Recent Posts

What Makes SERVPRO Different

9/20/2021 (Permalink)

Life is always nice when things are going according to plan.

But as we all know too well, life is not always full of rainbows and butterflies. Accidents happen or disasters strike, and when they do, your stress level rapidly increases.

This is where SERVPRO can come in quite handy. We work hard to stay up to date on training and equipment so that we can get you back to your normal routine.

SERVPRO offers many great advantages, but each one brings you peace of mind.

Here on Any Day or at Any Time

We make sure that you can access someone in our business 24 hours a day, seven days a week!

Disasters strike during the most inopportune times, and because we understand that all too well, we make sure we stay available for you.

Quick Service

If you have standing water in your home, time is not your friend!

The longer your home festers after a disaster, the more chance there is for further mold growth, more smoke smell or more water damage. Responding quickly is essential, and with a team right here in Rapid City, we can get to you in no time.

Business, Residential—We Do It All

Disaster or accidents can strike at your home or at your business. We offer custom solutions for any and all situations.

Our focus is to help you get back to doing what you do best—running your home or business.

Just Like New

Seeing a project all the way through is what we enjoy the most. We take pride in our work, and it shows in every project that comes our way.

We don’t stop until we are certain that you are satisfied with the work that we provided.

A Whole New World

Because of the COVID-19 pandemic, disease prevention is highly valued now more than ever. We know that, and because of that, we are offering cleaning services that go far beyond the traditional janitorial services.

We know that as a business you strive to provide a customized clean that you and your customers can feel confident in.

That’s what we’re here for.

As much as proactive planning can help, disasters happen. Regardless of why you need cleanup or disaster recovery, SERVPRO has the tools, technicians and training to get your situation under control. When you need help Talk to SERVPRO Gillette, Sheridan for the best service possible.

Facebook RSS Check Out These Common Places for Water Leaks in Your Home

9/9/2021 (Permalink)

bright blue rain splashing into a pool of water A water leak can turn into a big problem. Contact the SERVPRO of Gillette, Sheridan team if you are dealing with any water damage.

No one wants to come home from work and be confronted with water where it shouldn’t be! But water damage is a real possibility when water escapes from places that were made to contain it.

If we were all-knowing, we wouldn’t have to worry about water leaks. But we’re not—and because of that, it pays to know how water might enter your home. Here are a few common sources of water damage:

Commode flapper. A commode flapper is a small circular piece of rubber that seals the water in the tank until the level is pressed. This is commonly referred to as flushing. The flapper is in use every time the toilet is flushed, and over time, the gasket can decay and leak. Many times, you can hear an audible leak coming from the toilet if the flapper is leaking.

Washing machine. Washing machines have a supply line, internal tub and drain line. Of course, there are many other components in between those system, and they are all designed to keep water in the tub or down the drain. Over time, water may escape and leak some of these components.

Clogged gutters. Gutters can be one of the main culprits in water damage. Properly designed and installed gutters are critical to moving the water from the roof to the ground where it can drain away. Keeping them clear of obstructions is critically important as water that overflows the gutter will find the wrong place to go. Obstructed gutters can have water backing up into fascia and soffits, down walls, and possibly leaking through the foundation.

Storm damage to roof. Many times when thunderstorms pass through they can leave roof damage. Wind can also break tree branches that land on your roof, possibly causing a break in the material that protects your roof.

Sewer line penetration. Pipes with age can be vulnerable to root infestation. Especially the old clay pipes that aren’t in use any longer. Once a tree root finds a source of moisture, it thrives and may invade that spot with more roots.

Disposal seal leaks. The seals in a garbage disposal stay fairly secure. However, excessive plunging to remove a clog can damage these seals if too much pressure is applied during the plunging process.

It’s important to stay current on your home maintenance. When you observe a defect, get it fixed immediately instead of waiting. It’s better to be proactive with a repair than to be faced with a restoration project from a major water leak.

If a water leak erupts into a big problem at home, you’ve got the best team in the business on your side. Contact SERVPRO today so we can get started.

Be Weather-Aware During the Summer | SERVPRO® of Gillette, Sheridan

8/5/2021 (Permalink)

a large bright lighting strike in a dark stormy sky If storms cause damage to your home or business, SERVPRO of Gillette, Sheridan is ready to make things right again.

Awww, sweet summertime! Vacations, long days of swimming, outdoor fun—these are the things that people love about summer. What no one really dreams about during summer are the stormy and gloomy days.

But like it or not, summer months are wetter than most.

In South Dakota, we can see a significant increase in precipitation during our summer months. While the humidity isn’t too bad, the wet days almost triple during the warmer months.

Stay Aware

With stormy weather happening more often, it can be easy to become accustomed to it. But it’s important to remember that stormy weather can become severe and dangerous without much warning.

During storms, you have to be cautious and stay aware. You can do this by installing emergency and weather apps on your phone, watching the news and/or investing in a NOAA Weather radio.

Flooding is possible, and often times unpredictable, but if you think it’s a likely event, stay where you are and wait until the weather backs off. Storms can also cause high winds, which can rip through your outdoor items and cause damage to your home.

Dozens die every year from weather-related incidents, so staying ahead and being cautious will help.

When Lightning Roars, Stay Indoors

If lightning is present, it’s important to stay indoors at all times. And even if the lightning isn’t present, remember that if you hear thunder, lightning can strike up to 10 miles away from the thunder.

As much as we hate to admit it, our mothers were right—stay away from windows and avoid bathing or showering during a storm.

Stormy weather is inevitable, so keep an emergency kit prepared and readily available to save you time and possibly lives when a storm strikes.

Stay on high ground and never try to drive through flooded areas. It doesn’t take much water to carry your car away or knock you over if you try to wade through.

There are any number of dangers that can come into play in a thunderstorm, and it’s always best to be cautious and put things on hold until storms safely pass. If storms cause damage to your home or business, SERVPRO is on the line, ready to make things right again.

When storms do damage, we go to work to make things right. Contact SERVPRO of Gillette, Sheridan to start the restoration process.

7/9/2021 (Permalink)

a large yellow warning sign stating that there is stormy weather ahead Severe Storms Have a Costly Impact | SERVPRO® of Gillette, Sheridan

What can we say about the year 2020? So much happened, but what we want to focus on is the weather—it was a record-setting year for weather and climate disasters. Of all the years in history for which we have data, 2020 was the most financially destructive.

In the year 2020, we saw 22 official weather disasters, which are defined as events that cause at least a billion dollars in damages, plus other damaging storms that are not counted in this particular statistic. There were so many tropical storms and hurricanes in 2020 that the NWS ran out of letter from the alphabet and had to dip into the Greek alphabet to finish naming all of the storms.

Not Only Hurricanes

Yes, hurricanes bring about immense destruction and causes large amounts of monetary damage, but other types of severe weather are starting to play a major role as well. In fact, the most expensive disasters of 2020 in the contiguous United States were thunderstorms and tornadoes.

In 2020, there were 14 official weather disasters that were severe thunderstorms, and some that brought tornadoes as well. Thunderstorms are common, and they don’t discriminate on where or when they will hit. And as of lately, it’s becoming quite normal to see them with the fierceness that we are seeing now.

In August 2020, what seemed like a typical line of thunderstorms in eastern Nebraska exploded into a derecho, which is something like a tornado but with straight winds instead of swirling ones, and it impacted more than 10 million acres of corn fields. This is almost half the state’s corn crops—that’s over 11% of the entire country’s corn fields.

Our summers here in Rapid City prove to be quite active, severe weather-wise! In 2020, we had nine major events happen in a three-month time span. All of which began with severe thunderstorms and progressed to hail storms or tornadoes.

Is This Our New Normal?

In 2020, it was the 10th consecutive year with at least eight billion-dollar disasters. 2018 and 2019 combined saw a total of $136 billion in damages, and 2017 caused a total cost of over $300 billion, which was the highest total on record!

Thunderstorms are normal and common, but the intensity and frequency of these are starting to become regular. So as a home or business owner, it’s imperative to take whatever precautions are possible. in order to minimize the damage to your property.

You can’t control Mother Nature no matter how many precautions you take, but you can guarantee that you have got friends in the restoration industry whose goal is to recover your valued items and restore your property "Like it never even happened."

When storms do damage, we go to work to make things right. Contact SERVPRO today to see how we can help.

A Certified Clean With SERVPRO | SERVPRO® of Gillette,Sheridan

6/18/2021 (Permalink)

a SERVPRO employee placing a CSC sticker on building glass If you’re business has sanitation and cleaning needs, reach out to the SERVPRO of Gillette,Sheridan team.

Cities across the country are beginning to experience major turnarounds.. Hopes are high that “real life” or “normalcy” is here, and with that return to normal come some new expectations for businesses.

As more customers return to in-person shopping and other activities, they’re doing so with a new appreciation for how fragile our health can be. That means they’re looking for businesses that take their wellness and safety into consideration.

How can you meet those new customer expectations? Start with a certified clean.

The 3’s of Certified: SERVPRO Cleaned

The Certified: SERVPRO Cleaned program gives you and your customers peace of mind by taking worries over sanitation out of the equation.

Close your eyes and think about the time your business was the cleanest it’s ever been. It’s such a nice and serene feeling. Now take that up a notch—with Certified: SERVPRO Cleaned, we use advanced biohazard techniques and technologies that go beyond your traditional cleaning and janitorial services.

What makes Certified: SERVPRO Cleaned a better program than the others?

Take a look at the three C’s of a Certified: SERVPRO Cleaned:

1. Consult. Your business is unique, which means your cleaning will be made to fit your particular needs. We will meet with you to discuss the work you do, your workspace and the people who use your space regularly. Since SERVPRO of Rapid City is locally owned and operated, we know the ins and outs of our area and its businesses.

2. Clean. Now it’s time to get down to business. Our technicians show up on site with proprietary, hospital-grade cleaning solutions you won’t find anywhere else. This gives your building the clean of a lifetime while adhering (or exceeding) the CDC standards. A certified clean not only protects your space against COVID-19; it also provides protection against other common viruses and bacteria.

3. Certify. Once our trained technicians have completed the job, you get to proudly display the Certified: SERVPRO Cleaned shield in your business window. This shield provides consumers the security in knowing that you have gone to the greatest lengths to ensure the safety of everyone. You’ll also receive digital emblems to place on your website and on social media.

If you’re ready to get serious about sanitation and have your business Certified: SERVPRO Cleaned, get in touch today to get the best team in cleanup and restoration on your side.

Fire Safety During the Warmer Weather

6/7/2021 (Permalink)

flames and smoke from a bonfire Restoring fire and smoke damage is one of our specialties

Rainy, cold and dreary weather is finally gone, and the warmer months are here for a while! Thinking about warmer weather can be exciting, but it’s also a time to think about fire safety for your home or business.

Did you know that spring sees more daily fires on average than any other time of year? It’s true, but there are steps you can take to lower your risk.

Here are some common fire threats and ways to protect yourself:

The grill. Almost 9,000 fires a year are related to grilling accidents. They create the perfect combination of flames, heat, grease and gas, which can make things escalate quickly. Make sure you are taking care of the essentials to help prevent a fire. Verify that the grill is in good working condition, have it placed at least three feet away from everything and clean it before each use. Cleaning the grill before each use is critical because [almost 20% of grill fires are due to poor cleaning]. (

Fire pits. Campfire accidents spike as soon as summer rolls around. Usually burns account for three out of four camping injuries in children younger than 16. So, never leave your children unattended near a fire pit. It’s also a good idea to keep a bucket of water or drag a water hose close to the pit. You should never add leaves or pine needles to the fire, and finally, put the fire out slowly to avoid scattering embers.

Chimneys and dryer vents. Warmer months are the perfect time to do your annual chimney inspection. Having your chimney inspected and cleaned helps avoid a potentially dangerous buildup of ashes. Another yearly maintenance service to consider is having your dryer vent pipe cleaned out. Lint, even if you clean the filter in the dryer every time, can build up quickly in the pipes.

At SERVPRO, we have technicians on hand 247! These technicians are ready and waiting, no matter the cause of fire, to help you have it cleaned up. 

What's The Difference Between Mold and Mildew

5/29/2021 (Permalink)

Mold damage may be a significant concern for many homeowners, but that concern can lead to paranoia and assumptions. Not every fungus is mold, and not every fungal problem requires professional remediation. Mildew is a common occurrence in homes, and it does share a similar appearance and development cycle to mold. However, it is not as difficult to eliminate, and it doesn’t require the efforts of mold remediation professionals. Therefore, to reduce the risk of calling in an expert for something that can be handled by a DIYer and a readily available chemical cleaner, it is beneficial to know the differences between mold and mildew.

1. Penetration and Spread

Mildew growth may be described as a surface issue because the fungus does not tend to penetrate deep into the surface. Additionally, this fungus is often isolated, meaning that it does not spread easily. Mold, however, penetrates deep into surfaces and by the time it is visible, it has likely colonized in other hidden areas. Also, mold spores spread easily and quickly, meaning that a home may have a colony in two separate areas.

2. Color and Texture

Mold damage is often fluffy and thick in an array of colors, such as black, green or yellow. Mildew is likely flat with a powdery or chalky appearance, and it usually shows up in either grays or whites.

3. Testing and Remediation

While mildew can be handled on your own, if you suspect you have a mold growth problem, then contact a mold remediation specialist in Your area as soon as possible. These professionals will come out and test your property to assess the damage and plan for removal.

Mildew and Mold damage may appear to be similar, but while they are both a fungal issue, they are significantly different in aggression, color and texture. A remediation specialist is likely your best option when it comes to mold assessment and removal.

Indicators of Basement Water Damage

5/25/2021 (Permalink)

a grey basement showing signs of water damage SERVPRO of Rapid City is a full restoration company. Our team of experts are on call and ready to help you determine the best course of action.

Many homeowners find their basements to be an enjoyable area of their homes. Whether it’s kept bare for something as simple as extra storage or finished and furnished for some extra living space, a basement can be a versatile utility area.

But the fact that basements are dug into and under the ground creates an inherent risk of water damage inside, and the risk is even greater once you consider that water leaks in other parts of your home often find their way into the basement.

There’s no guarantee that you will or won’t encounter a basement water emergency, but the risk is high enough that you should make yourself aware of the common ways to identify potential damage. Let’s look at a few below.

Top Signifiers of Water Damage in Your Basement

Unpleasant, musky odors. There’s a certain smell that many people associate with basements or underground areas, but it’s really an indicator of a wet area. Water that seeps in turns bacterial and toxic, making your area not only damp, but odoriferous. This smell will only arise when mold and mildew are present in the environment, and while you may not see any mold yet, the smell is a giveaway that it’s already growing.

Flaking paint on masonry or walls. Many homeowners paint their basements, whether they’re finished basements or cinder block areas, and some apply waterproof paint, trying to head off potentially problematic water leaks. But paint or no, waterproof or no, water will find its way through if there’s a leak. Cracks, bubbles and flakes in your paint are a telltale sign that water is coming through from somewhere.

Foundational cracks. Cracks in your foundation are not normal, even though houses do shift over time. Cracks can show up inside in the floor, the ceiling or in your walls as well, indicating that your house frame is applying uneven pressure, possibly caused by a cracked foundation. Hairline cracks are no cause for alarm, but they should be treated immediately if they get larger.

If you notice any of these signs in your basement, let us take a look. Our expert water restoration technicians can help you determine what is causing these issues and how to treat it properly. Contact us today to learn more.

Hidden Mold?

5/19/2021 (Permalink)

Mold can begin to form in your house if there is a leaky pipe, window condensation or recent flooding. These conditions along with a humidity level between 30% - 50% makes for the prefect atmosphere for mold to grow.

Some people have mold and they aren’t even aware. This person had a previous water damage that they didn’t know about and when Hurricane Irma hit and the water came into their home SERVPRO of East Louisville was there to help them repair the damage.  As They were pulling up the hardwood floor, we found Black Mold under the subfloor.    

The odor was so bad that other apartment owners were coming into the hallway to ask them what the smell was.  SERVPRO was able to remove the affected floor, dry and treat the floor to prevent mold from continuing to grow, as well as remove the terrible odor.  This is something that we all need to keep in mind because you never know what is growing in your home.

  We are bringing Duct Cleaning to their attention because mold can, and does, grow in your air ducts.  As winter approaches and you turn on your furnace, this makes a breeding ground for mold which can cause numerous health effects.

If you want to ensure a healthy home this Summer season, reach out to SERVPRO of Gillette, Sheridan at (307) 288-1559 about scheduling a Duct Cleaning for your home.

The Different Types of Mold That We Classify

5/13/2021 (Permalink)

Strawberries on a plate with mold growing on them all Mold is never any fun.

There are three different types of mold that can be found in homes. They are broken down into different classes based on their level of health effects.

  • Hazard Class A - Molds classified as Class A, such as Aspergillus, can be the most hazardous types. It is critical to remove this classification of mold from the home immediately in order to eliminate the dangers. 
  • Hazard Class B - This classification (which includes Penicillium) is less hazardous than Class A mold. This group can cause allergic reactions, especially with prolonged exposure.
  • Hazard Class C - The types of mold in this group (such as Chaetomium) are not known for causing health effects but it can cause structural damage if left untouched.

If mold is present in the home, then it is important to have it removed as soon as possible to eliminate possible risks and further damage. The professionals at SERVPRO of Gillette, Sheridan will be able to efficiently remove the mold infestation from the property. Give us a call @ 307-288-1559 !