and the warmer months are here for a while! Thinking about warmer weather can be exciting, but it’s also a time to think about fire safety for your home or business.

Did you know that spring sees more daily fires on average than any other time of year? It’s true, but there are steps you can take to lower your risk.

Here are some common fire threats and ways to protect yourself:

The grill. Almost 9,000 fires a year are related to grilling accidents. They create the perfect combination of flames, heat, grease and gas, which can make things escalate quickly. Make sure you are taking care of the essentials to help prevent a fire. Verify that the grill is in good working condition, have it placed at least three feet away from everything and clean it before each use. Cleaning the grill before each use is critical because [almost 20% of grill fires are due to poor cleaning]. (https://hgi-fire.com/blog/spring-has-sprung-fires-safety-tips-for-the-warmer-months/).

Fire pits. Campfire accidents spike as soon as summer rolls around. Usually burns account for three out of four camping injuries in children younger than 16. So, never leave your children unattended near a fire pit. It’s also a good idea to keep a bucket of water or drag a water hose close to the pit. You should never add leaves or pine needles to the fire, and finally, put the fire out slowly to avoid scattering embers.

Chimneys and dryer vents. Warmer months are the perfect time to do your annual chimney inspection. Having your chimney inspected and cleaned helps avoid a potentially dangerous buildup of ashes. Another yearly maintenance service to consider is having your dryer vent pipe cleaned out. Lint, even if you clean the filter in the dryer every time, can build up quickly in the pipes.

At SERVPRO, we have technicians on hand 247! These technicians are ready and waiting, no matter the cause of fire, to help you have it cleaned up. 

What's The Difference Between Mold and Mildew

5/29/2021 (Permalink)

Mold damage may be a significant concern for many homeowners, but that concern can lead to paranoia and assumptions. Not every fungus is mold, and not every fungal problem requires professional remediation. Mildew is a common occurrence in homes, and it does share a similar appearance and development cycle to mold. However, it is not as difficult to eliminate, and it doesn’t require the efforts of mold remediation professionals. Therefore, to reduce the risk of calling in an expert for something that can be handled by a DIYer and a readily available chemical cleaner, it is beneficial to know the differences between mold and mildew.

1. Penetration and Spread

Mildew growth may be described as a surface issue because the fungus does not tend to penetrate deep into the surface. Additionally, this fungus is often isolated, meaning that it does not spread easily. Mold, however, penetrates deep into surfaces and by the time it is visible, it has likely colonized in other hidden areas. Also, mold spores spread easily and quickly, meaning that a home may have a colony in two separate areas.

2. Color and Texture

Mold damage is often fluffy and thick in an array of colors, such as black, green or yellow. Mildew is likely flat with a powdery or chalky appearance, and it usually shows up in either grays or whites.

3. Testing and Remediation

While mildew can be handled on your own, if you suspect you have a mold growth problem, then contact a mold remediation specialist in Your area as soon as possible. These professionals will come out and test your property to assess the damage and plan for removal.

Mildew and Mold damage may appear to be similar, but while they are both a fungal issue, they are significantly different in aggression, color and texture. A remediation specialist is likely your best option when it comes to mold assessment and removal.

Indicators of Basement Water Damage

5/25/2021 (Permalink)

a grey basement showing signs of water damage SERVPRO of Rapid City is a full restoration company. Our team of experts are on call and ready to help you determine the best course of action.

Many homeowners find their basements to be an enjoyable area of their homes. Whether it’s kept bare for something as simple as extra storage or finished and furnished for some extra living space, a basement can be a versatile utility area.

But the fact that basements are dug into and under the ground creates an inherent risk of water damage inside, and the risk is even greater once you consider that water leaks in other parts of your home often find their way into the basement.

There’s no guarantee that you will or won’t encounter a basement water emergency, but the risk is high enough that you should make yourself aware of the common ways to identify potential damage. Let’s look at a few below.

Top Signifiers of Water Damage in Your Basement

Unpleasant, musky odors. There’s a certain smell that many people associate with basements or underground areas, but it’s really an indicator of a wet area. Water that seeps in turns bacterial and toxic, making your area not only damp, but odoriferous. This smell will only arise when mold and mildew are present in the environment, and while you may not see any mold yet, the smell is a giveaway that it’s already growing.

Flaking paint on masonry or walls. Many homeowners paint their basements, whether they’re finished basements or cinder block areas, and some apply waterproof paint, trying to head off potentially problematic water leaks. But paint or no, waterproof or no, water will find its way through if there’s a leak. Cracks, bubbles and flakes in your paint are a telltale sign that water is coming through from somewhere.

Foundational cracks. Cracks in your foundation are not normal, even though houses do shift over time. Cracks can show up inside in the floor, the ceiling or in your walls as well, indicating that your house frame is applying uneven pressure, possibly caused by a cracked foundation. Hairline cracks are no cause for alarm, but they should be treated immediately if they get larger.

If you notice any of these signs in your basement, let us take a look. Our expert water restoration technicians can help you determine what is causing these issues and how to treat it properly. Contact us today to learn more.

Hidden Mold?

5/19/2021 (Permalink)

Mold can begin to form in your house if there is a leaky pipe, window condensation or recent flooding. These conditions along with a humidity level between 30% - 50% makes for the prefect atmosphere for mold to grow.

Some people have mold and they aren’t even aware. This person had a previous water damage that they didn’t know about and when Hurricane Irma hit and the water came into their home SERVPRO of East Louisville was there to help them repair the damage.  As They were pulling up the hardwood floor, we found Black Mold under the subfloor.    

The odor was so bad that other apartment owners were coming into the hallway to ask them what the smell was.  SERVPRO was able to remove the affected floor, dry and treat the floor to prevent mold from continuing to grow, as well as remove the terrible odor.  This is something that we all need to keep in mind because you never know what is growing in your home.

  We are bringing Duct Cleaning to their attention because mold can, and does, grow in your air ducts.  As winter approaches and you turn on your furnace, this makes a breeding ground for mold which can cause numerous health effects.

If you want to ensure a healthy home this Summer season, reach out to SERVPRO of Gillette, Sheridan at (307) 288-1559 about scheduling a Duct Cleaning for your home.

The Different Types of Mold That We Classify

5/13/2021 (Permalink)

Strawberries on a plate with mold growing on them all Mold is never any fun.

There are three different types of mold that can be found in homes. They are broken down into different classes based on their level of health effects.

  • Hazard Class A - Molds classified as Class A, such as Aspergillus, can be the most hazardous types. It is critical to remove this classification of mold from the home immediately in order to eliminate the dangers. 
  • Hazard Class B - This classification (which includes Penicillium) is less hazardous than Class A mold. This group can cause allergic reactions, especially with prolonged exposure.
  • Hazard Class C - The types of mold in this group (such as Chaetomium) are not known for causing health effects but it can cause structural damage if left untouched.

If mold is present in the home, then it is important to have it removed as soon as possible to eliminate possible risks and further damage. The professionals at SERVPRO of Gillette, Sheridan will be able to efficiently remove the mold infestation from the property. Give us a call @ 307-288-1559 ! 

How Do You Know If You Have Mold?

5/4/2021 (Permalink)

Mold can quickly grow with only a slight rise in humidity. Many homeowners find themselves struggling to combat the smells and odors mold produces on an ongoing basis. This will never win the battle against mold. The spores can remain dormant for extended periods of time; mold is a tough enemy to conquer. 


Another reason mold is so difficult to eliminate is because the spores are so tiny, they can become airborne, and then settle almost anywhere. They are carried by air currents, insects, and even on your pet's fur. In Wyoming, mold damage can take place in any home or office. The effects can range from discoloration of walls and ceilings, ruining of books and papers, (including important documents, items printed on low-acid paper, and photographs), and causing carpets and other textiles to smell musty. 

Understanding Mold is the First Step in Eliminating It 

Mold is not a virus or bacteria, but it is still a pathogen that can cause adverse health effects. This is because it can be breathed in, encounter your skin through different ways, such as wearing clothing that contains mold, or from sitting on upholstered furniture that is saturated with mold. Mold is not only what you can see visibly, but also the spores that are released into the air. This is what can cause the musty odor many people associate with mold growth. 

If any spores are left behind after cleaning, it is only a matter of time before it will begin to grow and spread through your home or business again. Not only must any excess humidity be removed, and things aired out, all possible areas that may contain spores need to be professionally cleaned. SERVPRO professionals are technicians and specialized cleaning crews who have had extensive training in the clean-up and elimination of mold and its spores. Having IICRC training and certification prepares us for heavy mold infestations that can ruin many of your belongings. 

SERVPRO is Here to Help

5/4/2021 (Permalink)

Some restoration companies advertise “mold removal” and may even guarantee to remove all mold. This is a fallacy because removing all mold from a house or business is impossible; microscopic mold spores exist almost everywhere, both indoors and outdoors. Here are the facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

So what is the difference between mold removal and remediation

4/28/2021 (Permalink)

Mold spore that are microscopic by character exist everywhere in the world. Removing all mold spores from in a business or home is impossible. Restoration companies that specialize in the science behind mold and mold growth. Mold remediation focuses on getting mold levels back to average, natural levels. Every mold event is different and needs a specialized solution

To understand how to get rid of mold we must understand what can cause mold spores to spread to alarming rates. When moisture forms it creates the perfect environment to rapidly reproduce mold spores. While some mold may smell musty and strong scent, it can also be a faint smell. Keeping your indoor humidity below 45% can help reduce the chance of mold growth.

Once SERVPRO is contacted we will come and asses the damage and setup our various containment prevention practices. Then we can begin filtering through the air with our HEPA vacuums and “Air Scrubbers,” so we are able to prevent the spread of more mold spores spreading. Depending on the level of mold damage items may need to be removed or thrown away or damaged building materials such as, drywall, subflooring, or carpet.

The Home Restoration Service You Choose Matters

4/20/2021 (Permalink)

insurance document, pen and blue book sitting on black tabletop Contact SERVPRO of Rapid City today. We work with you and your insurance company to get things back to normal quickly.

Let’s be honest. No homeowners like to think about needing the type of services we provide. But when they do, it’s because fire, flooding or accidents have severely damaged their homes.

The type of help homeowners need from us is called home restoration. And its goal is to get the home back to its original state. While sometimes a mop, bucket and elbow grease are enough, you need a team of experts to restore your home in other circumstances.

When that happens, it’s essential to understand the home restoration process—and why choosing the right team can be vital to you being happy with your results.

Damage Happens More Often Than You Think

According to the Insurance Information Institute, about one in 20 homeowners will need to file a home damage insurance claim every year. So that means if you have 40 friends and acquaintances, two of them will likely deal with home damage this year.

We also have some statistics about individual types of disasters and issues.

For example, about one out of every 350 American homeowners will deal with a fire damage claim each year, from causes ranging from storm and lightning damage to furnace fires.

When you think about the entire population of the United States, that statistic translates to millions of families. Some of these people will need to get help from a professional team. That’s when choosing a quality restoration company will make all the difference for you.

Training Makes a Difference

Our team members pride themselves on offering an excellent level of restoration services. It matters on several levels, including response time, availability and training. We take special pride in the level of training our technicians to receive.

Beyond the training offered by SERVPRO at a national level, our technicians earn valuable certifications through the Institute of Inspection, Cleaning, and Restoration Certification. This non-profit group provides various certifications to ensure restoration and cleaning technicians can use the latest proven techniques when restoring your home.

That means you can rest assured you’re in good hands.

If your home is damaged due to a fire or any other cause, you can always count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.

ICE DAMS

4/14/2021 (Permalink)

an ice dam on a house with explanation on what happened and why CALL SERVPRO TODAY!

When warm air melts snow unevenly on a roof and refreezes at the edge of the roof where it is still below zero, an ice dam forms. This dam prevents any further snowmelt from draining off the roof. Your gutters and roof can be seriously damaged by snow and ice. Snow and ice add to the weight, can cause a roof to collapse. Ice dams themselves are not necessarily a problem. It is the leaks that do the bulk of the damage. If you cannot detect signs of ice dam leakage, either in the soffits on the outside or in the attic or ceilings, you may not have to do anything. 1. Remove the ice dam by breaking it free in small chucks. Do NOT use an ax or other sharp tool! You’ll cut through the shingles. Instead, tap lightly with a blunt mallet. This is slow, dangerous work, so hire someone experienced at roofing. Even if you do it safely, the chunks of ice can take pieces of shingle with them. Then clear out gutters and downspouts. Again, this is ladder work and an easy way to damage either plastic or metal gutters and spouts. Melt troughs through the ice dam with calcium chloride ice Melter. Do NOT use rock salt! It will damage paint, metals, and plants beneath the eave and wherever the salty water drains. A good trough-maker is a tube of cloth (a leg from an old pair of panty hose works well). Fill it with calcium chloride, tie off the top, and lay it vertically across the ice dam. It will slowly melt its way down through the dam, clearing a path for the underlying water to flow free.

With the Winter storm warning keep an eye out for broken pipes

4/11/2021 (Permalink)

If the temperature drops below 20 degrees Fahrenheit, pipes are more likely to freeze. Water damage can be severe as a result of this. If pipes are not adequately insulated or if temperatures are extremely cold, pipes in crawl spaces and in exterior walls will freeze. Frozen pipe water damage can be easily and safely restored by SERVPRO Franchise Professionals. Harm to your roof and ice Dams are two other possible hazards to consider when the snow/ice melts. What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What Not To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines, or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging

Don’t Let Heavy Rains Damage Your Family Home

4/7/2021 (Permalink)

bright blue rain splashing into a pool of water If you need help dealing with any damage caused by water, contact SERVPRO of Rapid City today.

Here’s something you may not have heard: One out of every 50 American homeowners will have to file a water damage claim next year.

When asked how the water damage happens, homeowners cite various problems like severe floods and storms or problems in the home, like a burst pipe.

So if you have to file a claim for water damage this year, you’ll have a lot of company. Statistically, it’s like that someone you know will have to file a water damage claim this year, too. Depending on the size of your network, it might even be more than one person.

Preparing Your Property for Wet Weather

Basic home maintenance can help you stay safe from water damage. These projects will help you get moving in the right direction.

Learn how your yard drains. A yard that drains correctly protects your home. If you notice that your yard is draining toward your home, then you might want to get in touch with a landscaping expert to look for ways to protect your yard.

Plant helpful landscaping. Landscaping can help protect your home from water damage. Native plants, trees and bushes can be vital in protecting your home from water damage. Talk with landscaping experts in the area or visit a native plant sale for tips and ideas.

Consider sealing your roof. Sealing your roof can help protect your home from wind and water damage. In fact, experts estimate that almost 95% of water damage is caused by water seeping through gaps in your roof and shingles, which can be prevented with this step.

If you need help dealing with damage caused by water, fire or any other issue, we’re here to help you restore your home. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about us and how we can help you restore your home to its original state.

Back To School From Spring Break?

4/6/2021 (Permalink)

Since the average child spends 900–1,000 hours a year in the public school system, preventing sickness is virtually impossible. The cleanliness of the actual buildings where children spend so much time will help to reduce these figures. While school may be coming to an end kids can still leave behind unseen germs, SERVPRO of Gillette, Sheridan is also able to help with cleaning up unseen germs. When deep cleaning or graffiti removal, or air ducts are full call the professionals; air duct cleaning can help remove allergens in the air helping slow the spread. Using the right equipment and taking the time to teach each employee how to use the equipment properly makes a big difference. SERVPRO of Gillette, Sheridan can quickly and safely remove water damage, fire damage, or any cleaning needs. SERVPRO of Gillette, Sheridan professionals will answer your call right away 24/7.

Wyoming Business Owners Can Rely on Our Certified: SERVPRO Cleaned Process

3/27/2021 (Permalink)

Have you put a lot of work into making your small business in Wyoming a success? If you’re like most local business owners, the answer is a resounding “yes.”

And that’s to be expected. It’s also why we want to support you and the hard work you’re doing for our community.

Why do we place such a priority on businesses? The answer is simple. Our SERVPRO is locally owned and operated. We know how hard it takes to run a business, especially in Wyoming 

Building a business takes time and dedication. That dedication leads to long days and nights and time spent planning and looking for new ways to grow.

Having a plan in place for challenges—or at least being agile enough to deal with them as they arise—is important for business owners, too.

Even if you have a nuanced five-year plan, it’s impossible to take every possibility into account. The COVID-19 pandemic, for example, was completely unpredictable. As a business owner, you’ve probably spent a lot of time lately looking for new ways to reach and serve your customers.

Some local businesses have found new ways to serve customers through the internet. Others are opting to open up restaurants, stores and companies for in-person services.

Regardless of how you decided to move forward, you can get help and support for a safe re opening.

Make Safely Reopening Your Priority

You have access to a lot of resources. They include business loans and tips, advice and more from sources you can trust.

You’re probably also looking for ways to ensure that it’s safe for your employees and customers to do business face-to-face again. We can help you with that priority.

We’ll ensure your business location is “Certified: SERVPRO Cleaned.” Here’s how our cleaning process works:

First, our team will consult with you about your business’ needs. Then we’ll suggest an individualized cleaning plan.

Next, we’ll work to clean your space. We work with a high-level system to ensure you’re ready for customers. We use proprietary EPA-Approved Hospital-Grade cleaning solutions. Plus, we use cleaning and decontamination standards directly from the CDC.

The last step is when we certify your business. You can open again with confidence.

If you need cleaning assistance at your business, we’re here. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our cleaning services and how we can help you.

Increase Your Fire Safety

3/3/2021 (Permalink)

Considering that a fire might occur in your home can be scary, but it is an important thing to think about. Fires can cause severe damage to the home, but thankfully, putting proper fire safety measures in place can limit the likelihood of one occurring as well as the damages if it does.

There are many resources circulating online with fire safety materials, but it can often be a challenge to find everything in one place. That is why we have provided an overview of all the most important tips to keep in mind to increase your household fire safety.

Tips for Increasing Household Fire Safety Efforts

Frequently Check Smoke Detectors. Having smoke detectors installed in the house and making sure they are properly maintained is the top way to reduce the risk of fire-related injury and lessen the damage that occurs to the home. Test them every 30 days to be sure the batteries are still charged.

Have a Fire Escape Plan. Putting a plan in place for how your family will escape when a fire starts and rehearsing it regularly will help everyone know exactly how to keep themselves safe in a fire. Make sure each room has two exits and that you have a designated meeting place away from the home.

Know How to Operate a Fire Extinguisher. Purchasing a fire extinguisher and learning how it operates can make the difference between a disastrous house fire and a small incident of flames. Store it according to manufacturer’s directions in a place that is easily accessible to everyone.

Never Leave Flames Unattended. Small flames are everywhere—lit candles, cook tops and even fireplaces may seem harmless because of how frequently they are used. However, any flame has the potential to get out of hand, so they should never be left unattended under any circumstances.

Keep a Closed-Door Policy. Nighttime house fires are some of the most alarming because of their high fatality rates. The best thing to do to protect your family is making sure everyone sleeps with a shut door. This can slow the spread of smoke and flames exponentially, adding precious seconds on to everyone’s time allotted to escape.

If you’d like to learn more about protecting yourself from a house fire and how our restoration services can help you recover, get in touch today to learn more.

Different Types of Mold

2/25/2021 (Permalink)

There are three different classes of mold. Mold found in homes can be broken down into different classes based on their level of health effects.

  • Hazard Class A - Molds classified as Class A are the most hazardous types. These molds can directly affect health. It is critical to remove this classification of mold from the home immediately in order to eliminate the dangers. 
  • Hazard Class B - This classification is less hazardous than Class A molds, but can still affect people's health. This group can cause health effects.
  • Hazard Class C - The types of mold in this group are not known for causing health effects but it can cause structural damage if left untouched.

If mold is present in the home then it is important to have it removed as soon as possible to eliminate possible health effects and further damages. The professionals at SERVPRO of Rapid City will be able to efficiently remove the mold infestation from the property. Give us a call @ 307-228-1559! 

Property Managers!!!

2/24/2021 (Permalink)

At SERVPRO of Gillette, we work with a wide range of types of property managers.  The term property management is defined as:

The process of managing property that is leased to a tenant. This includes handling all day-to-day activities that are centered around this specified property. Properties may include residential, commercial and/or industrial real estate including single family dwellings, apartment complexes, hotel facilities, condominium units and shopping centers.  

We know that property management encompasses an exponentially large pool of possible remediation/maintenance scenarios. We have developed customized cleaning services to meet the needs of each type of the property management industry. We have undergone additional training targeted towards facing the mitigation challenges that a large or multi-tenant property may present. We are also in the business of operating a business, so most importantly we understand that downtime means revenue lost. We have the experience to get any job, no matter how large, done quickly and efficiently. We also offer a free service to help you prepare for the unexpected. Our Emergency Ready Profile can help save time and money should you experience damage. Call our offices at 605-388-3000 for more information or if you would like to put together an ERP please call our office to schedule a time.

What is Hiding in your Air Ducts

2/22/2021 (Permalink)

Duct cleaning generally refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans (drip pans), fan motor and fan housing, and the air handling unit housing.

If not properly installed, maintained and operated, these components may become contaminated with particles of dust, pollen or other debris. If moisture is present, the potential for microbiological growth (e.g., mold) is increased and spores from such growth may be released into the air of your commercial business. Some of these contaminants may cause allergic reactions or other symptoms in people if they are exposed to them.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on air duct cleaning, call us at SERVPRO of Gillette, Sheridan today, 307-228-1559!

Getting Rid Of Smoke Odor

2/19/2021 (Permalink)

Getting Rid of Cigarette Smoke Odor

It's obvious to a non-smoker when a home smells like cigarettes.  The smell of tobacco and/or cigarette smoke and tar is stubborn because it "sticks" to all surfaces as it spreads through the air. So, how do you get rid of the cigarette odor? 

The short answer is that it's very difficult.  ALL surfaces in the home need to be scrubbed and deodorized, including the: flooring, walls, furniture, appliances, knick-knacks, and clothing. Even the air in the home needs to be deodorized during the process.  It's not an easy task, but the experts at SERVPRO® of Rapid City have done it many times and are more than willing to help you.  We have several techniques and a qualified crew to help you, help your customer sell their property faster.  Give us a call today at 307-228-155 and help your customer start breathing easier about selling their home.

Is your kit ready?

2/19/2021 (Permalink)

The American Red Cross encourages that each household and car have a preparedness kit, but unfortunately only 51.5% of US homes reportedly have an emergency kit ready. Kits should include the following:

  • water
  • canned food
  • a can opener
  • flashlights
  • batteries
  • including enough food
  • water for each person in your household for 5 days

Start with a power outage kit, grab an old backpack or duffel and add in plenty of bottled water, battery-operated radio and clock, flashlight for each member of your household including extra batteries, non-electric can opener, list of emergency phone numbers including family and friends and a first aid kit.

SERVPRO of Gillette, Sheridan specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We can handle any size disaster!

Common Home Water Damage Culprits

2/18/2021 (Permalink)

a fridge icemaker that is making ice and overfilling Our team is always ready to help you after busted pipes or other water related issues.

If you think most water damage is caused by storms, think again. While severe weather and floods do damage millions of homes every year, insurance claims from pipes, water heaters and appliance failures outpace those caused by natural disasters.

How do we know? Companies like iProperty Management and home insurers research common claims. And they’ve found that water damage that’s not related to severe weather is the second most common claim homeowners file.

Water damage claims caused by issues in the home account for billions of dollars in damage every year. An estimate from 2017 found that insurance companies paid out $13 billion in water damage claims. And some of the property damaged can’t be valued at all—things like wedding photos, baby books and heirlooms that money can’t replace.

Tips for Protecting Your Home

Sometimes accidents happen, and careful people can still suffer water damage from an appliance malfunctioning or a pipe bursting. But you can lower your risk by taking part in preventive home maintenance.

Busted pipes are one of the biggest culprits for flooding inside a home. The good news is that most plumbing has a long lifespan. (Galvanized steel pipes can last up to 70 years.) But even if you’re in a new home with new plumbing, watch your water bill. Spikes in your bill can indicate there’s a leak somewhere in your home.

Water heaters can last for 10 to 20 years—and cause a lot of damage if they bust. Do you know how old your water heater is? Or how frequently it needs to be replaced? If not, it’s easy to find out by taking a look at the label on the unit.

Your kitchen appliances are staples you use every day. But they do cause water damage—especially dishwashers and refrigerator ice makers. You can watch for early signs of leaks by checking out your refrigerator’s water supply line when you clean behind it. Also, inspect your dishwasher occasionally to look for signs of water leakage.

What happens if you can’t catch the leak?

Even the most diligent homeowners can sometimes miss a leak. Accidents happen. And when they do, it’s important to have your home professionally cleaned to protect you and your loved ones from mold and other issues that can arise after a water leak. That’s where our team of experts can help you.

Our team is always ready to help you after busted pipes, water heater leaks or appliance malfunctions damage your home. We’re here to talk with you 247 if you need to learn more about our water restoration process.

Are you ready for a storm?

2/17/2021 (Permalink)

No one knows in advance when severe weather will strike their neighborhood and possibly damage their home. But there are things you can do right now that will help ensure your home is prepared if the unexpected happens.

The National Weather Service can help you with more than checking the weather for the upcoming weekend. They also offer advice about how to get your home ready.

Trim tree limbs and remove dead branches and bushes. Tree limbs and dead trees can pose a threat to your home during high winds. Moving them away from your home can help spare your windows, roof, and siding.

Keep your gutters free of debris. This keeps your roof (and the rest of your home) safe from water damage during heavy rains. Over time, clogged gutters can cause damage to your home that isn’t related to a single storm, so it’s important to clean them out regularly.

Securing loose items. If you have time, this can help save both these items and your home from damage. These include items like patio furniture and grills.

Shut your doors and windows. This will protect the interior of your home against water damage. Remember, even a cracked window can let water into your home.

Getting Your Family Ready

You can learn more about how to put together a family emergency plan and what weather threats are common in your area by visiting Ready.gov.

While you’re there, you can download their app to your smartphone. This app is a great resource when you’re at home or traveling. It sends real-time alerts about severe weather near you to your phone, no matter where you are.

Cleaning Up Storm Damage

Hopefully, your family will never be hit by a storm. But if you are, expert cleaning can help get your family’s home back in order quickly. Plus, if there’s water damage, it can help protect you against mold later. We are prepared for disaster recovery. 

Are you ready for Disaster

2/16/2021 (Permalink)

When a disaster strikes, it is imperative to respond quickly in order to prevent further damages and complications. Fires, mold infestations and floods from broken pipes, overflows or heavy storms – all such disasters must be dealt with in a timely manner. If not handled immediately you could experience on or more of these issues:

  • If water-damaged structures and contents are not dried out quickly and correctly, potential health risks can develop. Mold can begin to grow within the first 24 to 48 hours after the disaster.
  • Excessive water can cause: rusting in metals, corrosion in electronic components, cracking, splitting or warping of furniture items, color bleeding or transfer in fabrics, furniture stains and secondary damage to upholstery, drapery, clothing, wallpaper, photos and papers.
  • Fire or smoke damaged properties can also experience irreversible damage, regardless of the size of the fire. Soot residue is highly acidic and can pit or corrode the metal in doorknobs, plumbing fixtures, light fixtures, etc. It can also etch glass in windows, mirrors and cabinets, causing them to look soiled and cloudy. Moreover, plastics, appliances, fabrics and vinyl windows can become discolored.
  • The safety and security of the home can be compromised. Windows and doors may become weak and function improperly, wet materials may collapse and electrical installations and components can be a health hazard when they come in contact with water. Slips and falls are also potential dangers.

If you’re not sure how to act after experiencing water, fire or mold problems in your home or business, for disaster recovery contact SERVPRO of Gillette, Sheridan at 307-228-1559. We have a team of restoration professionals ready 24/7/365 to help you.

Tips to Keep Your Home safe from Fire This Winter.

2/15/2021 (Permalink)

Are you ready for the ending of winter? Most people are excited for the beginning of spring time, the plants start growing back, and all the animals start waking up. but that doesn't mean you are at any less of a risk for fire damage. 

But did you know that fall and winter carry the highest risk for house fires to start? According to the American Red Cross, statistically most house fires happen in the fall and winter months.

Luckily there are steps you can take to lower your risk of a fire starting in your home. The first one is actually very simple. Just check the batteries in your home’s smoke detectors.

Working smoke detectors help keep your home and family safe. Experts recommend having a smoke detector in every bedroom.

If you have issues remembering when you need to change your smoke detector batteries, a good rule of thumb is to switch them every spring and fall when you change your clocks.

Don’t Forget Basic Fire Safety

Do you enjoy a big, happy bonfire with family and friends? If you do, you aren’t alone.

Bonfires are one of the most popular American fall activities. (And they’re a great way to make s’mores.) But if they aren’t properly attended, they can turn a fun night out into an accident waiting to happen.

Supervising a bonfire safely really comes down to keeping an eye on the fire. Don’t leave a fire burning by itself in your yard. If you’re done for the night, be sure to put out your bonfire so it doesn’t cause any unintended damage.

If there’s a fireplace in your home, then using it becomes more tempting on chilly winter nights. Before you light your first fire this fall, have a professional check out your chimney and fireplace to be sure it’s safe.

You don’t want to light a fire in a fireplace when the chimney is clogged or damaged. Having them check the condition of your home’s other heating units (like your furnace) can also help prevent fires caused by maintenance problems.

We’re Here if You Need Us!

If an accident happens at your home this winter and you need help restoring fire or smoke damage, you don’t have to look far.

Our team is always ready to help you if a fire damages your home. Local experts can guide you through the fire restoration process and help get your home back in top shape. 

If you have any other questions you can call us at (307)228-1559 were ready 24/7!

Stop Water Damage this Winter

2/13/2021 (Permalink)

Homes can suffer water damage at any time during the year. But it’s important to keep in mind that seasonal dangers are unique—especially in places with harsh winters like we have near Gillette and Sheridan.

In general, water damage claims are among the most common ones insurance companies see during the year. Insurance experts estimate that roughly one in every 50 American homeowners files a water damage claim each year.

These can vary in severity, from major flood or storm damage to repairing a busted pipe. In fact, you likely know someone who filed a water damage claim this year.

The Best Steps to Keep Your Home Safe

Taking care of your home and doing regular maintenance is your best protection against routine water damage.

What do you need to watch out for this winter? Experts have some advice about places to look when you’re getting your home ready to weather winter’s unique home maintenance needs:

Get a good look at your foundation. Being sure your home’s foundation doesn’t have any cracks is one of the first things you should do to prepare for winter. Water damage in basements is a common reason homeowners need remediation services. Additionally, water seeping into cracks during the winter and freezing can cause cracks to widen. That happens because water expands when it freezes.

Get your gutters clean before it starts snowing. In general, it’s a good idea to clean your home’s gutters a couple of times each year. Keeping them free of debris and flowing can help stop water from pooling or flowing in ways that can damage your home. Also, clean gutters are less likely to be filled with damaging ice.

Protect your pipes. Did you know frozen pipes are the most common reason homeowners file water damage claims in the winter? You don’t have to be one of them. If the forecast calls for a winter storm or an unseasonably frigid night, leave the faucets in your home dripping. (It doesn’t have to be much—just enough to keep water flowing.) You’re much less likely to find busted, frozen pipes if you take this step.

Find spots that need to be sealed. Like checking the foundation, this step is important because water expands when it freezes. Shingles, window panes and siding that aren’t secure can allow water into your home. And that water can freeze, expand and damage your home.

If you find yourself in  need of a water removal or water loss, call us today and see what we can do for you 

Certified and Ready to Serve

2/9/2021 (Permalink)

SERVPRO of Gillette, Sheridan is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

If you would like to schedule service for your home or business, please call today! 

Minutes Matter When You Need to Restore Your Home

2/4/2021 (Permalink)

We’ve been serving in Gillette, Rapid City and the surrounding communities long enough to know that every home we serve and restore is unique. The families that we help are all dealing with the emotional and personal issues surrounding their damaged homes in their own way.

We also know that each claim is unique in both the causes and the type of damage they represented. In some cases, every home in a given neighborhood can be damaged by severe weather issues, like wind, hail and rain. In other cases, accidents and appliance malfunctions damage individual homes.

So, we definitely understand that every claim is very different. But we also know that most of them have something in common. It might not even be what you expect. It’s timing.

The sooner the restoration process begins, the easier it is to repair and restore the damage. Minutes make a difference when you’re dealing with water damage. Why?

Because water can begin to soak into and warp wood within a few hours or days. Signs of mold and mildew can start to show just as quickly.

Don’t Wait to Call Your SERVPRO Team

Because we know that damage can move quickly, we also understand how important it is to get the restoration process started quickly. That’s why we offer 247 service during emergencies. You can call us at any time when you need our help, and we’ll be here to assist you.

There are other good reasons to choose SERVPRO, too. Here’s what makes us different.

The technicians on our team are highly trained experts. We work with technicians who are highly trained and have the appropriate certifications. That means when a team comes to your home, you can trust that the people you’ll work with are bringing the latest knowledge and understanding of water damage to the job.

Our teams have the latest technology. We’re part of a trusted, national company. That means our technicians can use powerful, effective technology to make a personalized plan for your family.

We are a local business. While we are affiliated with the nationally known and respected SERVPRO brand, we’re also owned and operated by residents. Our teams care about the community and want to help our friends and neighbors recover after a disaster.

If your home is damaged due to fire, water or any other cause, you can always count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.

Have you sustained property damage and feeling overwhelmed? We are here to help!

2/3/2021 (Permalink)

The longer water is allowed to sit in your home, the more damage it does.

When it comes to water damage, even minutes can make a big difference. Over longer periods, that damage can go from minor repairs and remediation work to a major issue that can result in damage that costs thousands of dollars to fix.

If you’re impacted by water damage, it’s important to choose a team to help you that’s available at any time—when you need them most. The good news is that the SERVPRO® team is available 247 if you have a water damage emergency.

We’re ready to help you start the process of restoring your home whenever you need us. All you have to do is call, and our team will answer. Rapid City’s SERVPRO is local. That means we have people in the community who are ready to help friends, neighbors and community members 247.

Our team members work with you to create a personalized water damage restoration plan. They use the latest techniques and equipment to aid in the drying and restoration process.

If you combine their expertise with starting to repair the damage as soon as possible, you can save time, money and valuable (or in many cases irreplaceable) family heirlooms. Plus, less expensive repairs and approaching the situation from the place of restoring damaged property—not replacing it—can result in long-term savings on your homeowner’s insurance premiums.

Why You Shouldn’t Wait

Water can move fast. When you have water damage, it can permeate the surfaces in your home within minutes—and start doing damage that fast, too.

This timeline explains how water can quickly start damaging your home:

In a few minutes

Water soaks into important papers, hardwoods and carpets. Water causes your wood furniture to start to bleed. Water begins to permeate the drywall.

Within 24 hours

Drywall begins to swell and break down. Metal furnishings tarnish. A musty smell is noticeable.

Within 1 week

Wood, doors and windows start swelling and cracking. Paint blisters. Metal starts to rust. Mold and mildew begin to grow and spread.

After 1 week

Structural warping and safety issues like mold and mildew grow if they aren’t treated.

Our team is always ready to help if water damages your home. We’re here to talk with you 247 if you need to learn more about our water restoration process.

Introducing the ESPORTA Wash System

2/1/2021 (Permalink)

SERVPRO of Gillette, Sheridan is excited about our recent equipment addition; the Esporta® Wash System!

So much more than a washing machine, the Esporta® Wash System can restore items that have been severely damaged by water, smoke, soot, mold, or bio-waste. Not only can it restore them to usable quality, but it can remove up to 99% of contaminants (that's equal to food grade quality).

Here's why it's important for you to know WHERE & HOW your content is being cleaned & restored.

  • Your content will be cleaned by the latest technology - not harsh dry cleaning methods or out of date equipment & methods. The computer determines what is needed based on content.
  • The Esporta will hold up to at least 6 standard loads of laundry, with room to spare.
  • Your content will be inventoried and cataloged for more expedited claim process. 
  • Your content is stored in a safe, controlled environment.
  • You will have emergency laundry cleaned and returned quickly.

What is the Esporta capable of cleaning:

  • Bacteria
  • Viruses
  • Sewage
  • Soot
  • Grime
  • Mold
  • Bio-waste
  • Mildew

What can we restore with this technology?

  • Household goods (comforters, plush toys)
  • Laundry items (clothing, uniforms)
  • Leather items (shoes, bags)
  • Special goods
  • Sports Equipment & Sporting Goods - Hockey, Football, Lacrosse (pads, helmets, gloves, etc...), tents, sleeping bags, and much more. 
  • Horse saddles
  • Personal Protective Equipment (PPE)

Is this system gentle enough to handle soft contents while still achieving 99% cleanliness?

The Esporta® Wash System utilizes a unique cleaning process in which it holds objects stationary and passes them through the water and specialized cleaning agents. This ensures that items do not receive significant wear as they go through the restoration process.

Sound interesting?

SERVPRO is always looking to restore your property rather than replace it, and the Esporta® System is an incredible way to do that. This machine is located in our Rapid City office, and items can either be dropped off at this location, or you can have us pick them up.

Call us at (307) 228-1559 for more information and try out the Esporta® Wash System today!

Misconceptions about Mitigation and Restoration

2/1/2021 (Permalink)

Over the years, there has been an abundance of misconceptions and non-truths involving property damage and restoration procedures. Professional restoration companies are trained to see beyond the misconceptions and misinformation that often complicate a claim. If someone doesn’t act quickly enough or doesn’t take the right actions due to these misconceptions, they can end up with even more damage to deal with, that could have easily been avoided.

A SERVPRO of Gillette, Sheridan professional restoration technician will prioritize mitigation over restoration ensuring damage costs do not escalate. Mitigation is extremely time-critical, as it stops further damage and reduces additional loss. It usually needs to be performed within 24 hours or less. Any delay will further complicate or devalue the mitigation effort.

Restoration, on the other hand, puts the damaged items back to a preloss condition. It is less time-critical, but still important and should be done as quickly as possible.

Misconception #1: Replacing is less expensive than salvaging.

Cleaning is a mitigation process that has excellent results and is cost-effective - especially when compared to the cost of replacement. For instance, when smoke is not properly cleaned from delicate fabrics and surfaces, secondary damage can occur. Replacement is usually the only option. Hundreds of dollars of cleaning can become thousands of dollars of replacement due to delayed action. Today’s restoration professionals are able to effectively clean and remove contaminates, saving expensive replacement costs.

Misconception #2: If you get your carpets cleaned, they get dirty faster.

Techniques, equipment, and materials used in the past to clean carpets were inferior to those used by today’s professionals. In the past, inefficient carpet shampooing left a soap residue that attracted soil more rapidly than prior to cleaning. Restoration professionals now use a cleaning process that both flushes and rinses carpets, and prevents that from happening.

Misconception #3: Once the carpet is dry, that noisy equipment needs to be removed.

The greatest failure in restoring water-damaged structures is to remove the drying equipment before the drying is complete. Using the carpet or padding to determine dryness is a poor misrepresentation of whether the structure is dry or not (and one that is not easily defended if litigation follows). Carpet and padding dry quicker than other structural materials and are not an accurate gauge. The danger with ineffective drying is that it can turn a small loss from water damage into a multi-thousand dollar mold claim. SERVPRO of Gillette, Sheridan professionals use measuring equipment to determine if moisture content has been returned to normal standards. Meters and sensors are used to document and record the data that justifies the use of the equipment and the best time to remove it. That is extremely important to accomplish the end result - a totally dry structure.

Misconception #4: Once a structure has been damaged by fire, it will always smell like smoke. So why rush to clean it up?

Stories arise about smoke damage restoration efforts that have failed - usually because odor remains. Smoke odor and residue are the products of incomplete combustion. They are acidic and are far more damaging than ordinary dirt or dust. Prompt cleaning actions can reduce losses if this acid is removed or neutralized. Odor removal is more complicated than turning on one machine and hoping to achieve satisfactory results. Restoration for smoke odor has to be thorough. All contaminated areas need to be cleaned, deodorized, and sealed where applicable. It is important that all odor molecules are neutralized, either airborne or absorbed.

SERVPRO of Gillette, Sheridan professionals are the best assurance when it comes to mitigation and restoration. Due to their continuous technical training, they do not repeat the erroneous theories and mistakes of the past. Using the latest equipment and techniques, they make sure that the job is done correctly and completely - the first time.  SERVPRO of Gillette, Sheridan restoration services are available 24/7, 365 days per year; they include water and flood damage cleanup, mold remediation, odor control, reconstruction services, trauma cleanup, and fire and smoke damage cleanup.  Don’t wait another moment if your home has been devastated; call us today at 307-228-1559.

What is Hiding in your Air Ducts

2/1/2021 (Permalink)

Duct cleaning generally refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans (drip pans), fan motor and fan housing, and the air handling unit housing.

If not properly installed, maintained and operated, these components may become contaminated with particles of dust, pollen or other debris. If moisture is present, the potential for microbiological growth (e.g., mold) is increased and spores from such growth may be released into the air of your commercial business. 

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on air duct cleaning, call us at SERVPRO of Gillette, Sheridan today, 307-228-1559

Certified: SERVPRO Cleaned – a defensive cleaning program

1/29/2021 (Permalink)

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.

Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 

Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Faster to Your Water Damage Event

1/29/2021 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Gillette, Sheridan provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Gillette, Sheridan arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service?

Call Us 24/7 - (307) 228-1559

Water Damage Timeline

Within Minutes

Water quickly spreads throughout your property, saturating everything in its path.

Water is absorbed into walls, floors, upholstery, and belongings.

Furniture finishes may bleed, causing permanent staining on carpets.

Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

Drywall begins to swell and break down.

Metal surfaces begin to tarnish.

Furniture begins to swell and crack.

Dyes and inks from cloth and paper goods spread and stain.

A musty odor appears.

48 Hours to 1 Week:

Mold and mildew may grow and spread.

Doors, windows, and studs swell and warp.

Metal begins to rust and corrode.

Furniture warps and shows signs of mold.

Paint begins to blister.

Wood flooring swells and warps.

Serious biohazard contamination is possible.

More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Gillette, Sheridan

SERVPRO of Gillette, Sheridan  specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you have fire damage due to a heating malfunction or other issue, count on SERVPRO of Gillette, Sheridan to fully restore your home.

1/27/2021 (Permalink)

If you’re a homeowner here in Rapid City, there’s a team of local experts who can help you and your family if your home suffers fire damage. We’re prepared to work with you to remediate and repair in the aftermath of a fire.

Millions of house fires happen every year in the United States—something many homeowners will deal with over the next year. And that number likely includes members of the community here.

Why Winter Is a Riskier Season

Fires happen more often during the colder winter months—especially in places like South Dakota, where residents may need to use furnaces, space heaters and more to heat their homes.

Christmas tree accidents cause numerous fires every year.

Space heaters without automatic shutoff functions can topple over. Malfunctioning furnaces and mishaps with appliances happen sometimes.

How SERVPRO Is Different

Want to know why so many families trust us in the country? Here’s how we’re different:

We have a restoration-first mentality. Our team helps families recover from a fire in a way that’s both logical and economical. Experts are there at every step. We’ll help you save money on repairs and insurance premiums.

We can help with all the restoration issues you’ll face. House fires can damage upholstery, walls and more. Issues resulting from water and smoke are common problems, too. We have the tools and resources to remediate these issues. We’ll make the damage like it never happened.

We’re here at any time. Beginning the restoration process quickly is an important step in getting your home back to its original state. When it’s an emergency, we’re available 247. We make sure our team is here when it matters most.

We are locally owned. SERVPRO locations are everywhere—all across the United States. This location is locally owned. It’s staffed by team members who live in Gillette or Sheridan area. But since we are a SERVPRO location, we can use the resources, equipment and training you would find at a leading-edge company. We use them here in our community.

If you have fire damage in your home due to a kitchen, heating or other fire, you can count on us for restoration assistance. Our team is always ready to meet your needs and help you restore your home. Contact us at any time to learn more about our restoration services.

Water Damage Can Affect Anyone

1/25/2021 (Permalink)

Water damage in a basement can cost homeowners thousands of dollars to fix. When water gets into a structure and it is dried incorrectly, rot, mold and mildew can form causing health effects. Trained and certified to the highest standards in the industry, our professional production team responds immediately - 24 hours a day, 7 days a week - to mitigate loss and meet every challenge with professionalism, reliability, compassion, and respect. Our technicians identify the full extent of moisture damage, both obvious and unseen, by using sensors such as moisture detectors and state of the science technology.  Meanwhile, we help homeowners overcome their feeling of helplessness by explaining the process in a way that they can understand what is happening, what to expect, and what they can do. SERVPRO of Gillette, Sheridan's commitment to customer excellence includes insurance professionals, which means that insurance agents and claims adjusters can expect effective, ongoing communication and reporting. We understand insurance industry requirements. Our professional production team will provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours. Call SERVPRO of Gillette, Sheridan and get quality water damage restoration services, fire and smoke damage restoration, mold and mildew removal and if your home, business or insurance customer needs one of our large selection of biohazard removal services, we are ready, trained and equipped to provide you with any clean up, mitigation and restoration service.  Call us today at 307-228-1559!

Emergency Ready Profile

1/22/2021 (Permalink)

The SERVPRO Emergency Ready Profile (ERP) will help ensure you and your business are "Ready for whatever happens."

In the event of an emergency, the SERVPRO Emergency READY Profile, can help minimize business interruption by having an immediate plan of action in place for your commercial facility. The ERP is a comprehensive document containing critical information about your business, including: Emergency Contact Information, Shut-off Valve Locations and Priority Areas. The ERP is also accessible online using your computer or tablet; download SERVPRO's free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP also establishes SERVPRO of Rapid City as your preferred SERVPRO franchise in the event of a disaster. Having a plan in place helps minimize the amount of time your business is inactive following a disaster.

The ERP is a no-cost assessment that requires little time and can save you a lot of time and money in the future.

Call SERVPRO of Gillette, Sheridan at 307-228-1559 to inquire about your ERP today!

Sometimes you Have to Call the Experts

Most water damage in the home is in the bathroom or the kitchen. Usually, leaks and spills require mopping up and potentially replacing the wall in front of the pipe that leaked. However, there are times that the leak went unnoticed or occurred in an area of the house, such as the basement, where you may not visit regularly. In these cases, you may need to use different methods to restore your home to preloss condition. 

Dealing with this type of considerable spill water damage requires specialized extraction techniques and equipment. In the winter months, a massive spill requires even more care due to freezing temperatures requiring the house to remain heated so that the water does not freeze within the home or in the pipes. 

Depending on the amount of water and the location of the spill, SERVPRO technicians may need various types of extraction equipment. 

Portable Extractors

Portable extractors like light wants are used for smaller amounts of water extraction or for hard to reach places after technicians complete the heavy-duty extraction, using them in conjunction with truck-mounted extractors and submersible pumps. 

Truck Mounted Extractors

Truck-mounted extractors use powerful vacuums to suck out the water, working off the work truck's fuel, requiring no on-site power. For standing water in a basement, this type of extractor is ideal if there is access through a basement door or window as the hose length can be an issue. Truck mount waste tanks hold between 70 and 100 gallons. 

Pumps

Electric submersible pumps and high-pressure pumps are the two pumps most likely used when a basement has more than two inches of standing water. Electrical submersible pumps commonly referred to as sub pumps are the most typical; however, if the basement requires a high amount of lift, the high-pressure pump may be a better option since it gives a stronger discharge. Both pumps do not handle solids well but can move 1000 to 6000 gallons of water per minute. 

Regardless of the type of extraction equipment used, SERVPRO water restoration technicians safely dispose of wastewater according to local and state ordinances. 

For 24/7 assistance, contact SERVPRO at 307-228-1559. We are Faster to Any Size Disaster.

Commercial Water Losses are no Problem for SERVPRO

1/21/2021 (Permalink)

Broken Pipe, Water Damage Getting Spinkler Syslems Winterized can Cause Pressure Breaks.

SERVPRO received a call for a commercial water loss for a hotel in keystone their pipes had broken! Once SERVPRO was dispatched to the site they began to extract the water. After the water was removed the team then set out our drying equipment. As it was getting closer to drying out fully we noticed a residue left on the walls and ceiling. Using our SERVPRO methods we were able to get rid of the residue. This job took a total  of five larger air movers, four team members, and a few days to get the job all done. Our water team has done a great job restoring this beautiful hotel back to normal. The owners were so thankful we were able to respond so quick and get everything done so quickly. While not every job is a huge disaster SERVPRO can always have you back to your original plans. Give Us a call at (307) 228-1559 and see what we can do for you or your business. 

We're Using the Best Equipment for Any Job

1/13/2021 (Permalink)

When we are called to a flooded space, it is essential to be able to rapidly determine the extent of water damage in the home or business.

Getting your home or business dry is imperative in the aftermath of water damage. With excess moisture mold and mildew can develop and bacteria can multiply. That’s why SERVPRO of Rapid City uses moisture meters during and after completion of water remediation work to ensure that structures are properly dried.

Moisture meters can reach areas that may be overlooked or not considered as being affected by moisture. These include areas such as basement walls, spaces between layers of drywall, concrete subfloors, and beneath carpet and tile. Identifying potential damage to these lesser-suspected areas can save thousands of dollars in reconstruction later.

SERVPRO of Gillette, Sheridan provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Planning for an emergency in your business

1/13/2021 (Permalink)

Business owners are no stranger to the importance of planning ahead, but many of them do not prioritize disaster planning for their business.

Unprepared businesses that are hit by a disaster are frequently devastated, even being rendered unable to reopen. By evaluating your current preparedness levels and determining where you can improve, you can ensure this does not happen to you.

Understanding the three main categories of disaster preparedness is much simpler than planning for each scenario, allowing you to quickly identify strengths and weaknesses and make changes accordingly. Here are the top three categories for disaster preparedness:

Your Commercial Insurance Coverage

While it is logical to assume that a commercial business policy will cover any damages sustained from a natural disaster, many business owners are dismayed to find that is far from the case. Most commercial insurance policies exclude common specifics such as flood damage, and do not provide coverage for the loss of revenue that business owners sustain. Talk to your insurance agent to determine exactly what is and is not in your policy in advance.

Your Emergency Plan and Supply Kit

When the alert is sent out about a natural disaster, or if an emergency like a fire occurs, there will often only be minutes to react. Having an evacuation plan is vital to keep both you and your employees safe in this scenario. It is also wise to plan for a situation in which you will have to await help and stay on-site during an emergency such as a power outage. Stock an office emergency supply bag with enough food, water and medical supplies to cover anyone who may be present.

Your Plan for Restoration and Recovery

Reopening as quickly as possible following a disaster is the top way to minimize the impact that the damages have on the future of your business. By researching and deciding on a restoration company in advance of the disaster, you can make the call as soon as your business is safe to reenter in order to have restoration started right away. In the aftermath, the Small Business Administration offers disaster loans to assist business owners at a lowered interest rate, as well.

If your business has been impacted by a disaster, you can contact us 247 for guidance on how to begin the commercial restoration process

Commercial Cleaning Services

1/13/2021 (Permalink)

Whether you are building a new commercial structure from the ground up, or simply taking on a long overdue renovation project, it is a big job!  The entire construction process can be lengthy, stressful, and messy!  After the job is complete you may be left with an even bigger mess to cleanup before you get your business up and running.  Let SERVPRO of Gillette, Sheridan take care of that headache for you.  Our full line of specialized cleaning services includes post-construction cleaning.  You would not hire a car mechanic to repair an airplane, so why hire a maid service to tackle the big stuff?  You need a specialist with the staff, equipment, and techniques to handle a large job.  Our highly trained team members will clean every inch of your newly finished project and make it shine for your opening day.  As part of a national franchise system with over 40 years in the cleaning industry, SERVPRO of Gillette, Sheridan knows how to deliver on our promise of outstanding results.  Call us today at 307-228-1559 for more information!

Why Choose SERVPRO?

1/13/2021 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. If your home or business needs deep cleaning services, call the experts today – SERVPRO of Gillette, Sheridan. 307-228-1559!

  • Call Today for a Proactive Cleaning
  • Specialized Products

SERVPRO of Gillette, Sheridan can help with fire damage.

1/11/2021 (Permalink)

When a fire happens in your home or place of business, it's not always a total loss, but the mess that is left behind from the smoke/soot and putting out of the fire itself can make it seem like a total loss! Smoke gets into everything in your home/business and the odor that is left behind is awful. 

Smoke affects various materials in different ways. The temperature and type of fire can cause different forms of smoke that will damage your home in different ways. Smoke is actually made of small particles of the fire itself and is a toxic hot speck that damages the surfaces as it lands on it.

Not all fires are big fires, and not all smoke damage is caused by a direct fire. In fact, it's the fires that we don't think that much about, like smoke from a fire outside that sneaks into your home. This type of smoke damage can go unnoticed for a long time, all the while damaging the surface that it's on as well as leaving behind a lingering odor.

You may find yourself wanting to brave the mess yourself, BUT it's not always the safest for you to do on your own. If you have suffered a fire, chances are that the conditions are unsafe. The structure may be falling apart and the smoke damage combined with the water is very slippery.

Odds are that if a fire has occurred, there will be a need to secure the area and clean up the debris before a decision can be rendered on its safety.

Thankfully, SERVPRO of Gillette, Sheridan can help with this. We have the equipment and experience to secure your home and cherished items, while getting it ready for restoration.

Every fire presents its own set of circumstances. A good process that is followed is:

  • Emergency Contact (When you first call us).
  • Inspection and Fire Damage Assessment.
  • Immediate Board-Up and Roof Tarp Service (if needed)
  • Water Removal and Drying (if water damage is present)
  • Removal of Smoke and Soot from All Surfaces.
  • Cleaning and Repair
  • Restoration

Odor elimination is a big part of the restoration process as well. SERVPRO technicians are IICRC certified in odor removal.

Some odor removal basics are as follows

  • Remove the source of the odor, i.e. burnt wood and building materials safely
  • Cleanup begins and the deodorization begins. Smoke and soot residues can deposit on and even penetrate the various surfaces such as walls and ceilings. SERVPRO technicians clean
    different surfaces depending on the type of surface and residue deposited on it.
  • Sealing if needed. Generally, sealing is not needed. But if the damage is extensive and the removal of the source is too expensive or impractical, it is the recommended option.

If you believe that you have unchecked smoke damage or have lingering odors, give us a call today at 307-228-1559 and we'll gladly come and serve you or your business

Have You Cleaned Your Dryer Lately?

1/11/2021 (Permalink)

A dryer seems like a convenient, safe appliance that lets you forget it and go. If you don’t maintain it properly, a lint fire can happen, which can cause sever fire damage to your home.

A Surprising Amount of Lint

Depending on your family size and how often you go through clothes, it is likely that you do a lot more laundry than you realize. An average family does approximately eight to 10 loads a week. Every load means small fabric, dust and dirt particles are collecting in your dryer’s lint trap, vent and duct work. Lint is highly flammable, making it vital to maintain cleanliness.

Cleaning Out the Lint

Instead of dealing with a potential dryer fire and needing expert help in repairing the damage, good habits can go a long way. Lint traps should be cleaned after very load. Most dryers make this easy. The trap usually slides out and the lint can be lifted off. Any lint that is leftover should be removed with a brush. Every few weeks, the screen should be rinsed with water. While the screen is out, vacuum in and around its entry point. Approximately once a year, unplug the dryer and inspect the vent and hose or pipe connected to the dryer. Wipe lint off the opening and clean any leftover in the hose or pipe. A brush can bused to clean the interior of the vent. Don’t forget the exterior vent. Ensure the vent flap is still attached and working properly. Vacuum or wipe out the opening. This should be done a few times a year.

Extra Safety Tips

To further avoid a lint fire, ensure your dryer is properly installed. Additionally, avoid drying clothes stained with chemicals, gas, oil or cleaning products, and only operate the dryer while at home. In most cases, a lint fire happens because of improper cleaning and maintenance. Taking a little extra to be safe is worth it.

Are You Ready for Winter Storms?

1/11/2021 (Permalink)

Many people are not prepared for the quickly approaching winter season and the winter storms that bring frigid temperatures along with ice and snow.  SERVPRO of Rapid City recommends having a winter checklist for your home or business to help prevent water damage from winter storms.

Here are a few items to consider:

  • Put weather stripping on doors and windows to prevent heat from escaping and cold air from entering.
  • Insulate water pipes to help prevent them from freezing and possibly bursting.
  • Check your roof for possible leaks and loose or broken shingles.
  • Keep space heaters at least three feet from anything flammable.
  • Trim tree limbs that are close to the house.
  • Clean gutters.
  • Stock up on ice melt.

If your property is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Gillette, Sheridan. 307-228-1559

Be Prepared When a Storm Hits

1/11/2021 (Permalink)

No one knows in advance when severe weather will strike their neighborhood and possibly damage their home. But there are things you can do right now that will help ensure your home is prepared if the unexpected happens.

The National Weather Service can help you with more than checking the weather for the upcoming weekend. They also offer advice about how to get your home ready.

Trim tree limbs and remove dead branches and bushes. Tree limbs and dead trees can pose a threat to your home during high winds. Moving them away from your home can help spare your windows, roof, and siding.

Keep your gutters free of debris. This keeps your roof (and the rest of your home) safe from water damage during heavy rains. Over time, clogged gutters can cause damage to your home that isn’t related to a single storm, so it’s important to clean them out regularly.

Securing loose items. If you have time, this can help save both these items and your home from damage. These include items like patio furniture and grills.

Shut your doors and windows. This will protect the interior of your home against water damage. Remember, even a cracked window can let water into your home.

Getting Your Family Ready

You can learn more about how to put together a family emergency plan and what weather threats are common in your area by visiting Ready.gov.

While you’re there, you can download their app to your smartphone. This app is a great resource when you’re at home or traveling. It sends real-time alerts about severe weather near you to your phone, no matter where you are.

Cleaning Up Storm Damage

Hopefully, your family will never be hit by a storm. But if you are, expert cleaning can help get your family’s home back in order quickly. Plus, if there’s water damage, it can help protect you against mold later.

If your home sustains damage due to a storm, you can count on us to help. We’re here to talk with you 247 if you need to learn more about our storm restoration process.

What to do After the Flood

1/11/2021 (Permalink)

Because flooding events are becoming more and more common across the country, being prepared for how to react if one impacts your home is wise. It is normal to want to clean up quickly when you sustain flood damage, but it is essential to make sure you are taking smart steps and making your safety a priority when you do so.

Tips for Taking the Right Steps After a Flood

Avoid further safety hazards. Getting back to your home in order to survey and clean up the damage is often a top priority after a flood, but it is important to not rush there before the area has been deemed safe. Officials must check for damages hidden by the floodwaters such as electrical wires, animals and other contaminants, and exposing yourself to these can lead to serious injuries.

Air out the home. While the damage from rising waters can be significant, mold damage can be an auxiliary issue that can also pose its own set of problems. While mold will seek out any moisture-damaged space in the aftermath of a flood, airing out your home can discourage its growth and keep the air inside the home healthier for those working on the recovery process.

Document the damages. We understand the urge to begin cleaning up immediately after laying eyes on the damages to your home, but we always urge people to do a thorough documentation first. Make an inventory list of all damaged items and take photos of the rooms that have been impacted. Not only will this be helpful for your records, but it is also a big help if you are eligible to file an insurance claim for the damages.

Contact your restoration and insurance companies right away. For those who have purchased flood insurance, setting the policy claim in motion as quickly as possible will help things move much faster for you. Additionally, reach out to your restoration company as soon as you are able to after the flood, especially if they offer a 247 service. Leaving water damage unattended can cause it to compound, meaning quick and professional treatment is the best thing for your home.

If your home has been damaged in a flood, we are here for you. You can contact us 247 to receive a quick response and set the restoration process in motion.

Will homeowners insurance cover the damage cost?

1/7/2021 (Permalink)

Most people learn a great deal about their homeowner’s insurance policy after there’s been an event— which is not the ideal time to have a crash course in coverage. At SERVPRO of Gillette, Sheridan, we see quite a few policies and situations. Although the details vary from one state to another and from one policy to another, we can share some general guidelines.

If you live in a flood-prone area— not just near a waterway, but in an area that’s frequently hit by major storms— you should consider getting flood insurance. Most insurance policies don’t cover floods, which are the most common natural disaster in the nation. Between 2008 and 2012, the average flood claim was $42,000-plus. Not something you want to pay out of pocket!

Water Damage vs. Flood: What’s the Difference?

Water damage, as covered in the homeowner’s policy includes ‘instances of water hitting your home before touching the outside ground’. (No, we’re not making this up.) Damage from a leaky roof or broken pipe are insured. So too is mold that results from those accidents. But mold resulting from a flood won’t be covered unless you have separate flood insurance.

It’s important to note that it is the damage to your home that’s insured, not the actual item that failed. So if a busted pipe was the source of the problem, the ruined carpet will be covered but not the broken pipe.

FEMA estimates that just six inches of water can cause $20,000 in damage.

Here are some things flood insurance generally does cover:

  • Building & foundation
  • Electrical & plumbing
  • Permanently installed carpet, paneling & furniture
  • Removal of debris
  • Built-in appliances

Homeowners do have some protection, though. Our team can usually help you decipher the language in your policy. And remember, you are not required to accept the lowest bid on restoration work. Repair rates should reflect the prevailing charges in your area for quality work. It’s easy enough to find a fully licensed and insured firm to take charge of the clean-up work. Just call SERVPRO of Gillette, Sheridan.

While the first day or so after a catastrophic flood may seem like Armageddon, make sure you take the necessary steps to prevent further damage. We can help you identify what needs to be done. Also ask about time requirements. Most policies stipulate that preventive measures and restoration work be done within a certain time frame.

Questions? Call 307-228-1559. Fortunately for you, SERVPRO of Gillette, Sheridan deals with these issues every day!

Have a Plan for Recovering from a House Fire.

1/7/2021 (Permalink)

Having a plan for the moment a house fire starts is one of the best things you can do to boost your household’s safety. Getting everyone out of the house and calling for help in an organized manner is key, but it is also important to know what happens once the flames are extinguished.

Navigating the aftermath of a house fire is a complicated process, but with these helpful tips, you can make sure you are taking care of all the necessary considerations.

Prepare yourself for what to expect. While it is impossible to predict the exact extent of your household’s damage before you go inside, being mentally prepared can help lessen the associated shock. Fire damage can often look more severe than people are expecting, so understanding how the charring, soot and smoke damage might appear can be helpful.

Wait to enter your home. Though many people will want to rush to re-enter the home and get started on their recovery process as quickly as possible, you should never do this without a green light from officials. Fires can compromise the structure of the home and make it quite hazardous, so it is important to prioritize staying safe above all else during recovery.

Contact your insurance company. Filing a fire damage claim will vary based on your policy provider, so getting in touch with them early on is a great way to make sure you are taking the right steps to get the most out of your claim.

Document the damages. Photos and a detailed inventory list are often requested by your insurance company anyway, but even if they are not, we recommend keeping track of the damages in an organized way. This will prevent you from accidentally forgetting about items that have been impacted by the fire and will come in handy as you work to recover.

Contact your restoration company. The emotional repercussions of a house fire can be difficult to deal with, which is why we always recommend prioritizing using the best restoration company you can. Trusting the company you work with will be vital in your peace of mind throughout the process and can help you return to your home as quickly as possible.

If your home is damaged in a house fire, you can count on SERVPRO of Gillette, Sheridan to help you. Get in touch at any hour for a quick response.

Cold Weather Can Break your Pipes!

1/7/2021 (Permalink)

Winter weather can bring about more issues than just slippery roads and heavy snow to shovel. With the sudden drop in temperature and immediate increase, we are at risk of pipes bursting, which can cause a major water damage disaster at your house or business.

With the extreme cold comes an increased risk for frozen pipes in cooler areas of your home or business.  Here are some tips to help prevent pipes in areas such as basements, attics, garages, and kitchen cabinets from freezing during the coming cold snap:

  • Open faucets slightly to let water drip or slowly trickle during extreme cold.
  • Keep your heat set to a consistent temperature 24/7.
  • Open kitchen cabinets to let warm air circulate near the plumbing, especially those near outside walls.
  • Consider insulating pipes in especially cold areas of your home like crawlspaces or attics.

If you experience water damage, call the SERVPRO of Gillette, Sheridan team of trusted professionals 307-228-1559 Our experienced crews are always here to help

We are here to help: Bio-Hazard Cleanup

1/7/2021 (Permalink)

SERVPRO of Gillette, Sheridan is trained and equipped to respond to any type of biohazard situation. We can clean up crime scenes, hoarding, animal and human waste, and unattended death. This is not the most pleasant part of our job, but it is critical that it is handled properly. Here are a few types of biohazards, with an explanation of what they entail.

Unintended Death:

When a loved one passes away, and discovered after the fact, some cleanup is often necessary. We are aware that this situation can be very stressful for friends and family of the deceased.  The technicians at SERVPRO of Gillette, Sheridan respond to these jobs with compassion and perform the necessary services quickly and safely. It is our goal to provide our cleanup services in a caring manner, and to try to alleviate some of the stress, allowing you and your family to move forward.

Hoarding:

Hoarding can often develop into a biohazard situation. Excessive household garbage and spoiled food are common in a hoarder house. This can attract insects and rodents, and dangerous bacteria can be present throughout the home.

Other Types of Biohazards:

Sewage backups, certain medical emergencies, and crime scenes are examples of other biohazards that require special attention. Bacteria, viruses, and other pathogens may be present. Special cleanup procedures and products are critical to ensure the health and safety of the occupants of the property.

If you have a biohazard problem that requires immediate attention, call SERVPRO of Gillette, Sheridan anytime. We can respond rapidly, while handling the situation with dignity and respect.

Gillette and Sheridan residents: SERVPRO specializes in all clean up needs!

1/7/2021 (Permalink)

SERVPRO of Gillette, Sheridan is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We answer the phone ready to help - Call today at 307-228-1559!

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Gillette, Sheridan has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Gillette, Sheridan

SERVPRO of Rapid City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Gillette, Sheridan

1/7/2021 (Permalink)

Whether you are building a new commercial structure from the ground up, or simply taking on a long overdue renovation project, it is a big job!  The entire construction process can be lengthy, stressful and messy!  After the job is complete you may be left with an even bigger mess to cleanup before you get your business up and running.  Let SERVPRO of Gillette, Sheridan take care of that headache for you.  Our full line of specialized cleaning services includes post-construction cleaning.  You wouldn’t hire a car mechanic to repair an airplane, so why hire a maid service to tackle the big stuff?  You need a specialist with the staff, equipment and techniques to handle a large job.  Our highly trained team members will clean every inch of your newly finished project and make it shine for your opening day.  As part of a national franchise system with over 40 years in the cleaning industry, SERVPRO of Gillette, Sheridan knows how to deliver on our promise of outstanding results.  Call us today at 307-228-1559 for more information. 

Gillette and Sheridan residents: SERVPRO specializes in water cleanup.

1/6/2021 (Permalink)

Water damage in a basement can cost homeowners thousands of dollars to fix. When water gets into a structure and it is dried incorrectly, rot, mold and mildew can form, causing health effects. Trained and certified to the highest standards in the industry, our professional production team responds immediately - 24 hours a day, 7 days a week - to mitigate loss and meet every challenge with professionalism, reliability, compassion and respect. Our technicians identify the full extent of moisture damage, both obvious and unseen, by using sensors such as moisture detectors and state of the science technology.  Meanwhile, we help homeowners overcome their feeling of helplessness by explaining the process in a way that they can understand what is happening, what to expect, and what they can do. SERVPRO of Gillette and Sheridan commitment to customer excellence includes insurance professionals; which means that insurance agents and claims adjusters can expect effective, ongoing communication and reporting. We understand insurance industry requirements. Our professional production team will provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours. Call SERVPRO of Gillette and Sheridan and get quality water damage restoration services, fire and smoke damage restoration, mold and mildew removal and if your home, business or insurance customer needs one of our large selection of biohazard removal services, we are ready, trained and equipped to provide you with any clean up, mitigation and restoration service.  Call us today at (307)-228-1559!

SERVPRO of Gillette, Sheridan on smoke and soot cleaning

1/6/2021 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action. 

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Gillette, Sheridan will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises, therefore, smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored to the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (307)-228-1559

SEVRPRO of Gillette, Sheridan: mold myths

1/6/2021 (Permalink)

When it comes to mold, misinformation is all too common and it can be costly to homeowners' health and property. That's why the experts at, SERVPRO, one of the largest disaster restoration companies in the United States, say it's essential that homeowners know the facts about mold.

As temperatures begin to rise across the countrySERVPRO of Gillette, Sheridan is alerting consumers about the most common myths that its network of trained professionals encounters when facing water or mold damage.

Home and business owners rarely think about mold and/or microbial growth until it affects their health, homes, or businesses.  Mold spores are all around us, everywhere, and found in most every home across the world.  In the right conditions and without the right treatment, mold can quickly grow into a major problem.

The three most commonly reported mold myths are:

  1. False: Bleach or other retail products can kill mold on any surface.
    Fact: 
    Most retail products simply discolor mold and are not recommended for use on porous surfaces. In porous and semi- porous materials, such as wood, carpet, ceiling tile or drywall, mold's roots may not come into contact with the cleaning product, meaning it will likely return. This is one reason why experts say removing the mold-affected items is the only way to ensure it is removed from your home.
  2. False: Dead mold can't cause health issues.
    Fact: 
    Mold goes dormant until the conditions are favorable for regrowth. Even dormant mold can release spores, allowing it to reproduce and reappear, particularly if the underlying moisture and ventilation issues have not been resolved. Trained professionals can help you identify potentially dangerous mold and ensure affected areas are properly treated.
  3. False: Mold is the only problem associated with water damage.
    Fact: 
    When water is present where it should not be, it can quickly cause a host of problems, including structural and cosmetic damage, as well as promote bacterial and viral growth. In addition, mold can begin to appear within 24-48 hours, depending on the nature of the water intrusion. Calling a reputable disaster restoration professional who is skilled in dealing with water- related damages can help you avoid long-term problems and get life back in order again as quickly as possible.

 SERVPRO of Gillette, Sheridan is trained, equipped, and ready to restore homes and businesses before, during and after any mold-related issues. For more expert tips and information about mold prevention and remediation, visit SERVPROGilletteSheridan.com For immediate assistance and clean up.

Damage from Cold Weather or Winter Storm?

1/6/2021 (Permalink)

snow on cabin water damage near gillette Snow can Cause Major Damage to your Home!

In Eastern Wyoming, cold weather, snow, and ice storms can cause severe damage to your home or business. When these types of disasters strike, immediate action is necessary to prevent additional damage to your property. SERVPRO of Gillette, Sheridan has the winter storm experience, expertise, and the resources to remediate damage caused by winter weather. 

SERVPRO of Gillette, Sheridan Professionals

  • Provide 24/7 Emergency Service
  • Highly Trained Winter Storm Restoration Specialists
  • Faster to Any Size Disaster 

Frozen Pipes

Extreme cold weather can cause pipes to freeze and burst. In general, pipes are more likely to freeze when the temperature is below 20 degrees Fahrenheit. The resulting water damage can be extensive. Outdoor pipes and pipes in unheated areas of the home can freeze if they are not properly insulated or if temperatures are severely cold. SERVPRO of Gillette, Sheridan can quickly and safely repair water damage caused by frozen pipes.

Pipes in unheated or partially heated areas are also at risk of freezing, including:

  • Basements
  • Crawl spaces
  • Garages

 Ice Dams

An ice dam is formed when snow melts unevenly on a roof and refreezes into a dam at the edge of the roof, near the eaves. This dam prevents any further snowmelt from draining off of the roof. This standing water can back up under shingles, leak into a home, and cause significant water damage to ceilings, walls, and other areas. Ice dams can also tear off gutters and loosen shingles.

Roof Damage

Snow and ice can cause significant damage to your gutters and roof. The additional weight of snow and ice can even cause a roof to collapse. When there’s a cold snap, water can get into cracks and small spaces and expand when it freezes, causing larger cracks and more damage. The repetition of freezing and thawing cycles can cause small cracks to get larger. 

Why Choose a SERVPRO of Gillette and Sheridan ? 

  • We’re Faster to Any Size Disaster. SERVPRO of Gillette and Sheridan  is dedicated to responding immediately to water emergencies. A fast response lessens the damage, limits further damage, and reduces cost. 
  • We're Highly Trained Water Damage Specialists. SERVPRO of Gillette, Sheridan specializes in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training that helps you get back to normal more quickly.
    • Water Damage Restoration Technician
    • Applied Structural Drying Technicians 

Regardless of the Winter Storm, We Can Help! Give us a call at 307-228-1559!

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