Recent Posts

A Certified Clean With SERVPRO | SERVPRO® of Gillette,Sheridan

6/18/2021 (Permalink)

a SERVPRO employee placing a CSC sticker on building glass If you’re business has sanitation and cleaning needs, reach out to the SERVPRO of Gillette,Sheridan team.

Cities across the country are beginning to experience major turnarounds.. Hopes are high that “real life” or “normalcy” is here, and with that return to normal come some new expectations for businesses.

As more customers return to in-person shopping and other activities, they’re doing so with a new appreciation for how fragile our health can be. That means they’re looking for businesses that take their wellness and safety into consideration.

How can you meet those new customer expectations? Start with a certified clean.

The 3’s of Certified: SERVPRO Cleaned

The Certified: SERVPRO Cleaned program gives you and your customers peace of mind by taking worries over sanitation out of the equation.

Close your eyes and think about the time your business was the cleanest it’s ever been. It’s such a nice and serene feeling. Now take that up a notch—with Certified: SERVPRO Cleaned, we use advanced biohazard techniques and technologies that go beyond your traditional cleaning and janitorial services.

What makes Certified: SERVPRO Cleaned a better program than the others?

Take a look at the three C’s of a Certified: SERVPRO Cleaned:

1. Consult. Your business is unique, which means your cleaning will be made to fit your particular needs. We will meet with you to discuss the work you do, your workspace and the people who use your space regularly. Since SERVPRO of Rapid City is locally owned and operated, we know the ins and outs of our area and its businesses.

2. Clean. Now it’s time to get down to business. Our technicians show up on site with proprietary, hospital-grade cleaning solutions you won’t find anywhere else. This gives your building the clean of a lifetime while adhering (or exceeding) the CDC standards. A certified clean not only protects your space against COVID-19; it also provides protection against other common viruses and bacteria.

3. Certify. Once our trained technicians have completed the job, you get to proudly display the Certified: SERVPRO Cleaned shield in your business window. This shield provides consumers the security in knowing that you have gone to the greatest lengths to ensure the safety of everyone. You’ll also receive digital emblems to place on your website and on social media.

If you’re ready to get serious about sanitation and have your business Certified: SERVPRO Cleaned, get in touch today to get the best team in cleanup and restoration on your side.

Fire Safety During the Warmer Weather

6/7/2021 (Permalink)

flames and smoke from a bonfire Restoring fire and smoke damage is one of our specialties

Rainy, cold and dreary weather is finally gone, and the warmer months are here for a while! Thinking about warmer weather can be exciting, but it’s also a time to think about fire safety for your home or business.

Did you know that spring sees more daily fires on average than any other time of year? It’s true, but there are steps you can take to lower your risk.

Here are some common fire threats and ways to protect yourself:

The grill. Almost 9,000 fires a year are related to grilling accidents. They create the perfect combination of flames, heat, grease and gas, which can make things escalate quickly. Make sure you are taking care of the essentials to help prevent a fire. Verify that the grill is in good working condition, have it placed at least three feet away from everything and clean it before each use. Cleaning the grill before each use is critical because [almost 20% of grill fires are due to poor cleaning]. (https://hgi-fire.com/blog/spring-has-sprung-fires-safety-tips-for-the-warmer-months/).

Fire pits. Campfire accidents spike as soon as summer rolls around. Usually burns account for three out of four camping injuries in children younger than 16. So, never leave your children unattended near a fire pit. It’s also a good idea to keep a bucket of water or drag a water hose close to the pit. You should never add leaves or pine needles to the fire, and finally, put the fire out slowly to avoid scattering embers.

Chimneys and dryer vents. Warmer months are the perfect time to do your annual chimney inspection. Having your chimney inspected and cleaned helps avoid a potentially dangerous buildup of ashes. Another yearly maintenance service to consider is having your dryer vent pipe cleaned out. Lint, even if you clean the filter in the dryer every time, can build up quickly in the pipes.

At SERVPRO, we have technicians on hand 247! These technicians are ready and waiting, no matter the cause of fire, to help you have it cleaned up. 

What's The Difference Between Mold and Mildew

5/29/2021 (Permalink)

Mold damage may be a significant concern for many homeowners, but that concern can lead to paranoia and assumptions. Not every fungus is mold, and not every fungal problem requires professional remediation. Mildew is a common occurrence in homes, and it does share a similar appearance and development cycle to mold. However, it is not as difficult to eliminate, and it doesn’t require the efforts of mold remediation professionals. Therefore, to reduce the risk of calling in an expert for something that can be handled by a DIYer and a readily available chemical cleaner, it is beneficial to know the differences between mold and mildew.

1. Penetration and Spread

Mildew growth may be described as a surface issue because the fungus does not tend to penetrate deep into the surface. Additionally, this fungus is often isolated, meaning that it does not spread easily. Mold, however, penetrates deep into surfaces and by the time it is visible, it has likely colonized in other hidden areas. Also, mold spores spread easily and quickly, meaning that a home may have a colony in two separate areas.

2. Color and Texture

Mold damage is often fluffy and thick in an array of colors, such as black, green or yellow. Mildew is likely flat with a powdery or chalky appearance, and it usually shows up in either grays or whites.

3. Testing and Remediation

While mildew can be handled on your own, if you suspect you have a mold growth problem, then contact a mold remediation specialist in Your area as soon as possible. These professionals will come out and test your property to assess the damage and plan for removal.

Mildew and Mold damage may appear to be similar, but while they are both a fungal issue, they are significantly different in aggression, color and texture. A remediation specialist is likely your best option when it comes to mold assessment and removal.

Indicators of Basement Water Damage

5/25/2021 (Permalink)

a grey basement showing signs of water damage SERVPRO of Rapid City is a full restoration company. Our team of experts are on call and ready to help you determine the best course of action.

Many homeowners find their basements to be an enjoyable area of their homes. Whether it’s kept bare for something as simple as extra storage or finished and furnished for some extra living space, a basement can be a versatile utility area.

But the fact that basements are dug into and under the ground creates an inherent risk of water damage inside, and the risk is even greater once you consider that water leaks in other parts of your home often find their way into the basement.

There’s no guarantee that you will or won’t encounter a basement water emergency, but the risk is high enough that you should make yourself aware of the common ways to identify potential damage. Let’s look at a few below.

Top Signifiers of Water Damage in Your Basement

Unpleasant, musky odors. There’s a certain smell that many people associate with basements or underground areas, but it’s really an indicator of a wet area. Water that seeps in turns bacterial and toxic, making your area not only damp, but odoriferous. This smell will only arise when mold and mildew are present in the environment, and while you may not see any mold yet, the smell is a giveaway that it’s already growing.

Flaking paint on masonry or walls. Many homeowners paint their basements, whether they’re finished basements or cinder block areas, and some apply waterproof paint, trying to head off potentially problematic water leaks. But paint or no, waterproof or no, water will find its way through if there’s a leak. Cracks, bubbles and flakes in your paint are a telltale sign that water is coming through from somewhere.

Foundational cracks. Cracks in your foundation are not normal, even though houses do shift over time. Cracks can show up inside in the floor, the ceiling or in your walls as well, indicating that your house frame is applying uneven pressure, possibly caused by a cracked foundation. Hairline cracks are no cause for alarm, but they should be treated immediately if they get larger.

If you notice any of these signs in your basement, let us take a look. Our expert water restoration technicians can help you determine what is causing these issues and how to treat it properly. Contact us today to learn more.

Hidden Mold?

5/19/2021 (Permalink)

Mold can begin to form in your house if there is a leaky pipe, window condensation or recent flooding. These conditions along with a humidity level between 30% - 50% makes for the prefect atmosphere for mold to grow.

Some people have mold and they aren’t even aware. This person had a previous water damage that they didn’t know about and when Hurricane Irma hit and the water came into their home SERVPRO of East Louisville was there to help them repair the damage.  As They were pulling up the hardwood floor, we found Black Mold under the subfloor.    

The odor was so bad that other apartment owners were coming into the hallway to ask them what the smell was.  SERVPRO was able to remove the affected floor, dry and treat the floor to prevent mold from continuing to grow, as well as remove the terrible odor.  This is something that we all need to keep in mind because you never know what is growing in your home.

  We are bringing Duct Cleaning to their attention because mold can, and does, grow in your air ducts.  As winter approaches and you turn on your furnace, this makes a breeding ground for mold which can cause numerous health effects.

If you want to ensure a healthy home this Summer season, reach out to SERVPRO of Gillette, Sheridan at (307) 288-1559 about scheduling a Duct Cleaning for your home.

The Different Types of Mold That We Classify

5/13/2021 (Permalink)

Strawberries on a plate with mold growing on them all Mold is never any fun.

There are three different types of mold that can be found in homes. They are broken down into different classes based on their level of health effects.

  • Hazard Class A - Molds classified as Class A, such as Aspergillus, can be the most hazardous types. It is critical to remove this classification of mold from the home immediately in order to eliminate the dangers. 
  • Hazard Class B - This classification (which includes Penicillium) is less hazardous than Class A mold. This group can cause allergic reactions, especially with prolonged exposure.
  • Hazard Class C - The types of mold in this group (such as Chaetomium) are not known for causing health effects but it can cause structural damage if left untouched.

If mold is present in the home, then it is important to have it removed as soon as possible to eliminate possible risks and further damage. The professionals at SERVPRO of Gillette, Sheridan will be able to efficiently remove the mold infestation from the property. Give us a call @ 307-288-1559 ! 

How Do You Know If You Have Mold?

5/4/2021 (Permalink)

Mold can quickly grow with only a slight rise in humidity. Many homeowners find themselves struggling to combat the smells and odors mold produces on an ongoing basis. This will never win the battle against mold. The spores can remain dormant for extended periods of time; mold is a tough enemy to conquer. 


Another reason mold is so difficult to eliminate is because the spores are so tiny, they can become airborne, and then settle almost anywhere. They are carried by air currents, insects, and even on your pet's fur. In Wyoming, mold damage can take place in any home or office. The effects can range from discoloration of walls and ceilings, ruining of books and papers, (including important documents, items printed on low-acid paper, and photographs), and causing carpets and other textiles to smell musty. 

Understanding Mold is the First Step in Eliminating It 

Mold is not a virus or bacteria, but it is still a pathogen that can cause adverse health effects. This is because it can be breathed in, encounter your skin through different ways, such as wearing clothing that contains mold, or from sitting on upholstered furniture that is saturated with mold. Mold is not only what you can see visibly, but also the spores that are released into the air. This is what can cause the musty odor many people associate with mold growth. 

If any spores are left behind after cleaning, it is only a matter of time before it will begin to grow and spread through your home or business again. Not only must any excess humidity be removed, and things aired out, all possible areas that may contain spores need to be professionally cleaned. SERVPRO professionals are technicians and specialized cleaning crews who have had extensive training in the clean-up and elimination of mold and its spores. Having IICRC training and certification prepares us for heavy mold infestations that can ruin many of your belongings. 

SERVPRO is Here to Help

5/4/2021 (Permalink)

Some restoration companies advertise “mold removal” and may even guarantee to remove all mold. This is a fallacy because removing all mold from a house or business is impossible; microscopic mold spores exist almost everywhere, both indoors and outdoors. Here are the facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

So what is the difference between mold removal and remediation

4/28/2021 (Permalink)

Mold spore that are microscopic by character exist everywhere in the world. Removing all mold spores from in a business or home is impossible. Restoration companies that specialize in the science behind mold and mold growth. Mold remediation focuses on getting mold levels back to average, natural levels. Every mold event is different and needs a specialized solution

To understand how to get rid of mold we must understand what can cause mold spores to spread to alarming rates. When moisture forms it creates the perfect environment to rapidly reproduce mold spores. While some mold may smell musty and strong scent, it can also be a faint smell. Keeping your indoor humidity below 45% can help reduce the chance of mold growth.

Once SERVPRO is contacted we will come and asses the damage and setup our various containment prevention practices. Then we can begin filtering through the air with our HEPA vacuums and “Air Scrubbers,” so we are able to prevent the spread of more mold spores spreading. Depending on the level of mold damage items may need to be removed or thrown away or damaged building materials such as, drywall, subflooring, or carpet.

The Home Restoration Service You Choose Matters

4/20/2021 (Permalink)

insurance document, pen and blue book sitting on black tabletop Contact SERVPRO of Rapid City today. We work with you and your insurance company to get things back to normal quickly.

Let’s be honest. No homeowners like to think about needing the type of services we provide. But when they do, it’s because fire, flooding or accidents have severely damaged their homes.

The type of help homeowners need from us is called home restoration. And its goal is to get the home back to its original state. While sometimes a mop, bucket and elbow grease are enough, you need a team of experts to restore your home in other circumstances.

When that happens, it’s essential to understand the home restoration process—and why choosing the right team can be vital to you being happy with your results.

Damage Happens More Often Than You Think

According to the Insurance Information Institute, about one in 20 homeowners will need to file a home damage insurance claim every year. So that means if you have 40 friends and acquaintances, two of them will likely deal with home damage this year.

We also have some statistics about individual types of disasters and issues.

For example, about one out of every 350 American homeowners will deal with a fire damage claim each year, from causes ranging from storm and lightning damage to furnace fires.

When you think about the entire population of the United States, that statistic translates to millions of families. Some of these people will need to get help from a professional team. That’s when choosing a quality restoration company will make all the difference for you.

Training Makes a Difference

Our team members pride themselves on offering an excellent level of restoration services. It matters on several levels, including response time, availability and training. We take special pride in the level of training our technicians to receive.

Beyond the training offered by SERVPRO at a national level, our technicians earn valuable certifications through the Institute of Inspection, Cleaning, and Restoration Certification. This non-profit group provides various certifications to ensure restoration and cleaning technicians can use the latest proven techniques when restoring your home.

That means you can rest assured you’re in good hands.

If your home is damaged due to a fire or any other cause, you can always count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.