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Water Damage & the Cleanup Process | SERVPRO® of Gillette, Sheridan

1/6/2022 (Permalink)

”house.jpg” alt = “a house floating in a large body of water" > When water damage strikes, make the call to SERVPRO of Gillette, Sheridan for A-to-Z cleanup and restoration.

Daily, there are 14,000 Americans who have the unfortunate surprise of experiencing water damage. If this happens to you, let SERVPRO help you restore your home.

As a leader in the restoration industry, we know that disasters happen at the most inconvenient times, which is why we are always on call. Once you call in SERVPRO, we’ll rely on our patented process for handling water damage cleanup. Here’s what to expect:

Emergency Contact. When you call us, we’ll ask questions to determine the nature of your emergency and set up an appointment to come and survey the damage in person.

Inspection and Water Damage Assessment. Once we arrive on site, we spring into action immediately, verifying first that the main water source has been shut off. Then we will walk through your home and property, evaluating the water damage and noting any hazards along the way. Lastly, we will outline a plan for you so that we can get started.

Water Removal. We will begin with the most obvious step, which is to get rid of the standing water. We will use powerful pumps and extraction units to help get rid of hundreds or thousands of gallons of water. Complete removal of the water can help reduce the overall drying time and help prevent mold growth.

Damaged Material Removal. We’ll take stock of the items in your home, including the structure itself, looking for what is irretrievably damaged. We will convey to you any items or materials that need to be replaced, as well as what can be repaired. Our goal is to always restore as much as possible, rather than replace.

Cleaning, Sanitizing and Deodorization. Water that sits can become stagnant and stinky quickly. We will work to rid your home of the smell and germs by using industry-leading equipment and time-tested techniques.

Drying. Once the bulk of the water has been removed, it’s important to remember that there is still moisture in the home. It’s important to remove excess moisture and restore the normal moisture balance so that we can reduce the risk of mold growth.

Monitoring. As your home goes through the drying phase, we will remain in constant contact with you and even stop by daily to ensure that the drying process is working efficiently. As needed, we’ll change techniques.

Repairs and Construction. Once all of this has been completed, we can begin the repair or restoration process. From minor things like resurfacing to large scale rebuilds, we can do it all. Consider us your one-stop-shop.

When water damage strikes, make the call to SERVPRO for A-to-Z cleanup and restoration. We’ll make your damaged property look “Like It Never Even Happened.”

When It Comes to Restoration Services, You Simply Can’t Wait | SERVPRO® of Gillette, Sheridan

12/20/2021 (Permalink)

fire.jpg” alt = “a small interior room showing extensive damage from a recent fire If a fire issue pops up during the holidays, remember the trusted leader in the recovery industry, SERVPRO of Gillette, Sheridan.

When it comes to family or friends, we all try to make plans or fit them in our schedule. However, sometimes life doesn’t work out that easily and things or events don’t always fit our schedule. Things like disasters or accidents affecting your home or business.

These will never fit into anyone’s calendar because it’s a headache that no one wants to deal with! At SERVPRO, we know that disasters don’t fit into anyone’s plans, and that is why we are here for you all day, every day.

When it comes to restoration, acting quickly and efficiently is essential—and that’s exactly what we will do!

After a fire. Once the flames have been put out, the real work is only beginning. Between the sticky, powdery substance known as soot and the smell of charred wood, the cleanup process is only getting started.

These things not only embed themselves into the fabrics of your home, but they also get absorbed by the walls or wood beams that are still standing. That makes these fire effects an extremely difficult thing to get rid of.

One other fire damage byproduct you might not have thought of? Water damage! Yes, you read that right. When a fire is extinguished, large amounts of water are usually involved.

After water damage. Water damage also requires quick action. Any amount to standing water or even moisture can make matters worse.

In only 48 hours or less, water can cause mold growth and can also seep into boards, causing damage to the structure of your home or business.

The quicker you respond to a disaster situation, the better! You can have more damages occur the longer you take, and we understand that to the fullest.

That’s why we are here to back and help you restore your home or business. No matter the type or the size of the disaster, we can be there quickly.

When you need help after a home or business disaster, fast service is a priority, and there’s nobody faster or more prepared than SERVPRO. Call us anytime to take advantage of our 24-hour emergency service.

If water damage catches you off-guard and leaves you all wet, you’ve got help on your side. Contact SERVPRO of Gillette, Sheridan

12/10/2021 (Permalink)

the underside of a sink showing water damage from leaking pipes The Water Damage Numbers Say it All | SERVPRO® of Gillette, Sheridan

As adults, we have learned that working hard never stops. We work hard for a paycheck, and we work hard for our family!

So if you are a homeowner, you can understand that things don’t always work out the way we wish them to! When it comes to water damage in your home, it’s sad to say but the odds are not in your favor. At some point or another, you’re likely going to be dealing with some type of water damage.

You can’t prepare for everything, but you can certainly try. One way to do so is to ensure that your pipes and appliances are well-equipped and maintained. This can at least give you a fighting chance against water damage.

24. This number represents the percentage of all home insurance claims that are related to water damage. That’s one out of every 50 homeowners who file water claim each year.

48. Water damage can become a very costly incident! Especially if you haven’t cleaned it up promptly. You only have 48 hours before your water damage becomes a mold problem in your home.

98. It might come as a shock to some, but 98% of homes with basements experience some type of water damage at some point.

10,234. This is how much money the average insurance claim for water damage costs. Because water can cause more issues than simply getting things wet, it can be a costly fix! Water damage is not only destructive to the possessions in your home, but it can cause major damage to the structure of your home as well.

14,000. Every day, there are 14,000 water damage emergencies reported here in the United States. That’s a lot of people; every six seconds, someone is dealing with some type of water damage.

13,000,000,000. A number with nine zeroes behind it usually is only seen during a lottery drawing! In this case, though, this $13 billion represents the annual cost of water damage here in the United States.

These numbers can be quite a “sticker shock,” but the good news is most water damage is preventable. Keep up with the maintenance of your home and repair leaks as soon as you see them. And while this won’t prevent some accidents or disasters, you can rest assured that you are doing everything you can to help defy the odds.

If water damage catches you off-guard and leaves you all wet, you’ve got help on your side. Contact SERVPRO to see how we can quickly and fully restore water damage to your home or business.

The Commercial Cleaning Services Businesses Need

10/19/2021 (Permalink)

a SERVPRO employee in PPE prepping an area for cleaning Are you ready to have the cleanest business in town? Contact SERVPRO

Most people know SERVPRO for offering custom solutions for homeowners needing restoration after an accident or disaster of any kind. But what some people don’t realize is that we take care of business owners, too.

We provide commercial restoration for a storm, water, fire and mold damage, but we also provide specialized offerings. For example, we know that a company prides itself on the image it sends out, so we have made it our mission to ensure that your facility is clean and sanitized.

Commercial Services for Businesses of Any Kind or Size

We want to help you focus on the important things, like your employees and customers, and we can focus on the mundane things like keeping your business shiny and clean. We are professionals who use high-grade cleaning products and sanitation for all types of commercial businesses:

Retail facilities like convenience stores, department stores or grocery stores. Whether your company has two employees or 200, our goal is the same, which is to provide you with exceptional service.

Educational facilities like daycares, preschools or universities. Anyone who works in the field where children are involved knows that it’s essential to regularly clean commonly used items. But even when cleaning regularly, studies show that only half the bacteria from desks are cleared off. Just imagine the items that are not cleaned regularly and the numbers those would present.

Health facilities like hospitals, nutrition centers or hospice facilities. Health is the main priority in these types of business, and that makes cleanliness even more important. We not only make sure the facility is clean, but we go above and beyond the CDC standards.

Foodservice facilities like fast food restaurants, buffets or catering services. Anything to do with food requires cleanliness, otherwise, your business could go under quickly. Let us help you by taking a little work off of your plate!

Property management facilities like model homes, apartment complexes or high-rises. When you are trying to display the beauty of your facility we know what to do to help you achieve it.

The workforce can lose up to $260 billion per year in lost productivity due to illnesses, which is why we do what we do. We can help you get rid of germs and assure everyone that it’s a clean and safe work environment.

When you’re ready to have the cleanest business in town, we’re ready to help. Contact your local SERVPRO to get the pros working on the cleaning so you can work on the work.

What Makes SERVPRO Different

9/20/2021 (Permalink)

Life is always nice when things are going according to plan.

But as we all know too well, life is not always full of rainbows and butterflies. Accidents happen or disasters strike, and when they do, your stress level rapidly increases.

This is where SERVPRO can come in quite handy. We work hard to stay up to date on training and equipment so that we can get you back to your normal routine.

SERVPRO offers many great advantages, but each one brings you peace of mind.

Here on Any Day or at Any Time

We make sure that you can access someone in our business 24 hours a day, seven days a week!

Disasters strike during the most inopportune times, and because we understand that all too well, we make sure we stay available for you.

Quick Service

If you have standing water in your home, time is not your friend!

The longer your home festers after a disaster, the more chance there is for further mold growth, more smoke smell or more water damage. Responding quickly is essential, and with a team right here in Rapid City, we can get to you in no time.

Business, Residential—We Do It All

Disaster or accidents can strike at your home or at your business. We offer custom solutions for any and all situations.

Our focus is to help you get back to doing what you do best—running your home or business.

Just Like New

Seeing a project all the way through is what we enjoy the most. We take pride in our work, and it shows in every project that comes our way.

We don’t stop until we are certain that you are satisfied with the work that we provided.

A Whole New World

Because of the COVID-19 pandemic, disease prevention is highly valued now more than ever. We know that, and because of that, we are offering cleaning services that go far beyond the traditional janitorial services.

We know that as a business you strive to provide a customized clean that you and your customers can feel confident in.

That’s what we’re here for.

As much as proactive planning can help, disasters happen. Regardless of why you need cleanup or disaster recovery, SERVPRO has the tools, technicians and training to get your situation under control. When you need help Talk to SERVPRO Gillette, Sheridan for the best service possible.

Facebook RSS Check Out These Common Places for Water Leaks in Your Home

9/9/2021 (Permalink)

bright blue rain splashing into a pool of water A water leak can turn into a big problem. Contact the SERVPRO of Gillette, Sheridan team if you are dealing with any water damage.

No one wants to come home from work and be confronted with water where it shouldn’t be! But water damage is a real possibility when water escapes from places that were made to contain it.

If we were all-knowing, we wouldn’t have to worry about water leaks. But we’re not—and because of that, it pays to know how water might enter your home. Here are a few common sources of water damage:

Commode flapper. A commode flapper is a small circular piece of rubber that seals the water in the tank until the level is pressed. This is commonly referred to as flushing. The flapper is in use every time the toilet is flushed, and over time, the gasket can decay and leak. Many times, you can hear an audible leak coming from the toilet if the flapper is leaking.

Washing machine. Washing machines have a supply line, internal tub and drain line. Of course, there are many other components in between those system, and they are all designed to keep water in the tub or down the drain. Over time, water may escape and leak some of these components.

Clogged gutters. Gutters can be one of the main culprits in water damage. Properly designed and installed gutters are critical to moving the water from the roof to the ground where it can drain away. Keeping them clear of obstructions is critically important as water that overflows the gutter will find the wrong place to go. Obstructed gutters can have water backing up into fascia and soffits, down walls, and possibly leaking through the foundation.

Storm damage to roof. Many times when thunderstorms pass through they can leave roof damage. Wind can also break tree branches that land on your roof, possibly causing a break in the material that protects your roof.

Sewer line penetration. Pipes with age can be vulnerable to root infestation. Especially the old clay pipes that aren’t in use any longer. Once a tree root finds a source of moisture, it thrives and may invade that spot with more roots.

Disposal seal leaks. The seals in a garbage disposal stay fairly secure. However, excessive plunging to remove a clog can damage these seals if too much pressure is applied during the plunging process.

It’s important to stay current on your home maintenance. When you observe a defect, get it fixed immediately instead of waiting. It’s better to be proactive with a repair than to be faced with a restoration project from a major water leak.

If a water leak erupts into a big problem at home, you’ve got the best team in the business on your side. Contact SERVPRO today so we can get started.

Be Weather-Aware During the Summer | SERVPRO® of Gillette, Sheridan

8/5/2021 (Permalink)

a large bright lighting strike in a dark stormy sky If storms cause damage to your home or business, SERVPRO of Gillette, Sheridan is ready to make things right again.

Awww, sweet summertime! Vacations, long days of swimming, outdoor fun—these are the things that people love about summer. What no one really dreams about during summer are the stormy and gloomy days.

But like it or not, summer months are wetter than most.

In South Dakota, we can see a significant increase in precipitation during our summer months. While the humidity isn’t too bad, the wet days almost triple during the warmer months.

Stay Aware

With stormy weather happening more often, it can be easy to become accustomed to it. But it’s important to remember that stormy weather can become severe and dangerous without much warning.

During storms, you have to be cautious and stay aware. You can do this by installing emergency and weather apps on your phone, watching the news and/or investing in a NOAA Weather radio.

Flooding is possible, and often times unpredictable, but if you think it’s a likely event, stay where you are and wait until the weather backs off. Storms can also cause high winds, which can rip through your outdoor items and cause damage to your home.

Dozens die every year from weather-related incidents, so staying ahead and being cautious will help.

When Lightning Roars, Stay Indoors

If lightning is present, it’s important to stay indoors at all times. And even if the lightning isn’t present, remember that if you hear thunder, lightning can strike up to 10 miles away from the thunder.

As much as we hate to admit it, our mothers were right—stay away from windows and avoid bathing or showering during a storm.

Stormy weather is inevitable, so keep an emergency kit prepared and readily available to save you time and possibly lives when a storm strikes.

Stay on high ground and never try to drive through flooded areas. It doesn’t take much water to carry your car away or knock you over if you try to wade through.

There are any number of dangers that can come into play in a thunderstorm, and it’s always best to be cautious and put things on hold until storms safely pass. If storms cause damage to your home or business, SERVPRO is on the line, ready to make things right again.

When storms do damage, we go to work to make things right. Contact SERVPRO of Gillette, Sheridan to start the restoration process.

7/9/2021 (Permalink)

a large yellow warning sign stating that there is stormy weather ahead Severe Storms Have a Costly Impact | SERVPRO® of Gillette, Sheridan

What can we say about the year 2020? So much happened, but what we want to focus on is the weather—it was a record-setting year for weather and climate disasters. Of all the years in history for which we have data, 2020 was the most financially destructive.

In the year 2020, we saw 22 official weather disasters, which are defined as events that cause at least a billion dollars in damages, plus other damaging storms that are not counted in this particular statistic. There were so many tropical storms and hurricanes in 2020 that the NWS ran out of letter from the alphabet and had to dip into the Greek alphabet to finish naming all of the storms.

Not Only Hurricanes

Yes, hurricanes bring about immense destruction and causes large amounts of monetary damage, but other types of severe weather are starting to play a major role as well. In fact, the most expensive disasters of 2020 in the contiguous United States were thunderstorms and tornadoes.

In 2020, there were 14 official weather disasters that were severe thunderstorms, and some that brought tornadoes as well. Thunderstorms are common, and they don’t discriminate on where or when they will hit. And as of lately, it’s becoming quite normal to see them with the fierceness that we are seeing now.

In August 2020, what seemed like a typical line of thunderstorms in eastern Nebraska exploded into a derecho, which is something like a tornado but with straight winds instead of swirling ones, and it impacted more than 10 million acres of corn fields. This is almost half the state’s corn crops—that’s over 11% of the entire country’s corn fields.

Our summers here in Rapid City prove to be quite active, severe weather-wise! In 2020, we had nine major events happen in a three-month time span. All of which began with severe thunderstorms and progressed to hail storms or tornadoes.

Is This Our New Normal?

In 2020, it was the 10th consecutive year with at least eight billion-dollar disasters. 2018 and 2019 combined saw a total of $136 billion in damages, and 2017 caused a total cost of over $300 billion, which was the highest total on record!

Thunderstorms are normal and common, but the intensity and frequency of these are starting to become regular. So as a home or business owner, it’s imperative to take whatever precautions are possible. in order to minimize the damage to your property.

You can’t control Mother Nature no matter how many precautions you take, but you can guarantee that you have got friends in the restoration industry whose goal is to recover your valued items and restore your property "Like it never even happened."

When storms do damage, we go to work to make things right. Contact SERVPRO today to see how we can help.

A Certified Clean With SERVPRO | SERVPRO® of Gillette,Sheridan

6/18/2021 (Permalink)

a SERVPRO employee placing a CSC sticker on building glass If you’re business has sanitation and cleaning needs, reach out to the SERVPRO of Gillette,Sheridan team.

Cities across the country are beginning to experience major turnarounds.. Hopes are high that “real life” or “normalcy” is here, and with that return to normal come some new expectations for businesses.

As more customers return to in-person shopping and other activities, they’re doing so with a new appreciation for how fragile our health can be. That means they’re looking for businesses that take their wellness and safety into consideration.

How can you meet those new customer expectations? Start with a certified clean.

The 3’s of Certified: SERVPRO Cleaned

The Certified: SERVPRO Cleaned program gives you and your customers peace of mind by taking worries over sanitation out of the equation.

Close your eyes and think about the time your business was the cleanest it’s ever been. It’s such a nice and serene feeling. Now take that up a notch—with Certified: SERVPRO Cleaned, we use advanced biohazard techniques and technologies that go beyond your traditional cleaning and janitorial services.

What makes Certified: SERVPRO Cleaned a better program than the others?

Take a look at the three C’s of a Certified: SERVPRO Cleaned:

1. Consult. Your business is unique, which means your cleaning will be made to fit your particular needs. We will meet with you to discuss the work you do, your workspace and the people who use your space regularly. Since SERVPRO of Rapid City is locally owned and operated, we know the ins and outs of our area and its businesses.

2. Clean. Now it’s time to get down to business. Our technicians show up on site with proprietary, hospital-grade cleaning solutions you won’t find anywhere else. This gives your building the clean of a lifetime while adhering (or exceeding) the CDC standards. A certified clean not only protects your space against COVID-19; it also provides protection against other common viruses and bacteria.

3. Certify. Once our trained technicians have completed the job, you get to proudly display the Certified: SERVPRO Cleaned shield in your business window. This shield provides consumers the security in knowing that you have gone to the greatest lengths to ensure the safety of everyone. You’ll also receive digital emblems to place on your website and on social media.

If you’re ready to get serious about sanitation and have your business Certified: SERVPRO Cleaned, get in touch today to get the best team in cleanup and restoration on your side.

Fire Safety During the Warmer Weather

6/7/2021 (Permalink)

flames and smoke from a bonfire Restoring fire and smoke damage is one of our specialties

Rainy, cold and dreary weather is finally gone, and the warmer months are here for a while! Thinking about warmer weather can be exciting, but it’s also a time to think about fire safety for your home or business.

Did you know that spring sees more daily fires on average than any other time of year? It’s true, but there are steps you can take to lower your risk.

Here are some common fire threats and ways to protect yourself:

The grill. Almost 9,000 fires a year are related to grilling accidents. They create the perfect combination of flames, heat, grease and gas, which can make things escalate quickly. Make sure you are taking care of the essentials to help prevent a fire. Verify that the grill is in good working condition, have it placed at least three feet away from everything and clean it before each use. Cleaning the grill before each use is critical because [almost 20% of grill fires are due to poor cleaning]. (

Fire pits. Campfire accidents spike as soon as summer rolls around. Usually burns account for three out of four camping injuries in children younger than 16. So, never leave your children unattended near a fire pit. It’s also a good idea to keep a bucket of water or drag a water hose close to the pit. You should never add leaves or pine needles to the fire, and finally, put the fire out slowly to avoid scattering embers.

Chimneys and dryer vents. Warmer months are the perfect time to do your annual chimney inspection. Having your chimney inspected and cleaned helps avoid a potentially dangerous buildup of ashes. Another yearly maintenance service to consider is having your dryer vent pipe cleaned out. Lint, even if you clean the filter in the dryer every time, can build up quickly in the pipes.

At SERVPRO, we have technicians on hand 247! These technicians are ready and waiting, no matter the cause of fire, to help you have it cleaned up.