Recent Why SERVPRO Posts

Faster to any size disaster

8/3/2022 (Permalink)

a green sign with Servpro logo Call SERVPRO of Gillette, Sheridan today!

For more than 55 years, SERVPRO of Gillette, Sheridan has held strong to our core value of providing restoration services with the utmost integrity and understanding. We invest in our customer relationships, and work directly and collaboratively with our customers to provide the optimal solution. Available 24/7 every day of the year, the experts at SERVPRO work to get the job done right and stay by your side until you’re satisfied with the results.

We are supportive. We understand that disasters are a time of uncertainty. Since we’ve experienced it all before, we’re proud to help guide our customers through these unsettling times, providing support and guidance from beginning to end, to help customers navigate the solution that's right for them.

We are genuine. We provide the care, understanding, and integrity our customers deserve.

We are committed. We have an unwavering commitment to working with our customers throughout the process, do what we say we'll do, and follow up to ensure satisfaction.

We are accessible. We’re available 24/7 every day of the year to help our customers through the worst, and to ease any confusion and provide understanding throughout every step of the process.

Ensuring Customer Satisfaction

Along with creating industry-leading standards, we’ve developed several programs to help ensure our customers are completely satisfied with our restoration services

Home Restoration Experts

7/14/2022 (Permalink)

two techs standing by a van Call the experts today at SERVPRO Gillette, Sheridan

No one ever wants to think about a fire impacting their home, but it happens all too often. In fact, according to the Insurance Information Institute, one out of every 350 American homeowners files a fire-related claim every year.

And fires aren’t the only reasons that people file claims with their home insurance. Each year, around one out of every 20 American homeowners will file some type of claim, whether related to fire, water damage or even a tree falling on the home.

When disaster strikes, you’ll need a restoration provider you can count on. That’s SERVPRO. Read on to learn why.

Why You Should Choose SERVPRO of Gillette, Sheridan

When you’re choosing a restoration provider, there are many factors to consider. You logically want a provider that offers state-of-the-art technology and the latest procedures to help restore your property and belongings.

But what truly sets one restoration provider apart from another? It’s the people.

At SERVPRO of Gillette, Sheridan, we believe we have the best technicians in the business. Not only are they a group of seasoned professionals armed with empathy and compassion for the circumstances you’re facing, but they’re also highly trained.

Our entire technician team goes through intensive training related to all types of home restoration. This includes internal SERVPRO-specific training, but also highly specialized certifications from the Institute of Inspection, Cleaning, and Restoration Certification. The IICRC is the industry standard for best practices related to restoration.

In other words, when you work with SERVPRO, you should feel certain that your home is in the hands of the best of the best!

If your home is damaged due to a fire or any other cause, you can always count on us for restoration assistance. We have teams who are available 24⁄7 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.

SERVPRO has the restoration experts you can trust | SERVPRO® of Gillette, Sheridan

5/2/2022 (Permalink)

two SERVPRO employees unloading cleaning equipment out of a green van No matter the damage sustained, SERVPRO of Gillette, Sheridan has the tools and team to help your home return to a normal state quickly.

Here at SERVPRO, we offer more than cleanup, restoration and construction services. We are proud to offer the community of Gillette, Sheridan disaster relief cleanup and resistance when you need it most.

Water Damage

Whether it be due to a change in season or a burst pipe in your home, flooding can occur at any time without warning. Untreated water issues can cause serious damage in your home or business.

In fact, floods cause more than $10 billion in damages nationwide every year.

Thankfully, SERVPRO has the knowledge, staff and proper equipment to quickly diagnose any sort of water issue and start treating the cause right away. We will help you dry out your space, investigate how it happened and take the appropriate steps to ensure the damage is reversed and your home is brought back to its preloss condition.

As the temperatures rise in Gillette, Sheridan and we start to thaw out from the long winter, the warmer weather can quickly cause unexpected water issues in and around your home.

Be sure to check for water and moisture often, and address any issues you notice right away. If you do encounter flooding issues, SERVPRO has the tools to help. We will help you understand the severity of the flooding and subsequent damage so that you can make informed decisions for cleanup and restoration.

We’ll also assist you in developing a water damage restoration plan to ensure your home is clean, dry and restored to our standard of its preloss condition. Our goal is always ensure the flooding issue is resolved and provide you with the resources needed so it does not happen again.

Fire Damage

A fire department in the United States responds to a fire every 23 seconds, and there was roughly $8.1 billion in direct property damage and losses nationwide in 2020. If your home or business has sustained fire damage, we’ll jump right into action with our seven-step restoration process.

This starts with an inspection and damage assessment, and we make sure that you understand each step of the process as we work on the repair process.

Storm Damage

Living in the Midwest, we understand that midwest weather can bring floods, wildfires, tornadoes and blizzards (sometimes it seems like that could all happen in one day). Whatever the weather and whatever the time of day, we are here to help.

Tornado and flood damage can affect the very structure of your home, but this kind of damage can affect your personal belongings as well. SERVPRO offers content restoration cleaning with the intention of restoring your precious possessions instead of replacing them.

We offer dry cleaning, wet cleaning, foam cleansing and abrasive cleaning, as well as move-out services in case more intensive cleaning is needed to finalize a restoration.

What Sets SERVPRO Apart?

We are available 24⁄7 and we want you to call us day or night when you need our services.

Disasters and accidents don’t wait until the morning or a weekday, so we don’t either. When you call, a SERVPRO expert will answer our 24⁄7 Emergency Line and you will receive high-quality assistance right away.

When you see our expert technicians in the big green trucks around Gillette, Sheridan, we want you to know that the No. 1 cleanup and restoration team in the nation is here to help. We have over 50 years experience, and our location is locally owned and operated.

We also have 1,900 other locations across the United States that we can tap into in an emergency, so we have national resources and local passion. Sleep easy at night knowing that our team here in Rapid City is ready to help you after a disaster or an accident. We pride ourselves in getting you back to “Like it never even happened.”

Regardless of the type of damage sustained, SERVPRO has the tools and teams to help your home or business recover from its disastrous effects. Contact us anytime when you need a dependable team to help you rebuild your life.

No matter the damage sustained, SERVPRO of Gillette, Sheridan has the tools and team to help your home return to a normal state quickly.

SERVPRO Is The Only Way To Go After A Disaster

4/11/2022 (Permalink)

a team of Servpro technicians In times of disaster SERVPRO of Gillette, Sheridan is here to help. Call us today (307) 228-1559.

When a disaster hits, whether it's a hurricane, a fire, or anything else, the damage to your house may be terrible. And it isn't easy to know where to start and how to put the parts back together. The notion of cleaning up after a disaster can be debilitating if your house has sustained considerable damage. And this is why SERVPRO restoration is your best bet at restoring your property to its original state. We are available 24/7 to handle every restoration process. So, trust us to get the work done perfectly.

Here are the reasons to hire SERVPRO restoration and clean up company for a complete restoration

We handle smoke and fire damage.

Smoke damage doesn't appear to be that terrible at first glance. A common assumption is that you can use an ordinary home cleaner to remove any stains or markings. It's not only about what you can see that's at risk from smoke damage; it might also be about what you can't see. Even your house's most minor cracks and crevices may become breeding grounds for smoke particles. And aside from irritating your respiratory system, smoke particles can also create health issues if not removed correctly. However, trust us to handle any fire and smoke damages.

We handle Flood damage.

Damage to your house can be substantial in the event of flooding occurs. They also pose a risk of secondary damage, such as mold, to your property. Your home may be restored to its preloss condition with the help of a SERVPRO restoration and clean-up company.

We guarantee your safety.

Regardless of the type of damage you've suffered due to a natural disaster, the most important thing to remember is to stay safe. Damage to your home could be a ticking time bomb just waiting to explode if you don't have a professional inspect it. And so, our team of restoration experts do all it takes to ensure your safety.

Let’s Talk About “Full Service” in Restoration Services | SERVPRO® of Gillette, Sheridan.

2/10/2022 (Permalink)

< img sra green SERVPRO van parked in a warehouse full of equipment When you need cleanup and recovery of any kind, you can trust SERVPRO of Gillette, Sheridan to get the job done.

If you see a big green SERVPRO truck coming through your neighborhood, you can gather that something has happened to a neighbor’s home or business.

While most people recognize us for the cleaning that we do, we are also proud to say that we offer full-service restoration and reconstruction for homes and business of all kinds.

Let’s take a deeper look at what SERVPRO has to offer:

Water damage recovery. Whether your home has sprung a leak or been overtaken by flood waters, you can rest assured that we will be by your side quickly.

Fire damage recovery. It’s a fact that fires happen every 23 seconds in the United States. Amazingly enough, that is part of a 40-year downward trend. While fires do cause big damage, you can count on us to bring in big help.

Mold removal. If you have had water damage in your home or business, you know that mold can creep up quickly and threaten the structure of your home. And it can spread easily when you try to get rid of it. That’s why it’s of the upmost importance to let the pros handle it.

Storm recovery. Natural disasters of all kinds can bring a large amount of damage, but you can rest assured that our SERVPRO technicians will walk with you every step of the way through restoration.

Commercial needs. If you’re a business owner, you should know that we not only offer you the same services we offer homeowners, but we even provide more. We can provide specialized cleaning and care so that you business shines and proves to employees and customers that you care about them.

General cleaning. Sometimes life is hectic, and you need help with mundane task! We can tackle residential or commercial cleaning of carpets, upholstery and more. Essentially, it’s safe to say you can leave the dirty work to us.

Specialty cleaning. Some types of cleanup require specialized training. When you need document restoration, air duct cleaning or even biohazard cleanup, we’ve got you covered.

Construction. When disaster strikes, it can wreak havoc on your home or business—and sometimes the building can’t be restored, but rather needs to be reconstructed. You can count on us here at SERVPRO to rebuild your structure to be just like it was before. 

Add 24-hour service and an easy insurance process to all this, and the picture becomes clear—when you need cleanup and recovery of any kind, you can trust SERVPRO to get the job done.

What Makes SERVPRO Different

9/20/2021 (Permalink)

Life is always nice when things are going according to plan.

But as we all know too well, life is not always full of rainbows and butterflies. Accidents happen or disasters strike, and when they do, your stress level rapidly increases.

This is where SERVPRO can come in quite handy. We work hard to stay up to date on training and equipment so that we can get you back to your normal routine.

SERVPRO offers many great advantages, but each one brings you peace of mind.

Here on Any Day or at Any Time

We make sure that you can access someone in our business 24 hours a day, seven days a week!

Disasters strike during the most inopportune times, and because we understand that all too well, we make sure we stay available for you.

Quick Service

If you have standing water in your home, time is not your friend!

The longer your home festers after a disaster, the more chance there is for further mold growth, more smoke smell or more water damage. Responding quickly is essential, and with a team right here in Rapid City, we can get to you in no time.

Business, Residential—We Do It All

Disaster or accidents can strike at your home or at your business. We offer custom solutions for any and all situations.

Our focus is to help you get back to doing what you do best—running your home or business.

Just Like New

Seeing a project all the way through is what we enjoy the most. We take pride in our work, and it shows in every project that comes our way.

We don’t stop until we are certain that you are satisfied with the work that we provided.

A Whole New World

Because of the COVID-19 pandemic, disease prevention is highly valued now more than ever. We know that, and because of that, we are offering cleaning services that go far beyond the traditional janitorial services.

We know that as a business you strive to provide a customized clean that you and your customers can feel confident in.

That’s what we’re here for.

As much as proactive planning can help, disasters happen. Regardless of why you need cleanup or disaster recovery, SERVPRO has the tools, technicians and training to get your situation under control. When you need help Talk to SERVPRO Gillette, Sheridan for the best service possible.

When storms do damage, we go to work to make things right. Contact SERVPRO of Gillette, Sheridan to start the restoration process.

7/9/2021 (Permalink)

a large yellow warning sign stating that there is stormy weather ahead Severe Storms Have a Costly Impact | SERVPRO® of Gillette, Sheridan

What can we say about the year 2020? So much happened, but what we want to focus on is the weather—it was a record-setting year for weather and climate disasters. Of all the years in history for which we have data, 2020 was the most financially destructive.

In the year 2020, we saw 22 official weather disasters, which are defined as events that cause at least a billion dollars in damages, plus other damaging storms that are not counted in this particular statistic. There were so many tropical storms and hurricanes in 2020 that the NWS ran out of letter from the alphabet and had to dip into the Greek alphabet to finish naming all of the storms.

Not Only Hurricanes

Yes, hurricanes bring about immense destruction and causes large amounts of monetary damage, but other types of severe weather are starting to play a major role as well. In fact, the most expensive disasters of 2020 in the contiguous United States were thunderstorms and tornadoes.

In 2020, there were 14 official weather disasters that were severe thunderstorms, and some that brought tornadoes as well. Thunderstorms are common, and they don’t discriminate on where or when they will hit. And as of lately, it’s becoming quite normal to see them with the fierceness that we are seeing now.

In August 2020, what seemed like a typical line of thunderstorms in eastern Nebraska exploded into a derecho, which is something like a tornado but with straight winds instead of swirling ones, and it impacted more than 10 million acres of corn fields. This is almost half the state’s corn crops—that’s over 11% of the entire country’s corn fields.

Our summers here in Rapid City prove to be quite active, severe weather-wise! In 2020, we had nine major events happen in a three-month time span. All of which began with severe thunderstorms and progressed to hail storms or tornadoes.

Is This Our New Normal?

In 2020, it was the 10th consecutive year with at least eight billion-dollar disasters. 2018 and 2019 combined saw a total of $136 billion in damages, and 2017 caused a total cost of over $300 billion, which was the highest total on record!

Thunderstorms are normal and common, but the intensity and frequency of these are starting to become regular. So as a home or business owner, it’s imperative to take whatever precautions are possible. in order to minimize the damage to your property.

You can’t control Mother Nature no matter how many precautions you take, but you can guarantee that you have got friends in the restoration industry whose goal is to recover your valued items and restore your property "Like it never even happened."

When storms do damage, we go to work to make things right. Contact SERVPRO today to see how we can help.

What is Hiding in your Air Ducts

2/22/2021 (Permalink)

Duct cleaning generally refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans (drip pans), fan motor and fan housing, and the air handling unit housing.

If not properly installed, maintained and operated, these components may become contaminated with particles of dust, pollen or other debris. If moisture is present, the potential for microbiological growth (e.g., mold) is increased and spores from such growth may be released into the air of your commercial business. Some of these contaminants may cause allergic reactions or other symptoms in people if they are exposed to them.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on air duct cleaning, call us at SERVPRO of Gillette, Sheridan today, 307-228-1559!

Minutes Matter When You Need to Restore Your Home

2/4/2021 (Permalink)

We’ve been serving in Gillette, Rapid City and the surrounding communities long enough to know that every home we serve and restore is unique. The families that we help are all dealing with the emotional and personal issues surrounding their damaged homes in their own way.

We also know that each claim is unique in both the causes and the type of damage they represented. In some cases, every home in a given neighborhood can be damaged by severe weather issues, like wind, hail and rain. In other cases, accidents and appliance malfunctions damage individual homes.

So, we definitely understand that every claim is very different. But we also know that most of them have something in common. It might not even be what you expect. It’s timing.

The sooner the restoration process begins, the easier it is to repair and restore the damage. Minutes make a difference when you’re dealing with water damage. Why?

Because water can begin to soak into and warp wood within a few hours or days. Signs of mold and mildew can start to show just as quickly.

Don’t Wait to Call Your SERVPRO Team

Because we know that damage can move quickly, we also understand how important it is to get the restoration process started quickly. That’s why we offer 247 service during emergencies. You can call us at any time when you need our help, and we’ll be here to assist you.

There are other good reasons to choose SERVPRO, too. Here’s what makes us different.

The technicians on our team are highly trained experts. We work with technicians who are highly trained and have the appropriate certifications. That means when a team comes to your home, you can trust that the people you’ll work with are bringing the latest knowledge and understanding of water damage to the job.

Our teams have the latest technology. We’re part of a trusted, national company. That means our technicians can use powerful, effective technology to make a personalized plan for your family.

We are a local business. While we are affiliated with the nationally known and respected SERVPRO brand, we’re also owned and operated by residents. Our teams care about the community and want to help our friends and neighbors recover after a disaster.

If your home is damaged due to fire, water or any other cause, you can always count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.

Faster to Your Water Damage Event

1/29/2021 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Gillette, Sheridan provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Gillette, Sheridan arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service?

Call Us 24/7 - (307) 228-1559

Water Damage Timeline

Within Minutes

Water quickly spreads throughout your property, saturating everything in its path.

Water is absorbed into walls, floors, upholstery, and belongings.

Furniture finishes may bleed, causing permanent staining on carpets.

Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

Drywall begins to swell and break down.

Metal surfaces begin to tarnish.

Furniture begins to swell and crack.

Dyes and inks from cloth and paper goods spread and stain.

A musty odor appears.

48 Hours to 1 Week:

Mold and mildew may grow and spread.

Doors, windows, and studs swell and warp.

Metal begins to rust and corrode.

Furniture warps and shows signs of mold.

Paint begins to blister.

Wood flooring swells and warps.

Serious biohazard contamination is possible.

More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Gillette, Sheridan

SERVPRO of Gillette, Sheridan  specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We're Using the Best Equipment for Any Job

1/13/2021 (Permalink)

When we are called to a flooded space, it is essential to be able to rapidly determine the extent of water damage in the home or business.

Getting your home or business dry is imperative in the aftermath of water damage. With excess moisture mold and mildew can develop and bacteria can multiply. That’s why SERVPRO of Rapid City uses moisture meters during and after completion of water remediation work to ensure that structures are properly dried.

Moisture meters can reach areas that may be overlooked or not considered as being affected by moisture. These include areas such as basement walls, spaces between layers of drywall, concrete subfloors, and beneath carpet and tile. Identifying potential damage to these lesser-suspected areas can save thousands of dollars in reconstruction later.

SERVPRO of Gillette, Sheridan provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Why Choose SERVPRO?

1/13/2021 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. If your home or business needs deep cleaning services, call the experts today – SERVPRO of Gillette, Sheridan. 307-228-1559!

  • Call Today for a Proactive Cleaning
  • Specialized Products

Will homeowners insurance cover the damage cost?

1/7/2021 (Permalink)

Most people learn a great deal about their homeowner’s insurance policy after there’s been an event— which is not the ideal time to have a crash course in coverage. At SERVPRO of Gillette, Sheridan, we see quite a few policies and situations. Although the details vary from one state to another and from one policy to another, we can share some general guidelines.

If you live in a flood-prone area— not just near a waterway, but in an area that’s frequently hit by major storms— you should consider getting flood insurance. Most insurance policies don’t cover floods, which are the most common natural disaster in the nation. Between 2008 and 2012, the average flood claim was $42,000-plus. Not something you want to pay out of pocket!

Water Damage vs. Flood: What’s the Difference?

Water damage, as covered in the homeowner’s policy includes ‘instances of water hitting your home before touching the outside ground’. (No, we’re not making this up.) Damage from a leaky roof or broken pipe are insured. So too is mold that results from those accidents. But mold resulting from a flood won’t be covered unless you have separate flood insurance.

It’s important to note that it is the damage to your home that’s insured, not the actual item that failed. So if a busted pipe was the source of the problem, the ruined carpet will be covered but not the broken pipe.

FEMA estimates that just six inches of water can cause $20,000 in damage.

Here are some things flood insurance generally does cover:

  • Building & foundation
  • Electrical & plumbing
  • Permanently installed carpet, paneling & furniture
  • Removal of debris
  • Built-in appliances

Homeowners do have some protection, though. Our team can usually help you decipher the language in your policy. And remember, you are not required to accept the lowest bid on restoration work. Repair rates should reflect the prevailing charges in your area for quality work. It’s easy enough to find a fully licensed and insured firm to take charge of the clean-up work. Just call SERVPRO of Gillette, Sheridan.

While the first day or so after a catastrophic flood may seem like Armageddon, make sure you take the necessary steps to prevent further damage. We can help you identify what needs to be done. Also ask about time requirements. Most policies stipulate that preventive measures and restoration work be done within a certain time frame.

Questions? Call 307-228-1559. Fortunately for you, SERVPRO of Gillette, Sheridan deals with these issues every day!

Gillette and Sheridan residents: SERVPRO specializes in all clean up needs!

1/7/2021 (Permalink)

SERVPRO of Gillette, Sheridan is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We answer the phone ready to help - Call today at 307-228-1559!

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Gillette, Sheridan has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Gillette, Sheridan

SERVPRO of Rapid City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.