Recent Cleaning Posts

Wyoming Business Owners Can Rely on Our Certified: SERVPRO Cleaned Process

3/27/2021 (Permalink)

Have you put a lot of work into making your small business in Wyoming a success? If you’re like most local business owners, the answer is a resounding “yes.”

And that’s to be expected. It’s also why we want to support you and the hard work you’re doing for our community.

Why do we place such a priority on businesses? The answer is simple. Our SERVPRO is locally owned and operated. We know how hard it takes to run a business, especially in Wyoming 

Building a business takes time and dedication. That dedication leads to long days and nights and time spent planning and looking for new ways to grow.

Having a plan in place for challenges—or at least being agile enough to deal with them as they arise—is important for business owners, too.

Even if you have a nuanced five-year plan, it’s impossible to take every possibility into account. The COVID-19 pandemic, for example, was completely unpredictable. As a business owner, you’ve probably spent a lot of time lately looking for new ways to reach and serve your customers.

Some local businesses have found new ways to serve customers through the internet. Others are opting to open up restaurants, stores and companies for in-person services.

Regardless of how you decided to move forward, you can get help and support for a safe re opening.

Make Safely Reopening Your Priority

You have access to a lot of resources. They include business loans and tips, advice and more from sources you can trust.

You’re probably also looking for ways to ensure that it’s safe for your employees and customers to do business face-to-face again. We can help you with that priority.

We’ll ensure your business location is “Certified: SERVPRO Cleaned.” Here’s how our cleaning process works:

First, our team will consult with you about your business’ needs. Then we’ll suggest an individualized cleaning plan.

Next, we’ll work to clean your space. We work with a high-level system to ensure you’re ready for customers. We use proprietary EPA-Approved Hospital-Grade cleaning solutions. Plus, we use cleaning and decontamination standards directly from the CDC.

The last step is when we certify your business. You can open again with confidence.

If you need cleaning assistance at your business, we’re here. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our cleaning services and how we can help you.

Introducing the ESPORTA Wash System

2/1/2021 (Permalink)

SERVPRO of Gillette, Sheridan is excited about our recent equipment addition; the Esporta® Wash System!

So much more than a washing machine, the Esporta® Wash System can restore items that have been severely damaged by water, smoke, soot, mold, or bio-waste. Not only can it restore them to usable quality, but it can remove up to 99% of contaminants (that's equal to food grade quality).

Here's why it's important for you to know WHERE & HOW your content is being cleaned & restored.

  • Your content will be cleaned by the latest technology - not harsh dry cleaning methods or out of date equipment & methods. The computer determines what is needed based on content.
  • The Esporta will hold up to at least 6 standard loads of laundry, with room to spare.
  • Your content will be inventoried and cataloged for more expedited claim process. 
  • Your content is stored in a safe, controlled environment.
  • You will have emergency laundry cleaned and returned quickly.

What is the Esporta capable of cleaning:

  • Bacteria
  • Viruses
  • Sewage
  • Soot
  • Grime
  • Mold
  • Bio-waste
  • Mildew

What can we restore with this technology?

  • Household goods (comforters, plush toys)
  • Laundry items (clothing, uniforms)
  • Leather items (shoes, bags)
  • Special goods
  • Sports Equipment & Sporting Goods - Hockey, Football, Lacrosse (pads, helmets, gloves, etc...), tents, sleeping bags, and much more. 
  • Horse saddles
  • Personal Protective Equipment (PPE)

Is this system gentle enough to handle soft contents while still achieving 99% cleanliness?

The Esporta® Wash System utilizes a unique cleaning process in which it holds objects stationary and passes them through the water and specialized cleaning agents. This ensures that items do not receive significant wear as they go through the restoration process.

Sound interesting?

SERVPRO is always looking to restore your property rather than replace it, and the Esporta® System is an incredible way to do that. This machine is located in our Rapid City office, and items can either be dropped off at this location, or you can have us pick them up.

Call us at (307) 228-1559 for more information and try out the Esporta® Wash System today!

Misconceptions about Mitigation and Restoration

2/1/2021 (Permalink)

Over the years, there has been an abundance of misconceptions and non-truths involving property damage and restoration procedures. Professional restoration companies are trained to see beyond the misconceptions and misinformation that often complicate a claim. If someone doesn’t act quickly enough or doesn’t take the right actions due to these misconceptions, they can end up with even more damage to deal with, that could have easily been avoided.

A SERVPRO of Gillette, Sheridan professional restoration technician will prioritize mitigation over restoration ensuring damage costs do not escalate. Mitigation is extremely time-critical, as it stops further damage and reduces additional loss. It usually needs to be performed within 24 hours or less. Any delay will further complicate or devalue the mitigation effort.

Restoration, on the other hand, puts the damaged items back to a preloss condition. It is less time-critical, but still important and should be done as quickly as possible.

Misconception #1: Replacing is less expensive than salvaging.

Cleaning is a mitigation process that has excellent results and is cost-effective - especially when compared to the cost of replacement. For instance, when smoke is not properly cleaned from delicate fabrics and surfaces, secondary damage can occur. Replacement is usually the only option. Hundreds of dollars of cleaning can become thousands of dollars of replacement due to delayed action. Today’s restoration professionals are able to effectively clean and remove contaminates, saving expensive replacement costs.

Misconception #2: If you get your carpets cleaned, they get dirty faster.

Techniques, equipment, and materials used in the past to clean carpets were inferior to those used by today’s professionals. In the past, inefficient carpet shampooing left a soap residue that attracted soil more rapidly than prior to cleaning. Restoration professionals now use a cleaning process that both flushes and rinses carpets, and prevents that from happening.

Misconception #3: Once the carpet is dry, that noisy equipment needs to be removed.

The greatest failure in restoring water-damaged structures is to remove the drying equipment before the drying is complete. Using the carpet or padding to determine dryness is a poor misrepresentation of whether the structure is dry or not (and one that is not easily defended if litigation follows). Carpet and padding dry quicker than other structural materials and are not an accurate gauge. The danger with ineffective drying is that it can turn a small loss from water damage into a multi-thousand dollar mold claim. SERVPRO of Gillette, Sheridan professionals use measuring equipment to determine if moisture content has been returned to normal standards. Meters and sensors are used to document and record the data that justifies the use of the equipment and the best time to remove it. That is extremely important to accomplish the end result - a totally dry structure.

Misconception #4: Once a structure has been damaged by fire, it will always smell like smoke. So why rush to clean it up?

Stories arise about smoke damage restoration efforts that have failed - usually because odor remains. Smoke odor and residue are the products of incomplete combustion. They are acidic and are far more damaging than ordinary dirt or dust. Prompt cleaning actions can reduce losses if this acid is removed or neutralized. Odor removal is more complicated than turning on one machine and hoping to achieve satisfactory results. Restoration for smoke odor has to be thorough. All contaminated areas need to be cleaned, deodorized, and sealed where applicable. It is important that all odor molecules are neutralized, either airborne or absorbed.

SERVPRO of Gillette, Sheridan professionals are the best assurance when it comes to mitigation and restoration. Due to their continuous technical training, they do not repeat the erroneous theories and mistakes of the past. Using the latest equipment and techniques, they make sure that the job is done correctly and completely - the first time.  SERVPRO of Gillette, Sheridan restoration services are available 24/7, 365 days per year; they include water and flood damage cleanup, mold remediation, odor control, reconstruction services, trauma cleanup, and fire and smoke damage cleanup.  Don’t wait another moment if your home has been devastated; call us today at 307-228-1559.

What is Hiding in your Air Ducts

2/1/2021 (Permalink)

Duct cleaning generally refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans (drip pans), fan motor and fan housing, and the air handling unit housing.

If not properly installed, maintained and operated, these components may become contaminated with particles of dust, pollen or other debris. If moisture is present, the potential for microbiological growth (e.g., mold) is increased and spores from such growth may be released into the air of your commercial business. 

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on air duct cleaning, call us at SERVPRO of Gillette, Sheridan today, 307-228-1559

Certified: SERVPRO Cleaned – a defensive cleaning program

1/29/2021 (Permalink)

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.

Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 

Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.