Recent General Posts

What’s That Smell? | SERVPRO® of Gillette, Sheridan

1/4/2023 (Permalink)

< img src =”cleaning.jpg” alt = "a SERVPRO crew setting up machines to clean a kitchen " > If you experience an odor or any other damage inside your home, call SERVPRO of Gillette, Sheridan day or night.

Recovering from a disaster is easy when you call SERVPRO of Gillette, Sheridan! We can handle any home damage you encounter, and we work hard to ensure your project is completed to your satisfaction. In addition to our restoration services, we can also provide your home or business with odor removal!

In the aftermath of a home disaster, it can be easy to overlook any lingering odors. Some may be mild, and others may be hard to place, which makes them that much harder to successfully remove.

Regardless of the odor problem you have, your SERVPRO team is up to the task. Learn more about our odor removal process below!

Possible Odor Removal Techniques

Home disasters can produce a wide variety of odors from airborne chemicals, gasses or tiny particles in the air. In order to successfully remove the odor, our team tackles it with a few different approaches.

Some of these include:

Masking agents. While we work on identifying the source of the odor and focus on creating a plan, we can apply a masking agent that helps make the environment more pleasant for all of us.

Filtration agents. We can also use our filtration compounds that can actually suck the smell right out of your carpets, furniture and even the air you breathe.

Disinfectants and sanitizers. We can also tackle the smell with professional disinfectants to ensure that the space is free of bacteria or fungus that could encourage the smell to return.

The Steps of Our Odor Removal Process

1. Remove the source. We can only remove the entire odor if we know exactly where the odor is coming from! Once we locate the source, we remove it from your home and also take out anything that it affected.

2. Clean residue from surfaces. The job is not complete without sanitization! Any part that is not fully cleaned could introduce bacteria back into the area and start the smell all over again.

3. Recreate the odor-causing conditions. This thorough step allows us to recreate the original environment that caused the smell in the first place. We employ deodorizers that help indicate if we have left any particles behind.

4. Seal exposed surfaces. Troublesome projects might require this step if the odor is really extensive or our other methods are not cost-effective. We can completely seal off the affected area to prevent the scent from traveling.

No matter what your odor problem is, we are here for you! No job is too big or too small for your SERVPRO of Gillette, Sheridan team. Give us a call today to make sure your home returns to its cozy, fresh scent.

If you experience an odor or other damage inside your home or business, call us at any time, 247. We have the training and equipment to quickly get your property back in operation.

The Arrival of a Winter Wonderland | SERVPRO® of Gillette, SHeridan

11/28/2022 (Permalink)

< img src =”thermometer.jpg” alt = "side by side view of a hot and cold thermometer " If you experience damage due to a winter storm, call SERVPRO of Gillette, Sheridan. We have the experience and equipment for any issue

Can you believe we are entering the winter season already? It seems like we just conquered last winter’s snow and cold temperatures!

We aren’t strangers to the brutal weather that plagues the Midwest, so we certainly know how to stay safe and warm throughout the season here in Gillette, Sheridan. It is important to prepare your home now so you are ready to tackle the snow, ice and sleet that is certainly headed our way soon.

Winter Around America

Get ready because it is predicted to be a cold one this season! As usual, we are expected to experience a cold and snowy winter. Other parts of the United States may have a milder season than normal.

While these predictions can vary from time to time, it is always best to prepare for the worst and hope for the best! We can make it through this chilly season together.

Winter Around Wyoming

We are grateful that we get to experience all four seasons here in the Midwest, even during the chilliest parts of the winter season. Our flatter landscape allows for quickly changing conditions and can produce whiteout and blizzard situations easily.

When that happens, travel can be affected and major roadways like I-90 are known to shut down for extended periods of time. Staying safe during these situations is always the most important part of this time of year.

Protective Measures During Wintertime

Since there are so many different kinds of weather that can affect us here in Wyoming it is best to be prepared for anything at any time. Blizzards, ice storms and snow can impact travel and work plans quickly.

You should have at least one reliable way to get weather alerts that doesn’t require electricity, like a battery-operated weather radio, stored in your safe shelter location. A fully stocked emergency and medical kit should also be there, along with some canned food.

You never know how long a particular winter storm will last, and it is important to have access to food while you wait for the roads to clear and power to come on.

Are your windows and doors weatherproof? If not, you can be exposed to unwanted moisture, mold growth and a higher energy bill.

Dedicate an afternoon outside to cleaning out your gutters, removing debris from your roof and shutting off water access to your spigots. If you leave them turned on, any water inside the piping system will freeze, expand and potentially burst.

We are ready for you, Wyoming winter! Know that we are just a phone call away if you need assistance. Our 247 emergency response ensures that your SERVPRO of Gilette, Sheridan team is always here for you when you need us.

If you experience damage in a winter storm, call us. We have the experience and equipment to get your home back to normal.

Getting Rid Of Smoke Odor

2/19/2021 (Permalink)

Getting Rid of Cigarette Smoke Odor

It's obvious to a non-smoker when a home smells like cigarettes.  The smell of tobacco and/or cigarette smoke and tar is stubborn because it "sticks" to all surfaces as it spreads through the air. So, how do you get rid of the cigarette odor? 

The short answer is that it's very difficult.  ALL surfaces in the home need to be scrubbed and deodorized, including the: flooring, walls, furniture, appliances, knick-knacks, and clothing. Even the air in the home needs to be deodorized during the process.  It's not an easy task, but the experts at SERVPRO® of Rapid City have done it many times and are more than willing to help you.  We have several techniques and a qualified crew to help you, help your customer sell their property faster.  Give us a call today at 307-228-155 and help your customer start breathing easier about selling their home.

Common Home Water Damage Culprits

2/18/2021 (Permalink)

a fridge icemaker that is making ice and overfilling Our team is always ready to help you after busted pipes or other water related issues.

If you think most water damage is caused by storms, think again. While severe weather and floods do damage millions of homes every year, insurance claims from pipes, water heaters and appliance failures outpace those caused by natural disasters.

How do we know? Companies like iProperty Management and home insurers research common claims. And they’ve found that water damage that’s not related to severe weather is the second most common claim homeowners file.

Water damage claims caused by issues in the home account for billions of dollars in damage every year. An estimate from 2017 found that insurance companies paid out $13 billion in water damage claims. And some of the property damaged can’t be valued at all—things like wedding photos, baby books and heirlooms that money can’t replace.

Tips for Protecting Your Home

Sometimes accidents happen, and careful people can still suffer water damage from an appliance malfunctioning or a pipe bursting. But you can lower your risk by taking part in preventive home maintenance.

Busted pipes are one of the biggest culprits for flooding inside a home. The good news is that most plumbing has a long lifespan. (Galvanized steel pipes can last up to 70 years.) But even if you’re in a new home with new plumbing, watch your water bill. Spikes in your bill can indicate there’s a leak somewhere in your home.

Water heaters can last for 10 to 20 years—and cause a lot of damage if they bust. Do you know how old your water heater is? Or how frequently it needs to be replaced? If not, it’s easy to find out by taking a look at the label on the unit.

Your kitchen appliances are staples you use every day. But they do cause water damage—especially dishwashers and refrigerator ice makers. You can watch for early signs of leaks by checking out your refrigerator’s water supply line when you clean behind it. Also, inspect your dishwasher occasionally to look for signs of water leakage.

What happens if you can’t catch the leak?

Even the most diligent homeowners can sometimes miss a leak. Accidents happen. And when they do, it’s important to have your home professionally cleaned to protect you and your loved ones from mold and other issues that can arise after a water leak. That’s where our team of experts can help you.

Our team is always ready to help you after busted pipes, water heater leaks or appliance malfunctions damage your home. We’re here to talk with you 247 if you need to learn more about our water restoration process.

Certified and Ready to Serve

2/9/2021 (Permalink)

SERVPRO of Gillette, Sheridan is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

If you would like to schedule service for your home or business, please call today!